18 technical support manager jobs at 13 companies in Rhode Island

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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
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Remote -Technology Tech & Sales Support
United States or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maryland or Maine or Michigan or Minnesota or Missouri or Montana or North Carolina or North Dakota or Nebraska or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming
RemoteFull Time
Teleperformance
TeleperformanceEuronext Paris: TEP: Global provider of outsourced customer experience management services.
Provide front-line technical support for high-speed internet services, troubleshoot connectivity and device issues, manage inbound/outbound client communications, use web-based tools, meet remote internet requirements, and be 18+.
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PROJECT SUPPORT SPECIALIST-JD4
Newport, Rhode Island, United States
OnsiteFull Time
McLaughlin Research Corporation
McLaughlin Research Corporation: Engineering and technical services for defense agencies.
3+ YOEBachelor's in business or technical field, 3-5 years project management support experience, strong Microsoft Office skills, excellent communication, multitasking, meeting coordination, and documentation abilities.
Microsoft Office
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ADMINISTRATIVE/TECHNICAL SPECIALIST
Naval Base Newport, Rhode Island, United States
$85k-$185k/yr OnsiteFull Time
Naval Surface Warfare Center Dahlgren Division
Naval Surface Warfare Center Dahlgren Division: Develops and integrates advanced naval warfare and weapon systems.
1+ YOEOne year specialized experience in technology transfer or partnership coordination, analytical and communication skills, ability to negotiate agreements (e.g., CRADAs), and experience supporting collaborations with industry and academia.
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(Remote) Director, Support Services
Rhode Island or Pennsylvania or Virginia or Georgia or Florida or Massachusetts or North Carolina or Saskatchewan or Ontario or Manitoba
$100k-$120k/yr RemoteFull Time
Harris ComputerToronto Stock Exchange: CSU: Provides mission-critical software solutions and cloud-based healthcare records and practice management platforms for public sector and healthcare organizations.
8+ YOE8+ years leading client/technical support in healthcare technology; experience with EMR/EHR and practice management; strong operational, analytical, financial, and people leadership; ability to travel ~20% and hold valid passport.
Harris CareTracker, EMR/EHR, Microsoft Dynamics 365 CRM
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(Remote) Director, Support Services
Rhode Island or Pennsylvania or Virginia or Saskatchewan or Ontario or Georgia or Florida or Massachusetts or North Carolina or Manitoba or United States or Canada
$100k-$120k/yr RemoteFull Time
Harris Computer
Harris Computer: Provides mission-critical vertical market software and service solutions.
8+ YOE3+ Mgmt8+ years progressive leadership in client/technical support, healthcare technology support experience, deep knowledge of EMR/EHR and HIPAA, experience with KPIs, budgets and workforce planning, comfort with AI/automation, valid passport and ability to travel ~20%.
EMR, EHR, Microsoft Dynamics 365 CRM
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Seasonal, Operations Technical Specialist (Part Time)
Warwick, Rhode Island, United States
FieldMultiple Commitments Available
H&R Block
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware setup/troubleshooting, inventory management, and delivering supplies; ability to lift 55+ lbs and travel between locations required.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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Project Manager (202607)
Newport, Rhode Island, United States
OnsiteFull Time
PURVIS Systems
PURVIS Systems: Provides mission-critical technology solutions for government and public safety.
5+ YOEHigh school diploma required (Bachelor's preferred), 5+ years supporting Navy systems, proficient with Microsoft Project and Office, strong organizational and technical writing skills, able to obtain SECRET clearance.
Microsoft Project, Microsoft Office
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Power Solutions Manager
Bohemia or Boston or Shelton or New York City or Connecticut or Massachusetts or Rhode Island or Vermont or New Hampshire or Maine
$131k-$197k/yr FieldFull Time
Generac
GeneracNYSE: GNRC: Manufactures backup power generators and energy technology solutions.
5+ YOEBachelor's degree or equivalent experience; 5+ years technical sales/sales support; experience with power generation/paralleling preferred; ability to educate engineering firms and provide technical sales support.
PDSS, Power Design Pro
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Regional Sales Manager - Pumps - Northeast
Michigan or Ohio or Kentucky or West Virginia or Pennsylvania or Maryland or Delaware or New Jersey or New York or Connecticut or Vermont or Rhode Island or Massachusetts or New Hampshire or Maine
$90k-$115k/yr RemoteFull Time
Ingersoll Rand
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
3+ YOEBachelor's or equivalent experience, 3+ years field sales, 1+ year industrial pump sales/support experience, pump fundamentals knowledge, strong technical communication and presentation skills.
