49 technical support manager jobs at 39 companies in Draper, UT
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Technical Support Manager
Provo, Utah, United States
OnsiteFull Time
Flex Dental: Patient engagement software for streamlining dental practice workflows.
3+ Mgmt3+ years customer/technical support leadership, Zendesk experience, strong coaching and analytical skills, familiarity with Windows/macOS, networking and SaaS troubleshooting.
Entrata: Software for property owners to manage apartments and residents.
1+ YOE1+ year technical support experience; associate degree or equivalent; experience with property management software preferred; strong problem-solving and communication.
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Quilt Software: Provides point-of-sale software for independent specialty retailers.
3+ YOE1+ Mgmt3+ years technical support experience with 1+ year people management; experience with multi-brand/product portfolios (POS/retail SaaS/hardware-adjacent); data-driven decision making; strong communication and judgment.
Overjet: AI platform for dental diagnostics and practice management.
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
STS Government Solutions: Provides professional mission and technical support to government agencies.
Requires SECRET security clearance and experience in supply chain/logistics, procurement, product support management, maintenance planning, and WRSK asset management.
League One Volleyball: A volleyball sports performance, training, and professional league enterprise.
Manage match-day tech, capture and analyze video, support practice operations, travel to home and away competitions, lift up to 40 lbs, work nights and weekends; preferred bachelor\u0002s in sport science or related and volleyball operations experience.
DataVolley, VolleyStation, Google Workspace, Teamworks
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
2+ YOE2+ years customer service or technical support experience; software troubleshooting and problem diagnosis; time management, written and oral communication, and documentation skills; ability to learn technical products (Simplifile).
Village Capital & Investment: Provides residential mortgage lending and loan servicing services.
Provide phone and email support to brokers and partners, troubleshoot technical issues with TPO portals/LOS, create and manage support tickets, assist with onboarding logistics, and maintain product and process knowledge.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
2+ YOE2+ years customer service or technical support experience; ability to diagnose and troubleshoot software issues, manage time, document customer interactions, and communicate effectively.
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
8+ YOE3+ MgmtSecret clearance required, Bachelor's (or Master's) plus relevant product support experience (typ. 8+ yrs), responsibility for ILS planning, maintenance, supply support, PHS&T, technical orders, and program leadership. Ability to obtain Sentinel program access (PAR).
Inside Real Estate: Software solutions for real estate agents and brokerages.
2+ YOEFour-year technical degree or 2–4 years related experience; SaaS troubleshooting; accounting concepts knowledge; strong problem solving, communication, organization, and time-management; experience supporting customers via email, chat, and calls.
Capital Community Bank: Community bank providing personal and business financial solutions.
2+ YOE2+ years supporting Treasury Management or digital banking products; strong customer service, technical aptitude, attention to detail, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Bill Pay, Zelle
University of Utah: Public research university providing higher education and clinical healthcare.
2+ YOEAssociate's degree or equivalent (Bachelor's preferred), minimum 2 years program management or entrepreneurship experience, strong written/verbal communication, project management, ability to evaluate technical and business concepts, and experience supporting startups or innovation programs.
Chandler or Los Angeles or Denver or Las Vegas or Houston or Midvale or Seattle
$20-$29/hrOnsiteFull Time
Zions BancorporationNASDAQ: ZION: Provides banking, lending, and financial services to customers.
1+ YOEHigh school diploma or equivalent,1+ years banking/treasury or IT support experience,knowledge of treasury products,customer service,problem solving,and ability to train clients.
Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting office setup/closure, basic building maintenance, PC hardware installation and troubleshooting, inventory management, and delivery of supplies; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax and financial services providing tax preparation and related services to consumers and businesses.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation/troubleshooting, inventory management, lifting up to 55 lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax services providing in-person and digital tax preparation and support.
Field-based role supporting seasonal office setup, basic maintenance, PC hardware installation/troubleshooting, inventory management; must lift 55+ lbs, have reliable transportation, and use Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
St. Louis or Salt Lake City or Chicago or Philadelphia or Dallas or Denver or New York City or Century City or Garden City or Nashville or San Ramon or Bellevue or Woodland Hills or Duluth or Brunswick or Boca Raton or Los Angeles or Atlanta or Boise or San Jose or San Francisco or Austin or El Segundo
$173k-$240k/yrOnsiteFull Time
Armanino: Provides accounting, tax, and consulting services to diverse organizations.
7+ YOE7+ years CPM/EPM experience with 3+ years hands-on Pigment; model building, implementations/support, AI use cases preferred; strong cross-functional communication and technical-to-business translation.
Senior Technical Application Specialist | Vision Next Gen
Austin or Minneapolis or Bensalem or Lehi or Dublin
HybridFull Time
Epicor: Provides industry-specific enterprise software for manufacturing and distribution.
4+ YOE4+ years service support experience, knowledge of Microsoft Server, Unidata/PICK or other PICK databases, database management, SQL and networking familiaritiy, strong customer-service and troubleshooting skills.
Microsoft SQL, Microsoft Server, Microsoft Excel, Microsoft Word, Unidata, Windows, TCP/IP, UDP