88 technical support manager jobs at 60 companies in Utah
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Technical Support Manager
Provo, Utah, United States
OnsiteFull Time
Flex Dental: Patient engagement software for streamlining dental practice workflows.
3+ Mgmt3+ years customer/technical support leadership, Zendesk experience, strong coaching and analytical skills, familiarity with Windows/macOS, networking and SaaS troubleshooting.
Entrata: Software for property owners to manage apartments and residents.
1+ YOE1+ year technical support experience; associate degree or equivalent; experience with property management software preferred; strong problem-solving and communication.
Journal TechnologiesNASDAQ: DJCO: Provides enterprise software for courts and justice system agencies.
5+ YOE5+ years technical support experience with hosted/cloud/on‑prem software, server and database management, Java/HTML/SQL knowledge, scripting (Groovy/JavaScript) and SQL development; bachelor’s preferred.
PACS Technical Support Management Manager - Full Time - Remote
Georgia or Idaho or Wyoming or West Virginia or Wisconsin or Washington or Virginia or Utah or Texas or Tennessee or South Dakota or South Carolina or Pennsylvania or Oregon or Oklahoma or Ohio or New York or Nevada or New Mexico or New Jersey or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kentucky or Kansas or Indiana or Illinois or Iowa or Florida or Delaware or District of Columbia or Colorado or California or Arizona or Arkansas or Alabama
$91k-$110k/yrRemoteFull Time
Experity: Software and billing services for urgent care providers.
5+ YOE5+ MgmtBachelor's or equivalent; 5+ years leadership in technical/customer support, 5+ years TAM or PACS experience, DICOM and PostgreSQL experience, healthcare IT background, critical thinking, travel ability.
OnePACS, Digital Imaging and Communications in Medicine (DICOM), PostgreSQL, Mirth, HL7, Confluence, JIRA, Salesforce
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Pleasant Grove or United States or Mexico or Brazil or Costa Rica
RemoteFull Time
Alianza: Cloud-native communications platform for service providers.
5+ YOE5+ years in technical customer-facing roles, 3+ years account management; fluent Spanish; strong escalation management, problem-solving, project management, and customer communication skills; able to work core Americas time zones.
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
3+ YOEBachelor's or 3+ years' experience, ability to obtain CJIS/background clearance, MS SQL Server and Windows Server administration, MS Ops Manager, networking and firewall troubleshooting, rotational off‑hours on‑call and night/weekend work.
MS SQL Server, MS Windows Server, MS Ops Manager, PremierOne Application Suite, F5 Load Balancers, Fortigate
Quilt Software: Provides point-of-sale software for independent specialty retailers.
3+ YOE1+ Mgmt3+ years technical support experience with 1+ year people-management; experience with multi-brand or multi-product portfolios (POS/retail SaaS/hardware-adjacent); strong operational data literacy and clear communication.
Overjet: AI platform for dental diagnostics and practice management.
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
United States or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maryland or Maine or Michigan or Minnesota or Missouri or Montana or North Carolina or North Dakota or Nebraska or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming
RemoteFull Time
TeleperformanceEuronext Paris: TEP: Global provider of outsourced customer experience management services.
Provide front-line technical support for high-speed internet services, troubleshoot connectivity and device issues, manage inbound/outbound client communications, use web-based tools, meet remote internet requirements, and be 18+.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$53k-$69k/yrOnsiteFull Time
National Labor Relations Board: Independent federal agency enforcing U.S. private sector labor laws.
1+ YOE1+ year specialized experience assessing data integrity in electronic case management systems, providing technical support, and training staff; strong communication and analytical skills.
British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yrRemoteFull Time
Cayenta: Provides enterprise software solutions for utility and municipal organizations.
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
Revyse: Software for multifamily property operators to manage vendor contracts.
2+ YOEExperience in software support or customer service (≈2+ years preferred), strong technical aptitude, exceptional attention to detail, written/verbal communication, documentation skills, and ability to manage ticket queues and data tasks.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
2+ YOE2+ years customer service or technical support experience; software troubleshooting and problem diagnosis; time management, written and oral communication, and documentation skills; ability to learn technical products (Simplifile).
Village Capital & Investment: Provides residential mortgage lending and loan servicing services.
Provide phone and email support to brokers and partners, troubleshoot technical issues with TPO portals/LOS, create and manage support tickets, assist with onboarding logistics, and maintain product and process knowledge.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
2+ YOE2+ years customer service or technical support experience; ability to diagnose and troubleshoot software issues, manage time, document customer interactions, and communicate effectively.
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
8+ YOE3+ MgmtSecret clearance required, Bachelor's (or Master's) plus relevant product support experience (typ. 8+ yrs), responsibility for ILS planning, maintenance, supply support, PHS&T, technical orders, and program leadership. Ability to obtain Sentinel program access (PAR).