137 technical support manager jobs at 93 companies in Crete, IL
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Technical Support Specialist
Austin or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$57k-$90k/yrHybridFull Time
BrazeNASDAQ: BRZE: Customer engagement platform for cross-channel marketing and analytics.
2+ YOERequires 2–3 years supporting technical products, SaaS or mobile experience, technical education or equivalent, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication.
PinterestNYSE: PINS: A visual discovery engine for finding inspiration.
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solution, or partner engineering, AdTech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
PinterestNYSE: PINS: A visual discovery engine for finding inspiration.
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solutions, or partner engineering, Ad Tech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
ItronNASDAQ: ITRI: Provider of intelligent hardware and software for utilities
5+ YOE1+ MgmtBachelor’s degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in applications, hardware, networking, APIs, mobile platforms, and troubleshooting.
ItronNASDAQ: ITRI: Sells products and services for energy and water management.
5+ YOE1+ MgmtBachelor's degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in APIs, mobile applications, networking, diagnostics, and ticketing systems.
Technical Installation Support Manager Job (Gilberts, IL, US, 60136)
Gilberts, Illinois, United States
$92k-$137k/yrOnsiteFull Time
Armstrong World IndustriesNYSE: AWI: Public American manufacturer of ceiling, wall, and exterior metal systems serving architects, designers, contractors, and building owners.
5+ YOEFive years' progressive experience in commercial construction or architectural products with hands-on installation support and field problem resolution; associate degree or technical certification preferred; high school diploma required; strong communication, organizational, and training skills; travel 25-50%.
Northwestern University Feinberg School of Medicine: A private research university based in Evanston, Illinois.
3+ YOERequires a two-year college course or equivalent education and experience, 3+ years in IT consulting, project management, training, technical support, or user service, plus advanced troubleshooting and leadership experience.
Adobe Creative Cloud Suite, Box Collaborative Storage, Linux Operating System, Mac OS X Operating System, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, Windows Operating System, FERPA, FISMA, HIPAA, HITECH
Valdes Architecture & Engineering: Minority-owned multidisciplinary engineering, architecture, and project-management firm serving industrial, utility, life-sciences, and facilities clients.
4+ YOERequires 4+ years in maintenance or related engineering in a power plant, industrial process, or military setting; technical power plant expertise, predictive maintenance skills, project management, and strong communication.
Brainlab: German private medical technology providing software, hardware, and digital workflows for clinicians performing surgery and radiotherapy.
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
HSG Tech Inc.: U.S. subsidiary of HSG Laser that sells, installs, and services industrial laser metal-cutting and forming equipment.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
Lawson Products: North American industrial distributor of maintenance and repair supplies serving businesses, government facilities, and automotive-repair shops.
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
Zero Hash: Private U.S. fintech infrastructure provider helping banks, brokerages, and fintechs embed crypto, stablecoin, and tokenization services.
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Invenergy: Develops, builds, and operates large-scale sustainable energy infrastructure projects.
4+ YOERequires 4+ years of IT support experience, 2+ years supporting executives preferred, IT-related bachelor's degree or equivalent experience, Microsoft 365, Windows, macOS, and mobile device management expertise.
Microsoft Intune, Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android
Invenergy: Develops and operates utility-scale renewable and clean energy projects.
4+ YOERequires 4+ years of IT support experience, including 2+ years supporting executives or VIP users, strong Microsoft 365, Windows, macOS, and mobile device management expertise, and U.S. work authorization without sponsorship.
Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android, Intune
2+ YOE2+ years enterprise SaaS technical account/support experience; SQL, Python or JavaScript, API/webhook troubleshooting, strong communication and stakeholder management.
Technical Account Manager, Google Cloud Consulting
New York or Chicago or Austin
$114k-$163k/yrOnsiteFull Time
GoogleNASDAQ: GOOG, GOOGL: Global technology specializing in internet-related services and products.
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, technical support, escalation management, or consulting.
BI Incorporated: Provider of electronic-monitoring technology and services for community corrections and immigration supervision.
High school diploma/GED; proficient computer skills including Microsoft Word and Excel; ability to pass pre-employment tests (typing ≥35 WPM); strong interpersonal, written and oral communication; confidentiality; troubleshooting and multitasking skills; Correctional Specialist I certification after training; bilingual English/Spanish a plus.
Microsoft Word, Microsoft Excel, GPS, EM, iPad, breathalyzer