88 technical support manager jobs at 69 companies in Centreville, MD
2w
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Technical Support Manager
Linthicum, Maryland, United States
$120k-$140k/yr OnsiteFull Time
2+ MgmtRequires 2+ years of recent team leadership, desktop support experience, ITIL and formal service management knowledge, ITSM platform experience, Microsoft 365 proficiency, vendor management, and approximately 10% travel.
ITSM, ITIL, SysAid, ServiceNow, Microsoft 365, HP, Dell
1w
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Technical Program Manager
Joint Base Andrews, Maryland, United States
$100k-$115k/yr OnsiteFull Time
5+ YOERequires 5 years supporting DoD, federal, or regulated environments; a technical bachelor's degree; technical team leadership; subcontractor oversight; Security+, PMP, and active Secret clearance.
CompTIA Security+, CCNA, CCNP, CISSP, MCSE
1mo
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Technical Support Engineer (Junior to Senior)
Annapolis Junction, Maryland, United States
OnsiteFull Time
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
1w
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Technical Service Manager
Baltimore, Maryland, United States
FieldFull Time
5+ YOERequires 5+ years of technical support experience, high school diploma or GED, HVAC certification or two-year degree preferred, customer service, communication, troubleshooting, project management, and public speaking skills.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, HVAC, Daikin STEP, D-STAR
2mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years progressive IT leadership supporting government human services or eligibility systems; experience with cloud (AWS, Azure), DevOps, ITIL, enterprise architecture; US citizen able to obtain Public Trust; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
2mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ years progressive IT leadership supporting government human services or eligibility systems; experience with eligibility platforms, rules engines, cloud (AWS, Azure), DevOps, enterprise architecture, ITIL, and ability to obtain Public Trust clearance; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
3w
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Replay Technical Support Specialist - Baltimore/Surrounding Cities
Baltimore, Maryland, United States
$45k-$55k/yr RemoteFull Time
Experience with servers, capture/playback video equipment, networking (managed switches, fiber, SFPs), video formats and editing; ability to travel, work nights/weekends, and support on-site events; associate or bachelor preferred.
Servers, capture/playback video equipment, HD-SDI, fiber, SFPs, managed switches
1mo
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OED Technical Lead
Columbia or Linthicum Heights
OnsiteFull Time
7+ YOE7+ Mgmt7+ years leading technical teams supporting intelligence or related communities, experience with intelligence analysis methodologies, project management, and cyber investigations; TS/SCI eligibility required.
1w
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IS Services & Support Manager
Baltimore, Maryland, United States
$105k-$132k/yr OnsiteFull Time
10+ YOEBachelor’s degree in information services, computer science, business, or related field; 10 years of progressive IS management or customer support experience; supervisory, project, vendor, and technical support expertise.
Information Technology (IT), ticket management systems
2d
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Product Support Manager, IPS
Hanover, Maryland, United States
$87k-$131k/yr HybridFull Time
5+ YOE5+ MgmtBachelor's degree in a technical discipline, 5–10 years of engineering or integrated product support experience, and 5+ years leading multidisciplinary teams. Requires technical writing, analysis, government contract knowledge, and Secret clearance eligibility.
Systems Engineering Management Plans (SEMP), Configuration Management Plans (CMP), Integrated Logistics Support Plans (ILSPs), Integrated Logistics Support Management Plans (ILSMP), Product Support Analysis, Failure Modes, Effects, and Criticality Analyses (FMECA), Reliability, Maintainability, and Availability (RM&A), System Training Plans, Diminishing Manufacturing Sources and Material Shortages (DMSMS), Lowest Replaceable Unit (LRU), FAR, DFAR
1mo
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizenship and active TS/SCI with poly required. Bachelor’s preferred (or associate +6+ years). Experience in customer-facing service delivery, technical account management, mission-critical support, ITIL and project management required; familiarity with HPE products preferred.
3d
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Manager, Technology Support Desk
Towson, Maryland, United States
$111k/yr HybridFull Time
3+ YOE3+ MgmtBachelor's degree and 3 years of technical support management or supervisory experience. Requires knowledge of PC/Mac, Windows/macOS, mobile devices, audiovisual systems, servers, peripherals, ticketing systems, and knowledge management.
3w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
3w
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Federal Account Support Manager, (Clearance Required: TS/SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEUS citizen with active TS/SCI with Poly clearance required; 6+ years experience in customer-facing service delivery or technical account management; familiarity with mission-critical systems, ITIL and change management; bachelor\u0002s degree preferred.
3w
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Federal Account Support Manager, (Clearance Required: TS/SCI with Poly) Onsite, Annapolis Junction, MD
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOERequires US citizenship and active TS/SCI with polygraph, ~6+ years experience in customer-facing service delivery or technical account management, strong technical and project management skills, mission-critical and ITIL knowledge, and federal customer experience preferred.
3d
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Senior Specialist, Technical Support Engineer (Wideband Global SATCOM) (43392)
Colorado Springs or Fort Meade or Wahiawa or Landstuhl or Okinawa
$73k-$135k/yr OnsiteFull Time
6+ YOERequires Top Secret clearance, bachelor's degree plus 6 years relevant experience or equivalent, SATCOM experience, communication principles knowledge, and CompTIA Security+ or higher.
SATCOM, Data Communications (DATACOM), Wideband Satellite Communications (SATCOM), Modernized Earth Terminal (MET), Replacement Radio Frequency Interconnection Subsystem (RRFIS), Replacement Patch and Test Facility (RPTF), Replacement Satellite Configuration Control Element (RSCCE), L-Band Conversion System (RLCS), DoD Teleports and Gateways, Service Teleports and Gateways, Commercial Teleports and Gateways
1mo
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Administrative Support Technician - School Counseling – Harford Technical High School
Bel Air, Maryland, United States
$44k-$66k/yr OnsiteFull Time
3+ YOEHigh school diploma, 3 years office or accounting administrative experience, proficiency with Microsoft Word and Excel, bookkeeping, data entry, records management, and strong customer service skills.
Microsoft Word, Microsoft Excel
1mo
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DC3 Technical Lead – OED
Linthicum Heights, Maryland, United States
$150k-$225k/yr OnsiteFull Time
7+ YOE7+ MgmtUS citizen with Active Top Secret clearance (TS-SCI eligible),7+ years leading technical teams supporting intelligence analysis,7+ years IC support,HUMINT/SIGINT experience,5+ years cyber investigation and reporting,5+ years project management experience.
4d
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Legal Support Assistant
Baltimore, Maryland, United States
$50k-$55k/yr HybridFull Time
High school diploma or equivalent required; college and professional services experience preferred. Requires strong technical, communication, organizational, interpersonal, and detail-management skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
5d
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Senior System Support Specialist
Sparks, Maryland, United States
$83k-$133k/yr OnsiteFull Time
7+ YOEBachelor's degree in engineering or related technical field, 7+ years of technical service or engineering experience, 3+ years of project management, Microsoft Office proficiency, statistics, healthcare IT, cybersecurity, and regulated-environment experience.
Microsoft Office, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP, ServiceMax, Salesforce, Power BI
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