203 technical support manager jobs at 128 companies in North Carolina
1mo
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Repair (RMA) & Technical Support Manager
Charlotte, North Carolina, United States
OnsiteFull Time
4+ YOEBachelor's or equivalent experience; 4+ years technical support/service/repair experience; experience managing technical support and RMA operations; hardware troubleshooting; KPI development; team leadership and strong communication.
2mo
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Technical Support Project Manager 3
Charlotte, North Carolina, United States
HybridFull Time
4+ YOEBachelor's in CS/CE or equivalent with 4 years supporting production applications, DevOps/sysadmin or app dev experience, complex SQL and debugging skills, POS/FinTech experience, and familiarity with reporting tools like Telerik or Crystal Reports.
SQL, Telerik, Crystal Reports
4d
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Technical Support Specialist
Pinehurst, North Carolina, United States
RemoteFull Time
2+ YOERequires 2–4 years in technical or customer support, hands-on Intercom experience, ticketing-system experience, browser troubleshooting, excellent writing, and ability to manage priorities remotely.
Intercom, Zendesk, Freshdesk, Jira Service Management, Notion, developer tools, console logs, HTML, CSS, United Healthcare, Aetna, MetLife, Talkspace
1mo
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
TCP/IP, OSI, SSL, ARP, DHCP, DNS, IIS, BIND, Apache, AD, WINS, Samba, SSH, Procmon, Regex, Oracle, Microsoft SQL, Microsoft Teams, Salesforce, Jira, Bash, Python
4d
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Senior Technical Support Engineer
Buffalo or Davidson or Quincy
$92k-$135k/yr HybridFull Time
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
3w
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Technical Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Associate degree in IT-related field, experience supporting Windows server and networking, help-desk familiarity, remote access and workstation provisioning, strong communication and time-management skills.
EasyVista, Samange, Windows Server, Autodesk AutoCAD, Civil 3D, Bentley, Bluebeam, ETAP, EMTP, PowerShell, Microsoft 365, SharePoint, Azure Active Directory, Teams
1w
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
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PACS Technical Support Management Manager - Full Time - Remote
Georgia or Idaho or Wyoming or West Virginia or Wisconsin or Washington or Virginia or Utah or Texas or Tennessee or South Dakota or South Carolina or Pennsylvania or Oregon or Oklahoma or Ohio or New York or Nevada or New Mexico or New Jersey or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kentucky or Kansas or Indiana or Illinois or Iowa or Florida or Delaware or District of Columbia or Colorado or California or Arizona or Arkansas or Alabama
$91k-$110k/yr RemoteFull Time
5+ YOE5+ MgmtBachelor's or equivalent; 5+ years leadership in technical/customer support, 5+ years TAM or PACS experience, DICOM and PostgreSQL experience, healthcare IT background, critical thinking, travel ability.
OnePACS, Digital Imaging and Communications in Medicine (DICOM), PostgreSQL, Mirth, HL7, Confluence, JIRA, Salesforce
2w
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
3w
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Technical Services Manager
Pine Bluff or Waynesville
HybridFull Time
5+ YOEBachelor's degree preferred, 5+ years field service/technical support experience in industrial/manufacturing settings, strong troubleshooting and customer-facing skills, Microsoft Office proficiency, willingness to travel across North America.
Microsoft Office
1mo
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Technical Support/Maintenance Supervisor
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOESupervisory technical-support role requiring advanced degree +3 yrs or bachelor's +5 yrs in a technical field, leadership experience, CRM and Office proficiency, strong problem-solving, and English fluency.
CRM systems, Microsoft Office, remote support applications
1w
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Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
1d
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IT Technical Support Analyst
Raleigh, North Carolina, United States
$65k-$80k/yr HybridFull Time
3+ YOERequires 3–5 years of Windows desktop support, Microsoft 365, IT service management, endpoint deployment, device management, and user account administration experience; bachelor's degree preferred.
Microsoft 365, Windows, Halo ITSM, Microsoft Intune, Apple iPhones, CompTIA A+, Network+, ITIL Foundation, Microsoft 365 Fundamentals, Azure Fundamentals, Microsoft Endpoint Administrator Associate
3w
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Technical Sales Support Rep IV
North Carolina or Pittsburgh or Ohio or Indiana or Texas or New Jersey or Utah or Illinois or New York
$79k-$131k/yr RemoteFull Time
5+ YOE5+ years in sales or product management preferred; strong writing, presentation, SaaS and technical knowledge; ability to respond to RFPs, perform demos, and translate technical details for customers.
CounselLink, CounselLink CLM, Lexis Nexis Protege, AI
2d
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Manager, Worldwide Support
San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
15+ YOE5+ MgmtRequires 15+ years in technical support, 5+ years managing people, a bachelor's-level technical education or equivalent, leadership, virtualization, storage, networking, project management, and process improvement experience.
VMware
1mo
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Technical Accounting Manager
Greensboro, North Carolina, United States
HybridFull Time
5+ YOECPA required; 5+ years accounting experience (public accounting preferred); strong U.S. GAAP knowledge including ASC 606; ability to research, document technical positions, and support audits.
3w
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Technical Delivery Manager (State & Local Government)
Raleigh, North Carolina, United States
$125k-$250k/yr OnsiteFull Time
5+ YOE1+ Mgmt5+ years agile delivery experience, proven State & Local Government contract support, financial management of books of business, team leadership, BS/BA in related field, strong communication and stakeholder management.
Appian
1d
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Manager, Premium Support
New York City or Raleigh or New York or North Carolina
$128k-$160k/yr RemoteFull Time
Technical support leadership experience, enterprise SaaS team management, coaching and mentoring skills, CRM knowledge, complex technical communication, AI tool proficiency, and a bachelor's degree or equivalent experience.
Claude, Gemini, ChatGPT, Microsoft Copilot
3mo
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45Drives Technical Service Team Lead
Wilmington, North Carolina, United States
$60k-$75k/yr OnsiteFull Time
Experience in technical support or systems administration, team leadership, Linux and infrastructure troubleshooting, escalation handling, strong communication and coaching skills.
Linux
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