Senior Director Customer Technical Support, Americas
Westbrook or United States or Canada or South America or Europe or Asia
$225k/yrOnsiteFull Time
IDEXX LaboratoriesNASDAQ: IDXX: Develops diagnostic tests, equipment, and software for veterinary medicine.
10+ YOEBachelor's degree or equivalent; 10+ years leading customer or technical support operations across multiple sites; technical support expertise, budget ownership, executive collaboration, analytics, change leadership, and people development.
Technical Program Manager – DOD Projects (Security Clearance Required)
Salem, New Hampshire, United States
OnsiteFull Time
GPD Optoelectronics: Manufactures high-performance infrared photodetectors and custom optoelectronic sensors.
8+ YOEActive U.S. security clearance (Secret minimum), 8+ years technical program management experience with 5+ years supporting DoD, bachelor in engineering or physical sciences, DoD acquisition and FAR/DFARS familiarity, program management tool proficiency.
Microsoft Project, Jira, Confluence, Primavera, EVM
NovocureNASDAQ: NVCR: Develops non-invasive electric field therapies for solid tumor cancers.
5+ YOE3+ MgmtBachelor's in engineering/life sciences,5+ years medical device quality with complaint handling,3+ years global people leadership,Veeva Vault Quality experience,knowledge of FDA 21 CFR 820/ISO 13485/ISO 14971/EU MDR,CAPA and audit support.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOE2+ years providing product marketing/sales technical support; bachelor’s in Electrical or Mechanical Engineering preferred; proficiency with Microsoft Outlook, Excel, PowerPoint; ability to read mechanical drawings.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
ICP Group: Manufactures specialty coatings, adhesives, and sealants for industrial use.
5+ YOE5+ years coatings or construction materials experience; technical problem-solving, root-cause analysis, customer-facing support, training delivery, TDS/SDS interpretation, and Microsoft Office proficiency.
PCI Pharma Services: Integrated pharmaceutical development, manufacturing, and global packaging services.
8+ YOERequires 8+ years of life sciences or medical device technical experience in GMP environments, people management, project leadership, and strong communication and problem-solving skills. BS/MS in relevant engineering preferred.
Westminster or Lake Oswego or Atlanta or Portsmouth or Knoxville
$91k-$125k/yrHybridFull Time
TrimbleNASDAQ: TRMB: Provides hardware, software, and services for construction and geospatial industries.
5+ YOE5+ years in technical support/customer success for enterprise software, deep Microsoft Azure Cloud proficiency, expert troubleshooting, telemetry/dashboard development, enterprise stakeholder management, HTML/JSON/CSS and SQL familiarity.
Microsoft Azure Cloud, Trimble CMS Vista ERP, HTML, JSON, CSS, SQL Database, CRM ticketing systems
Sr. Systems Dev. Manager, Amazon Robotics Technical Support
North Reading or Westboro
$198k-$268k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE5+ Mgmt10+ years systems development experience, 5+ years managing development teams, bachelor\u0002s in CS/Engineering, experience leading AI/ML or automation initiatives, strong distributed systems and cloud (AWS) knowledge.
AWS, API, DevOps, MLOps, large language model (LLM), AI/ML
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOEHands-on application and database support for scientific/development apps, Azure infrastructure experience, IAM knowledge, managed services oversight, onboarding, release and production support, and technical solution assessment.
Axis Communications: Provides network video surveillance and physical security solutions.
5+ YOE2+ Mgmt5+ years service/support experience, 2+ years people leadership; coaching, conflict resolution, metrics analysis, and cross-functional problem solving; bachelor’s in computer science or related preferred.
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yrRemoteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
H&R Block: A tax services providing tax preparation and seasonal office support.
Field-based seasonal role supporting office setup, basic IT hardware support, minor facility maintenance, inventory management, and deliveries; must lift 55+ lbs, have reliable transportation, and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Hanscom Air Force Base, Massachusetts, United States
HybridFull Time
McBride Consulting: Provides professional management and IT consulting for government agencies.
25+ YOEUS citizen with Secret clearance, Bachelors and 25+ years technical/program experience (DoD experience required), expertise in DoD acquisition, EVM/IMS, risk management, RFP/SOW support, and strong written/oral communication.
Integrated Logistics/Integrated Product Support Lead
Nashua or United States
$133k-$226k/yrHybridFull Time
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
8+ YOEBachelor's degree and 8 years of experience or equivalent; logistics engineering, lifecycle sustainment, technical proposal, systems engineering, and team management experience required. Must obtain Secret clearance.
Model-Based Engineering (MBE), Model Based Product Support (MBPS), COMPASS, SESAME, EAGLE, OPUS, ICAPS, Powerlog-J, SLICWave, Interactive Electronic Technical Manuals, S1000D, Earned Value Management
Supervisor, Production Support - Large Scale Allogenic Manufacturing
Portsmouth, New Hampshire, United States
OnsiteFull Time
LonzaSIX Swiss Exchange: LONN: Manufactures medicines and provides development services for healthcare companies.
Supervisory experience in regulated manufacturing, knowledge of cGMP and quality systems, technical troubleshooting, batch record review, training and team development; HS diploma required; AS/BS in science preferred.
Cell Signaling Technology: Develops and manufactures antibodies and reagents for scientific research.
2+ YOEBachelor's in life sciences,2+ years technical sales or field support in life sciences,experience with antibody applications,CRM and Microsoft Office proficiency,ability to work hybrid and travel 20–30%.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Pleasanton or Portland or Raleigh or Redmond or Sacramento or Salt Lake City or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
7+ YOERequires 7+ years SAP functional and technical experience, 4+ years supporting Life Sciences clients, two SAP S/4 implementations, delivery team management, consulting experience, and a bachelor's degree or equivalent.