69 technical support manager jobs at 50 companies in Hickory, NC
1mo
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Repair (RMA) & Technical Support Manager
Charlotte, North Carolina, United States
OnsiteFull Time
4+ YOEBachelor's or equivalent experience; 4+ years technical support/service/repair experience; experience managing technical support and RMA operations; hardware troubleshooting; KPI development; team leadership and strong communication.
1mo
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Technical Support Project Manager 3
Charlotte, North Carolina, United States
HybridFull Time
4+ YOEBachelor's in CS/CE or equivalent with 4 years supporting production applications, DevOps/sysadmin or app dev experience, complex SQL and debugging skills, POS/FinTech experience, and familiarity with reporting tools like Telerik or Crystal Reports.
SQL, Telerik, Crystal Reports
2w
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Technical Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Associate degree in IT-related field, experience supporting Windows server and networking, help-desk familiarity, remote access and workstation provisioning, strong communication and time-management skills.
EasyVista, Samange, Windows Server, Autodesk AutoCAD, Civil 3D, Bentley, Bluebeam, ETAP, EMTP, PowerShell, Microsoft 365, SharePoint, Azure Active Directory, Teams
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Technical Support/Maintenance Supervisor
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOESupervisory technical-support role requiring advanced degree +3 yrs or bachelor's +5 yrs in a technical field, leadership experience, CRM and Office proficiency, strong problem-solving, and English fluency.
CRM systems, Microsoft Office, remote support applications
1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
6d
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Digital/Technical Product Manager Senior
San Antonio or Tampa or Charlotte or Colorado Springs or Phoenix
$114k-$218k/yr OnsiteFull Time
6+ YOE6+ years experience supporting umbrella products for sales and servicing, digital measurement and optimization experience, product strategy and roadmap development, stakeholder collaboration, and strong communication and analytical skills.
Adobe Analytics, Glassbox, Guidewire
2w
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General Manager Product Support
Lincolnton, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years in service operations or warranty management, leadership experience preferred, strong communication, technical troubleshooting, and analytical skills; proficiency with service management systems and Microsoft Office.
TCN, Microsoft Excel, Microsoft Word
1mo
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Regional Manager, Technical Solution Design(TSD) - East Region
United States or Orlando or Washington or New York or Boston or Philadelphia or Charlotte or Atlanta
$113k-$227k/yr FieldFull Time
7+ YOEBachelor's degree required; 7+ years in technical product sales, clinical lab systems, informatics, automation, or data analysis; strong leadership and people management; develop technical solutions and customer relationships; ability to support heavy travel.
2w
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IT Support Manager - Field Service
Charlotte, North Carolina, United States
$90k-$134k/yr OnsiteFull Time
6+ YOE1+ MgmtLead ~10 field technicians; 6+ years technical experience with 1+ year supervisory; bachelor\u0002s in IT or equivalent; experience with Windows 11, device lifecycle, AV, vendor management; preferred Microsoft/ITIL certifications.
Windows 11, Microsoft Office 365, Microsoft Edge, Chrome, Service Now, OneDrive, Logitech Roombars
1w
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Technical Sales Associate
Burnsville, North Carolina, United States
OnsiteFull Time
Bachelor's degree required; 2 years customer service/sales/technical support preferred; travel up to 20%; strong communication, time management, problem-solving and customer-facing skills.
1mo
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Technical Site Operations Manager - Raleigh, NC
Raleigh or Charlotte
$79k-$106k/yr HybridFull Time
4+ YOE4–6 years relevant experience (or bachelor's degree), experience supporting enterprise print environments, strong Microsoft Office skills (Excel, Word, PowerPoint), Microsoft Project beneficial, customer-facing service delivery and problem-solving skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project
3w
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Technical Analyst I
Statesville, North Carolina, United States
$61k-$92k/yr HybridFull Time
4+ YOEBachelor’s degree or 4 years related experience; experience supporting end-user devices, incident/problem/change management in ITIL environment; customer service and ability to meet SLAs; willingness to travel ~25%.
Microsoft Office, Series/AS400
3w
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Application Support Engineer
Charlotte, North Carolina, United States
$75k-$110k/yr OnsiteFull Time
Understand power systems and 3-phase power, create/modify technical drawings and one-line diagrams, support sales/project teams, communicate effectively and manage schedules.
Salesforce
1d
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Senior Customer Support Specialist
Charlotte or Knoxville
RemoteFull Time
2+ YOE2+ years technical software/SaaS support experience, strong troubleshooting, escalation management, communication, and cross-team collaboration skills.
Protractor, Salesforce, Zendesk, HappyFox, SQL, APIs
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Boone, North Carolina, United States
FieldPart Time, Seasonal
Provide hands-on operational, technical, and logistical support for seasonal office openings, maintenance, hardware setup/troubleshooting, inventory management, and supply delivery; must lift 55+ lbs, work independently, and travel between offices.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Seasonal, Operations Technical Specialist (Part Time)
North Wilkesboro, North Carolina, United States
FieldPart Time, Seasonal
Provide field-based operational and technical support for seasonal office setup, maintenance, PC hardware installation and troubleshooting, inventory management, custodial tasks, and timely delivery of supplies; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1w
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Unit Controls Technical Lead
Clarksville or Davidson or La Crosse
$90k-$125k/yr HybridFull Time
5+ YOEBS/MS in engineering, 5+ years project management supporting engineering product development, embedded or enterprise software experience, HVAC and DFSS knowledge, requirements management experience, strong leadership and communication skills.
BrainBox AI, Nuvolo, HMI
1d
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Senior Customer Support Specialist
Charlotte, North Carolina, United States
RemoteFull Time
2+ YOE2+ years technical SaaS or customer-facing support, strong troubleshooting and analytical skills, escalation management, excellent written and verbal communication, cross-team collaboration.
Salesforce, Zendesk, HappyFox, SQL, APIs
5d
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End User Support Technician
Charlotte, North Carolina, United States
$60k/yr HybridFull Time
3+ YOE3+ years MSP or client-facing technical support experience with Windows, networking, Microsoft 365, RMM, and scripting (PowerShell/Python). Strong troubleshooting, customer communication, and endpoint management skills required.
PowerShell, Python, Microsoft 365, Cisco Meraki, Meraki Dashboard, Connectwise RMM, Pia Agent, Remote Desktop Services, Citrix, Exchange Online, Teams, OneDrive, SharePoint, Windows Server
1d
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Manager, Product Management
Charlotte, North Carolina, United States
$96k-$192k/yr HybridFull Time
5+ YOEBachelor's in Mechanical/Electrical/Chemical Engineering,5+ years commercial HVAC design or sales support,3+ years technical HVAC product knowledge,EMR not stated,proficiency with relevant software,excellent communication and problem-solving.
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