51 technical support manager jobs at 36 companies in Centerville, UT
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Technical Support Manager
Salt Lake City or Pennsylvania
OnsiteFull Time
5+ YOE3+ MgmtRequires 3+ years managing leaders or supervisors, 5+ years in technical support or related customer-facing roles, and technical support operations expertise. Bachelor's degree preferred; healthcare IT experience preferred.
RFID, Epic, Cerner, Meditech, Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
1mo
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Technical Support Manager
Provo, Utah, United States
OnsiteFull Time
3+ Mgmt3+ years customer/technical support leadership, Zendesk experience, strong coaching and analytical skills, familiarity with Windows/macOS, networking and SaaS troubleshooting.
Zendesk, Windows, macOS, Open Dental
1mo
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
1w
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Software Support Manager
Salt Lake City, Utah, United States
HybridFull Time
2+ YOETechnical support management experience preferred, with Windows troubleshooting, SQL databases, networking, virtualization, load-balancing, firewalls, communication, prioritization, and team leadership skills.
Windows, SQL
2w
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Product Support Manager- Attachments
Las Vegas or Salt Lake City
$90k-$113k/yr FieldFull Time
5+ YOEAssociate degree or technical training, 5+ years heavy equipment repair/service experience, project management experience, strong communication, proficiency with Microsoft Office, SAP and Salesforce, advanced mechanical/electrical/hydraulic knowledge, valid driver’s license, ability to travel up to 75%.
Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, SAP, Salesforce
4d
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Premier Technical Account Manager
Omaha or Lehi or North America or Cincinnati or Kentucky
$64k-$95k/yr HybridFull Time
3+ YOEThree years of client service, customer success, or financial services experience required. Requires advisory firm support, relationship and portfolio management, SaaS fintech expertise, analytical reasoning, communication, and project leadership.
Customer Relationship Management (CRM), Software as a Service (SaaS)
1mo
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Support Engineering Manager
Salt Lake City, Utah, United States
HybridFull Time
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
Intercom, LLM
1w
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Customer Support Specialist II
Draper or El Segundo
OnsiteFull Time
1+ YOERequires 1+ year in training, implementation, or technical support; technical support or SaaS experience; analytical, communication, and time-management skills; and a bachelor's degree, preferably in human resources.
SaaS, HRIS, Talent Management Systems
1mo
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Wholesale Support Coordinator
Draper, Utah, United States
OnsiteFull Time
Provide phone and email support to brokers and partners, troubleshoot technical issues with TPO portals/LOS, create and manage support tickets, assist with onboarding logistics, and maintain product and process knowledge.
Encompass, TPO portals, LOS systems
1w
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Contract Center Technical Architect
Riverton, Utah, United States
$100k-$140k/yr OnsiteFull Time
8+ YOEDesigns and supports CCaaS, ACD, IVR, telephony, omnichannel routing, CRM integrations, monitoring, documentation, deployments, compliance, and IT service management for contact centers.
Contact Center as a Service (CCaaS), DTMF, SIP, PSTN, DID, WFM, QM, CRM, CTI, Salesforce, ServiceNow, API, PCI-DSS, HIPAA, IRS 1075, SLA, SLO
2mo
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Sentinel ILS Manager Programs 3 -18927
Roy, Utah, United States
$167k-$250k/yr OnsiteFull Time
8+ YOE3+ MgmtSecret clearance required, Bachelor's (or Master's) plus relevant product support experience (typ. 8+ yrs), responsibility for ILS planning, maintenance, supply support, PHS&T, technical orders, and program leadership. Ability to obtain Sentinel program access (PAR).
SAP, CPLM, NX
5d
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L1 Software Support
Tirana or United Kingdom or Copenhagen or Salt Lake City
OnsiteFull Time
2+ YOERequires 2+ years in technical support, 1+ year with SQL, Microsoft Office proficiency, ticketing software experience, troubleshooting documentation, root-cause analysis, communication, and time management. IT bachelor's preferred.
SQL, Microsoft Office, Freshdesk
2mo
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Support Specialist I - Back Office
Murray, Utah, United States
$19/hr OnsiteFull Time
2+ YOEFour-year technical degree or 2–4 years related experience; SaaS troubleshooting; accounting concepts knowledge; strong problem solving, communication, organization, and time-management; experience supporting customers via email, chat, and calls.
BTBO, GMeets, Jira
2w
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Senior Knowledge Program Manager
Santa Clara or Raleigh or Lehi
$107k-$230k/yr OnsiteFull Time
8+ YOERequires 8+ years in technical or customer support and knowledge management, KCS v6 certification, enterprise KCS leadership, stakeholder management, negotiation, and executive presentation skills.
KCS, KCS v6, PMP
3w
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Treasury & Digital Banking Support Specialist
Pleasant Grove, Utah, United States
OnsiteFull Time
2+ YOE2+ years supporting Treasury Management or digital banking products; strong customer service, technical aptitude, attention to detail, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Bill Pay, Zelle
3w
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Treasury Management Technical Services Specialist
Chandler or Los Angeles or Denver or Las Vegas or Houston or Midvale or Seattle
$20-$29/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent,1+ years banking/treasury or IT support experience,knowledge of treasury products,customer service,problem solving,and ability to train clients.
Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Provo, Utah, United States
FieldPart Time, Seasonal
Field-based role supporting office setup/closure, basic building maintenance, PC hardware installation and troubleshooting, inventory management, and delivery of supplies; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Heber, Utah, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation/troubleshooting, inventory management, lifting up to 55 lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Salt Lake City, Utah, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setup, basic maintenance, PC hardware installation/troubleshooting, inventory management; must lift 55+ lbs, have reliable transportation, and use Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Senior Manager, Pigment Services
St. Louis or Salt Lake City or Chicago or Philadelphia or Dallas or Denver or New York City or Century City or Garden City or Nashville or San Ramon or Bellevue or Woodland Hills or Duluth or Brunswick or Boca Raton or Los Angeles or Atlanta or Boise or San Jose or San Francisco or Austin or El Segundo
$173k-$240k/yr OnsiteFull Time
7+ YOE7+ years CPM/EPM experience with 3+ years hands-on Pigment; model building, implementations/support, AI use cases preferred; strong cross-functional communication and technical-to-business translation.
Pigment, Anaplan
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