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Manager, Technical Support
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay: A payments technology delivering a unified commerce platform, secure payment processing, and merchant-facing solutions.
5+ YOE2+ MgmtBachelor's degree,5+ years technical support experience,2+ years managing support teams,experience with payments and POS/PMS (Micros,Opera,Aloha,InfoGenesis),24/7 escalation management and after-hours availability,strong communication and leadership.
Micros, Opera, Aloha, InfoGenesis
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
1mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
1mo
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Sr. Technical Support Specialist
Philadelphia, Pennsylvania, United States
$60k/yr OnsiteFull Time
3+ YOEA+ certification required, Net+ preferred; associate's degree in technical or business area preferred or equivalent experience; 3+ years help desk experience; ability to support PC hardware/software, maintain images, manage tickets, and provide conference room/webinar tech support.
1mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
3w
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Senior Technical Support Engineer
Exton, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years supporting enterprise SaaS/cloud/hybrid software; strong Azure, Windows Server, networking, APIs/SSO/OAuth, diagnostic log and packet capture analysis; excellent communication and incident management.
Microsoft Azure, Windows Server, APIs, SSO, OAuth, packet captures, HAR files
1mo
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Technical Equipment Manager
Morristown, New Jersey, United States
$129k/yr HybridFull Time
4+ YOEBachelor's in Mechanical or Industrial Engineering, 48 months' experience with construction equipment and service/support, data analysis and telematics/ERP familiarity, project management skills, and ability to translate asset utilization into sustainability metrics.
MyEquipment (Colas SA), ERP
2w
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Technical Support Specialist
Coopersburg, Pennsylvania, United States
$40k/yr HybridFull Time
2+ YOE2+ years IT service desk experience with Level 1.5/Level 2 troubleshooting, Active Directory, access management, ITSM ticketing, strong written/verbal communication, availability M-F 8–5 EST, and no sponsorship eligibility required.
ServiceNow, Active Directory, SharePoint, E1, SAP, ITSM, ITIL
1mo
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Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yr OnsiteFull Time
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
1mo
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Senior Technical Support Analyst
Whitemarsh Township, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years helpdesk experience, bachelor's degree or equivalent preferred, strong MS Office and Windows 10/11 knowledge, incident management experience (ServiceNow), Active Directory and basic networking familiarity, excellent communication skills.
ServiceNow, Eclipse, Microsoft Office, Windows 10, Windows 11, Active Directory, Ethernet, Wi-Fi, TCP/IP, VPN
1mo
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Senior Manager, Formulations & Technical Support - Princeton, NJ
Princeton, New Jersey, United States
$132k-$155k/yr OnsiteFull Time
8+ YOE8+ years in medical nutrition, dietary supplement, or food formulation; people-leadership experience; degree in food science/nutrition/chemistry/pharmaceutical sciences; PMP a plus; ability to travel up to 30% domestic.
2mo
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IT Technical Support Supervisor
Philadelphia, Pennsylvania, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years leading IT support teams; 5+ years in lead/supervisory role; US Citizenship; ITIL and Microsoft certs; AD, M365, SharePoint experience; Windows and networking proficiency; able to work independently and mentor others; background check and OSHA10 preferred.
Active Directory, Azure Active Directory, Microsoft Exchange, Duo two-factor authentication, Adobe accounts, SharePoint Online, Microsoft 365, Group Policy Objects (GPOs), Organizes Active Directory OUs, Cloud applications and systems
3w
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Technical System Manager
Philadelphia or Pennsylvania
$90k-$130k/yr FieldFull Time
5+ YOEMust be U.S. citizen eligible for Secret clearance, bachelor’s degree or 5+ years technical experience in LMR/RF/Networking, relevant technical certifications, valid driver’s license, ability to lift 25–50 lbs, and flexible schedule for after-hours support.
Motorola RSS/CPS, Motorola Astro 25, MCC console, Motorola Radio Service Software, Microsoft Office, Google Suite
1w
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Route Technical Manager
Philadelphia, Pennsylvania, United States
$50k-$70k/yr FieldFull Time
Route-based technical leadership supporting arcade and amusement equipment upkeep, preventive maintenance, repairs, launches, inventory control, vehicle operations, and partner service; travel required.
2d
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Junior Technical Product Manager (Hybrid)
Rahway, New Jersey, United States
$87k-$137k/yr HybridFull Time
Support product discovery and roadmap; conduct market and user research; analyze product data; familiarity with JIRA, Confluence, Excel, Tableau; high school diploma required; prior PM or internship preferred.
JIRA, Confluence, Microsoft Excel, Tableau
1mo
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Senior Manager, Formulations & Technical Support - Princeton, NJ (81391)
Princeton, New Jersey, United States
OnsiteFull Time
8+ YOE8+ years experience in medical nutrition/food/supplements formulation, proven people-leadership, BS required (MS preferred) in food science/nutrition/chemistry/pharmaceutical sciences, PMP preferred, ability to travel up to 30% domestic.
1mo
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Technical Equipment Manager
Morristown or Morristown
$129k/yr HybridFull Time
4+ YOEBachelor's in Mechanical or Industrial Engineering; 4 years' experience in construction equipment, service/support, and material production; telematics and ERP data analysis skills; project management and sustainability metric translation.
MyEquipment (Colas SA)
3d
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
2d
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BOILER PROGRAM SUPPORT MANAGER
San Diego or Port Hueneme or Seal Beach or Washington or Jacksonville or Honolulu or Lexington Park or Philadelphia or Norfolk or Silverdale
$106k-$161k/yr OnsiteFull Time
1+ YOESpecialized experience integrating BUPV program functions, technical mastery of mechanical/electrical/fire/water chemistry/metallurgy systems, life safety code knowledge, liaison and training experience; requires Secret clearance and documentation.
3d
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Tier 1 Technical Support / Customer Service Representative
Warminster, Pennsylvania, United States
$16/hr OnsiteFull Time
High school diploma or equivalent; proficiency with Microsoft Outlook/Word/Excel; strong oral/written communication, telephone skills, detail orientation, confidentiality, time management and multitasking.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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