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249 technical support manager jobs at 185 companies in Clifton, NJ

2mo
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Technical Support Manager
New York City, New York, United States
$140k-$170k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
5+ YOE2+ MgmtBachelor's in a technical field required; 5+ years supporting data platforms, 2+ years people management; strong SQL and data modeling skills; experience with cloud data warehouse concepts; excellent communication.
Sigma, SQL, Cloud Data Warehouse (CDW), Snowflake, Redshift, BigQuery, GCP, AWS, Python
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2d
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Senior Manager Technical Support - Remote
Basking Ridge, New Jersey, United States
$113k-$193k/yr RemoteFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
6+ YOEUndergraduate degree or equivalent experience; 6+ years in technical support, IT operations, or DevOps, including technical leadership; Kubernetes, GitHub Actions, RHEL, monitoring, incident management, and AI automation experience.
Amazon Web Services (AWS), Kubernetes, Amazon Elastic Kubernetes Service (EKS), GitHub Actions, Splunk, Dynatrace, JBoss Application Server, RabbitMQ, Amazon EC2, Amazon S3, Amazon RDS, AWS Identity and Access Management (IAM), Amazon Virtual Private Cloud (VPC), Amazon CloudWatch, Red Hat Enterprise Linux (RHEL), Bash, Python, Informatica, AIOps, RAG, Infrastructure as Code (IaC)
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Senior Technical Support Manager
London or Lisbon or Cluj-Napoca or New York City or Singapore
HybridFull Time
ComplyAdvantage
ComplyAdvantage: Provides AI-driven financial crime risk intelligence and compliance software
4+ YOE2+ MgmtSenior people leader with 4+ years in technical/customer support (2+ years managing multi-team or tiered L1/L2 functions); experience with ticketing platforms (Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud), data-driven, AI/automation, KPI tracking and cross-functional influence.
Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, Slack, Linear, Jira
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
Cellebrite
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
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Technical Support Lead
New York, New York, United States
$120k-$151k/yr OnsiteFull Time
Persistent Systems
Persistent Systems: Secure mobile ad-hoc networking solutions for defense and commercial sectors.
2+ YOE2+ years technical/product support experience, strong IP networking and hardware/software troubleshooting, customer-facing communication, documentation skills, and eligibility for U.S. security clearance.
Salesforce, Jira, Microsoft
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Manager II, Technical Support Engineer
New York City or Chicago
$146k-$300k/yr HybridFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and creative ideas.
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solution, or partner engineering, AdTech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow, MCPs
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Manager II, Technical Support Engineer
New York City or Chicago or United States
$146k-$300k/yr HybridFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding and saving ideas.
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solutions, or partner engineering, Ad Tech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
Club Car
Club Car: Manufacturer of golf cars and light utility vehicles.
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
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3w
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Executive & Site Lead Technical Support Manager
Windsor or New York
$114k-$170k/yr OnsiteFull Time
Voya Financial
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
8+ YOEProven leadership of executive-support/site operations teams delivering 24/7 white-glove IT support; strong vendor and stakeholder management; ITIL, ITAM, Windows 11, VDI, Microsoft 365 proficiency; bachelor’s degree or 8+ years IT leadership experience.
Windows 11, Virtual Desktop Infrastructure, Microsoft 365, IT Asset Management (ITAM)
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Technical Project Manager
New York City, New York, United States
$130k-$150k/yr OnsiteFull Time
Beam Living
Beam Living: Manages multi-family residential communities and rental properties.
Proven experience in technical operations or technology program management; strong communication, organization, and stakeholder management; experience coordinating technology projects, vendor/contracts, and support/service metrics.
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
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Technical Support Team Lead
New York City, New York, United States
$125k-$145k/yr HybridFull Time
Vim
Vim: Middleware platform for clinical workflow integration and data exchange.
3+ YOERequires 3–5 years of technical support engineering experience in SaaS, technical support team leadership, software troubleshooting, AI and automation expertise, strong communication, and preferably digital health or EHR experience.
EHR, Epic, Cerner, athenahealth, CoralLogic, Mixpanel, SQL, Zendesk, LLMs
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
CoreWeave
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
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3mo
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Technical Support Engineer, Axon 911
New York, New York, United States
$79k-$106k/yr HybridFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years as Technical Support Engineer (Tier-2/3) or similar in SaaS/public safety; strong networking, VoIP, monitoring; AWS experience; cross-functional collaboration; proactive in incident management.
Datadog, Grafana, Wireshark, AWS, Azure, GCP
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2mo
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Technical Support Lead
New York City, New York, United States
$125k-$215k/yr HybridFull Time
Lithic
Lithic: API platform for card issuing and payment processing.
3+ YOE2+ Mgmt3+ years in a technical, customer-facing role; 2+ direct reports; API product experience; SQL; payments/fintech interest; strong communication; process-minded.
SQL, APIs, Scripting
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Head of Technical Support
New York City or United States
$100k-$150k/yr RemoteFull Time
EdSights
EdSights: AI-powered student engagement and retention platform for universities.
4+ YOE4+ Mgmt4+ years technical support leadership in B2B SaaS; building support functions, selecting/implementing ticketing platforms, QA and KPIs, experience with APIs/integrations and knowledge bases, strong written communication.
Zendesk, Freshdesk, Intercom, Hex, Willo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
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Senior Manager, Technical Operations
New York or Albany
HybridFull Time
DataDirect Networks
DataDirect Networks: High-performance storage and data management for AI and HPC.
7+ YOE7+ years in technical/sales operations or program management supporting sales engineering; strong knowledge of enterprise/AI infrastructure, cloud, POC workflows; proven process design, reporting, and stakeholder skills; Salesforce experience preferred.
Salesforce
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Senior Technical Support Engineer
United States or Chicago or New York
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
REST APIs, SDKs, websockets, webhooks, SQL, Python, Javascript/Typescript, Golang, LLM APIs, Docker, Kubernetes, AWS, GCP, FIX
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