275 technical support manager jobs at 184 companies in Danville, CA
3mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
3mo
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
2d
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Technical Support Specialist
San Francisco, California, United States
$64k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years supporting technical products, technical education or equivalent experience, case management tools, HTML/CSS, APIs and/or SQL, troubleshooting skills, and strong English communication.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
1mo
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
1mo
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Manager, Technical Solutions
San Francisco, California, United States
$180k-$252k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years technical support experience, 3+ years managing technical ICs, ad tech and signal expertise, experience with AI/ML workflows, strong troubleshooting and data analysis, BA/BS degree required.
Hex, Tableau, Looker, Sense
2mo
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Manager, Level 2 Technical Support
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
Python, Claude, Zendesk, Jira, SQL, HTTP, MQTT
2d
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Technical Program Manager, GCBP
Sunnyvale, California, United States
$192k-$278k/yr OnsiteFull Time
8+ YOEBachelor's degree in a technical field or equivalent experience, 8 years of program management, technical program management in cloud, enterprise support, or AI/ML deployment, and agile execution experience.
Large Language Models (LLMs), Vertex AI, Google Cloud Support Platform (CSP), CRM, Google Cloud
3mo
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Technical Program Manager, Support Delivery
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
8+ YOE8+ years in program management/operations with scalable tooling; experience shipping automation and dashboards; strong cross-functional collaboration; proficient with AI/LLMs to automate
Dashboards, ETL, Low-code tools, AI/LLM tooling
2w
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
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Customer Technical Program Manager
Austin or Santa Clara
$168k-$259k/yr OnsiteFull Time
8+ YOEBS/MS in Engineering or Computer Science (or equivalent experience), 8+ years in high-tech technical program management supporting OEM/ODM partners, strong workstation and networking technical knowledge, leadership and analytical skills.
GPUs, CPUs, networking, storage systems
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
1mo
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
DCBBS, HVAC, liquid cooling
1w
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Technical Product Manager - Service Now
Emeryville, California, United States
$150k-$170k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technical product management or related delivery roles; 3+ years supporting ServiceNow; experience with integrations, Agile, SDLC, vendors, and platform governance.
ServiceNow, Service Portal, Employee Center, ITSM, SPM, Microsoft Excel, SDLC, Agile
2mo
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Technical Program Manager
San Francisco, California, United States
$150k-$250k/yr OnsiteFull Time
3+ YOEB.S. in an engineering field, 3+ years supporting complex hardware/software programs, ability to learn technical concepts quickly, strong accountability and interpersonal skills, familiarity with Python/SQL; must meet ITAR eligibility (U.S. citizen/LPR or equivalent).
Python, SQL, Google Meet
1mo
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
2w
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Sr. Technical Program Manager, Product Escalations
Sunnyvale, California, United States
$157k-$180k/yr OnsiteFull Time
7+ YOERequires 7+ years in technical support, escalation, account, incident, customer success engineering, or technical program management; enterprise escalation, SaaS/cloud, cross-functional, RCA, and executive communication experience.
Jira, Salesforce, ServiceNow, PagerDuty, Zendesk, ITIL, SRE
1mo
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
2w
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NPI Technical Program Manager
San Francisco, California, United States
OnsiteFull Time
3+ YOEBachelor's degree in engineering or related field; 3+ years in operations, supply chain, manufacturing program support, or engineering program management; hardware shipping and vendor engagement experience required.
Notion, Linear, Microsoft Excel, ERP, MRP, PLM
2w
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Technical Program Manager, Salesforce
Emeryville, California, United States
HybridContract
12+ YOE12+ years TPM experience, 4+ years with Salesforce, experience with integrations (APIs/MuleSoft), data platforms, enterprise transformations, stakeholder management, GTM/revops support; Salesforce/PMP/SAFe/Scrum certifications preferred.
Salesforce, Data Cloud, MuleSoft, APIs, AI/ML
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