147 technical support manager jobs at 106 companies in Gurnee, IL
2w
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Manager, Technical Support
Waukesha, Wisconsin, United States
OnsiteFull Time
5+ YOE5+ MgmtBachelor's in Electrical or Mechanical Engineering,5+ years running B2B technical support teams,2+ years solar+storage experience preferred,knowledge of residential electrical systems and troubleshooting,Salesforce and knowledge management experience.
Salesforce, AI tools, knowledge management systems
2d
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Manager II, Technical Support Engineer
New York City or Chicago
$146k-$300k/yr HybridFull Time
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solution, or partner engineering, AdTech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow, MCPs
1w
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Technical Support Specialist
Chicago, Illinois, United States
$60k-$95k/yr HybridFull Time
2+ YOE2+ years supporting technical products (SaaS/mobile), degree/bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL knowledge, strong communication and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
3mo
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Technical Installation Support Manager Job (Gilberts, IL, US, 60136)
Gilberts, Illinois, United States
$92k-$137k/yr OnsiteFull Time
5+ YOEFive years' progressive experience in commercial construction or architectural products with hands-on installation support and field problem resolution; associate degree or technical certification preferred; high school diploma required; strong communication, organizational, and training skills; travel 25-50%.
1mo
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Technical Support Specialist - Utilities
Milwaukee, Wisconsin, United States
OnsiteFull Time
Customer-facing technical support role requiring strong communication, problem-solving, troubleshooting, documentation skills, ability to manage multiple interactions, and participation in rotational on-call support; 0–2 years support experience preferred; bachelor’s degree in IT/Engineering preferred.
4d
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National Technical Support
Chicago, Illinois, United States
$90k-$95k/yr RemoteFull Time
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
oscilloscope, multimeter, computer networks
4d
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
1d
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IT Technical Support Specialist, Senior
Chicago or McCook
$73k-$88k/yr OnsiteFull Time
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
1w
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Senior Technical Support Engineer
United States or Chicago or New York
RemoteFull Time
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
REST APIs, SDKs, websockets, webhooks, SQL, Python, Javascript/Typescript, Golang, LLM APIs, Docker, Kubernetes, AWS, GCP, FIX
4w
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Senior Technical Support Specialist
Chicago, Illinois, United States
$65k-$97k/yr OnsiteFull Time
3+ YOE3+ years IT experience with consulting/project management/training/support; ability to troubleshoot desktop/laptop hardware and software, mentor staff, create project plans, and work with compliance standards.
Adobe Creative Cloud Suite, Box, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint
1d
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Technical Account Manager
Spartanburg or Irving or Long Island or Oak Brook or Shreveport or Cranberry Township
$85k-$120k/yr HybridFull Time
5+ YOERequires 5+ years in enterprise account management, technical account management, customer operations, technical support, or customer success; complex technical troubleshooting, project coordination, and executive communication skills.
Microsoft Teams, NCPDP, BIN/PCN, HIPAA
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
15h
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Technical Account Manager
Boston or Chicago or Redwood City or Europe or Asia
$97k-$120k/yr HybridFull Time
5+ YOERequires 5+ years in technical support or account management, SQL, open APIs, MDM solutions, API scripting, AI or machine learning, SAML and OAuth, troubleshooting, and project management experience.
SQL, SAML, OAuth, API, MDM, Box
2d
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Technical Solutions Manager
Chicago, Illinois, United States
$110k-$130k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree preferred or equivalent experience; 5+ years supporting deployed technology; 2+ years managing technical teams; hands-on hardware, software, network, AV, incident, and service-level experience.
Salesforce Service Cloud, Salesforce, ServiceNow, Zendesk, TCP/IP, Wi-Fi, HDMI, DisplayPort
1mo
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Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yr OnsiteFull Time
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
3w
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Senior Technical Sales Support Specialist
Bensenville, Illinois, United States
$85k-$95k/mo OnsiteFull Time
8+ YOEBachelor's in engineering preferred, 8+ years technical sales/engineering or industrial automation, expert knowledge of control systems/instrumentation, project management and mentoring experience, ERP and Microsoft Office skills.
ERP, Microsoft Office, valve and instrumentation sizing software
3w
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Senior Technical Sales Support Specialist
Bensenville, Illinois, United States
$85k-$95k/yr OnsiteFull Time
8+ YOEBachelor's degree preferred, 8+ years technical sales/engineering/industrial automation experience, expert knowledge of control systems/instrumentation/valves, ERP and Microsoft Office skills, strong communication and project management.
ERP, Microsoft Office, valve and instrumentation sizing software
2w
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CSSC Manager, OEM Technical Solutions
Oakville or Apodaca or Aurora or Brookshire or Fresno or Lenexa
$96k-$149k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's or equivalent (5+ years) or relevant experience, 3+ years management in technical sales support/application engineering, customer-focused leadership, SAP experience, Spanish language a plus, must be authorized to work without sponsorship.
SAP (CRM/C4C/SD)
1w
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Technical Account Manager - Strategic Accounts
Toronto or Chicago or New York City or Ghent or Amersfoort or Paris
$80k-$100k/yr HybridFull Time
2+ YOE2+ years enterprise SaaS technical account/support experience; SQL, Python or JavaScript, API/webhook troubleshooting, strong communication and stakeholder management.
SQL, Python, JavaScript
1mo
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Technical Support Specialist – Case Management
Aurora, Illinois, United States
$18/hr OnsiteFull Time
High school diploma/GED; proficient computer skills including Microsoft Word and Excel; ability to pass pre-employment tests (typing ≥35 WPM); strong interpersonal, written and oral communication; confidentiality; troubleshooting and multitasking skills; Correctional Specialist I certification after training; bilingual English/Spanish a plus.
Microsoft Word, Microsoft Excel, GPS, EM, iPad, breathalyzer
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