592 technical support manager jobs at 355 companies in California
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yrOnsiteFull Time
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
CohuNASDAQ: COHU: Provides semiconductor test, handling, and inspection equipment and services.
3+ YOE2+ MgmtBachelor's in Electrical/Electronics/Mechatronics or equivalent, 3+ years technical product or sales experience in semiconductor test, 2+ years supervisory experience, strong analytical and communication skills, able to work extended hours and weekends.
Microsoft Excel, Microsoft PowerPoint, Oracle, PLC
Omni: Business intelligence platform for data analysis and visualization.
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
Pacific School of Religion: Providing progressive theological education and social justice leadership training.
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
Luxer One: Provider of smart package lockers and automated delivery solutions.
1+ YOE1-3 years call center technical support experience; proficient with iOS ecosystem; CompTIA A+/Network+ or equivalent; strong troubleshooting, communication, multitasking, and time-management skills.
Journal TechnologiesNASDAQ: DJCO: Provides enterprise software for courts and justice system agencies.
2+ YOERequires 2+ years of technical support experience, software troubleshooting, SQL queries, Java application support, strong communication, and the ability to manage complex issues. IT certificate or diploma preferred.
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
RedditNYSE: RDDT: Social platform for community-driven discussion and content sharing.
8+ YOE3+ Mgmt8+ years technical support experience, 3+ years managing technical ICs, ad tech and signal expertise, experience with AI/ML workflows, strong troubleshooting and data analysis, BA/BS degree required.
Everbridge: Provides software for critical event management and public safety.
3+ YOE3+ years customer-facing support or consulting experience, Security+ required, experience in emergency/risk management, project management and technical skills, knowledge of SQL Server, VM environments, clustering, networking, and telephony.
Microsoft SQL Server, Microsoft Clustering, VM, telephony, networking
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in program management/operations with scalable tooling; experience shipping automation and dashboards; strong cross-functional collaboration; proficient with AI/LLMs to automate
Burlington StoresNYSE: BURL: Operates a national chain of off-price retail department stores.
1+ YOEAssociates degree or equivalent experience, A+ (or equivalent) certification, 1+ years relevant IT support experience, knowledge of Windows 11, macOS, iOS, Android, networking (TCP/IP, DNS, DHCP), and familiarity with cloud/device management and ServiceNow.
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
SAICNYSE: SAIC: Provides engineering, IT, and mission support services to government.
3+ YOETS/SCI clearance and U.S. citizenship required. AA+3yrs or HS+5yrs experience. Required certifications Security+ or CISSP (or equivalent). Tier 0/1 support experience, Windows/Linux troubleshooting, Jira Service Management experience, and ability to work in classified environments.
Jira Service Management, Confluence, GitLab, PowerShell, Bash
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
3+ YOETS/SCI clearance and US citizenship required. Tier 0/1 help desk support experience, AA + 3 years (or HS + 5 years with certification). Security+ or CISSP, Jira Service Management, Windows/Linux troubleshooting, basic networking, clear documentation.
Jira Service Management, Confluence, GitLab, PowerShell, Bash
Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yrOnsiteFull Time
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
PACS Technical Support Management Manager - Full Time - Remote
Georgia or Idaho or Wyoming or West Virginia or Wisconsin or Washington or Virginia or Utah or Texas or Tennessee or South Dakota or South Carolina or Pennsylvania or Oregon or Oklahoma or Ohio or New York or Nevada or New Mexico or New Jersey or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kentucky or Kansas or Indiana or Illinois or Iowa or Florida or Delaware or District of Columbia or Colorado or California or Arizona or Arkansas or Alabama
$91k-$110k/yrRemoteFull Time
Experity: Software and billing services for urgent care providers.
5+ YOE5+ MgmtBachelor's or equivalent; 5+ years leadership in technical/customer support, 5+ years TAM or PACS experience, DICOM and PostgreSQL experience, healthcare IT background, critical thinking, travel ability.
OnePACS, Digital Imaging and Communications in Medicine (DICOM), PostgreSQL, Mirth, HL7, Confluence, JIRA, Salesforce
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Premier Nutrition CompanyNYSE: BRBR: Produces and distributes protein-based nutritional beverages and supplements.
5+ YOEBachelor's degree or equivalent experience; 5+ years in technical product management or related delivery roles; 3+ years supporting ServiceNow; experience with integrations, Agile, SDLC, vendors, and platform governance.
ServiceNow, Service Portal, Employee Center, ITSM, SPM, Microsoft Excel, SDLC, Agile