CRM
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Regional Sales Manager
Maryland or Delaware or Virginia or Pennsylvania or New Jersey or New York or North Carolina or South Carolina or Connecticut or Rhode Island or Massachusetts or New Hampshire or Vermont or Maine
$120k-$130k/yr RemoteFull Time
Copeland
Copeland: Provides compression and control solutions for climate technologies.
5+ YOE5+ years sales experience supporting HVACR wholesale or technical channels, proven ability to lead sales teams, strong communication and negotiation, proficiency in Microsoft Office and Salesforce, authorized to work in the US, residing within the multi-state territory.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Salesforce, Microsoft Teams
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Regional Sales Manager - Pumps - Northeast
Michigan or Ohio or Kentucky or West Virginia or Pennsylvania or Maryland or Delaware or New Jersey or New York or Connecticut or Vermont or Rhode Island or Massachusetts or New Hampshire or Maine
$90k-$115k/yr FieldFull Time
Ingersoll Rand
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
3+ YOE3+ years field sales experience with 1+ year selling or supporting industrial pump solutions; working knowledge of pump fundamentals; bachelor's degree or equivalent; strong technical, communication, and forecasting skills.
CRM
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Regional Sales Manager - Pumps - Northeast
Michigan or Ohio or Kentucky or West Virginia or Pennsylvania or Maryland or Delaware or New Jersey or New York or Connecticut or Vermont or Rhode Island or Massachusetts or New Hampshire or Maine
$90k-$115k/yr FieldFull Time
Ingersoll Rand
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
3+ YOEBachelor's or equivalent, 3+ years field sales, 1+ year selling or supporting industrial pump solutions, knowledge of pump fundamentals, distributor/channel experience, strong communication and technical aptitude, ability to travel extensively.
CRM
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Regional Sales Manager - Pumps - Northeast
Michigan or Ohio or Kentucky or West Virginia or Pennsylvania or Maryland or Delaware or New Jersey or New York or Connecticut or Vermont or Rhode Island or Massachusetts or New Hampshire or Maine
$90k-$115k/yr RemoteFull Time
Ingersoll Rand
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
3+ YOE3+ years field sales experience, 1+ year selling or supporting industrial pump solutions, pump fundamentals knowledge, bachelor\u0002s degree or equivalent experience preferred, strong communication and technical aptitude.
CRM
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SWFTS/BYG-1 AUKUS SYSTEMS ENGINEERING COORDINATOR
Middletown, Rhode Island, United States
OnsiteFull Time
MIKEL
MIKEL: Provides undersea warfare technology and engineering services for defense.
2+ YOEBachelor's degree in a technical discipline, 2+ years supporting systems/software/DoD programs (SWFTS/BYG-1 preferred), ability to maintain DoD Secret clearance, experience with integration, test, configuration management, and stakeholder coordination.
SWFTS, BYG-1, MicroSWFTS, NTPRO, ASIST, Java, Python, BASH, YAML, Gradle, Podman, Kubernetes, K3S, RKE2, Agile, DevSecOps
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NUWC Lead Engineer
Newport, Rhode Island, United States
$120k-$265k/yr HybridFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
10+ YOE10+ MgmtBachelor's in engineering or 10 years DoD engineering experience; minimum 10 years engineering management experience; active Secret clearance and ability to obtain TS/SCI; experience supporting NUWC Newport; strong technical writing and stakeholder communication.
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Director, Electrical Engineering
New Jersey or Rhode Island or Georgia or South Carolina or Mississippi or New Mexico or Massachusetts or Colorado or Tennessee or Texas or Minnesota or Kansas or North Carolina or Maryland or Virginia or Kentucky or Missouri or Ohio or Maine or Michigan or Nevada or New Hampshire or District of Columbia or Connecticut or Louisiana or New York or Wisconsin or Florida or Delaware or Oklahoma or Indiana or Alabama or Pennsylvania or Illinois
$157k-$224k/yr RemoteFull Time
Reworld
Reworld: Operates sustainable waste management and energy-from-waste facilities.
15+ YOE5+ Mgmt15+ years electrical engineering experience with 5+ years leadership; bachelor's in electrical engineering; experience with MV/HV systems, project lifecycle, operations support, technical due diligence; PE and Six Sigma preferred.

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