154 technical support manager jobs at 104 companies in Huntley, IL
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Technical Support Specialist
Austin or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$57k-$90k/yrHybridFull Time
BrazeNASDAQ: BRZE: Customer engagement platform for cross-channel marketing and analytics.
2+ YOERequires 2–3 years supporting technical products, SaaS or mobile experience, technical education or equivalent, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication.
PinterestNYSE: PINS: A visual discovery engine for finding inspiration.
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solution, or partner engineering, AdTech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
ItronNASDAQ: ITRI: Public technology providing smart networks, software, meters, sensors and services to energy, water utilities and cities.
5+ YOE1+ MgmtBachelor's degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in APIs, mobile applications, networking, diagnostics, and ticketing systems.
ItronNASDAQ: ITRI: Public technology providing smart networks, software, meters, sensors and services to energy, water utilities and cities.
5+ YOE1+ MgmtBachelor’s degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in applications, hardware, networking, APIs, mobile platforms, and troubleshooting.
Technical Installation Support Manager Job (Gilberts, IL, US, 60136)
Gilberts, Illinois, United States
$92k-$137k/yrOnsiteFull Time
Armstrong World IndustriesNYSE: AWI: Public American manufacturer of ceiling, wall, and exterior metal systems serving architects, designers, contractors, and building owners.
5+ YOEFive years' progressive experience in commercial construction or architectural products with hands-on installation support and field problem resolution; associate degree or technical certification preferred; high school diploma required; strong communication, organizational, and training skills; travel 25-50%.
Northwestern University Feinberg School of Medicine: A private research university based in Evanston, Illinois.
3+ YOERequires a two-year college course or equivalent education and experience, 3+ years in IT consulting, project management, training, technical support, or user service, plus advanced troubleshooting and leadership experience.
Adobe Creative Cloud Suite, Box Collaborative Storage, Linux Operating System, Mac OS X Operating System, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, Windows Operating System, FERPA, FISMA, HIPAA, HITECH
Automotive Keys Group: The nation's leading remanufacturer and distributor of replacement automotive keyless entry remotes.
10+ YOERequires 10+ years in technical support or customer-service call centers, call-center management, leadership, communication, analytical problem-solving, and proficiency with MS Office and MS Excel.
Microsoft Office, Microsoft Excel, RingCentral, NetSuite
Brainlab: German private medical technology providing software, hardware, and digital workflows for clinicians performing surgery and radiotherapy.
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
Pure Fishing: Global fishing-tackle designing, marketing, and wholesaling branded equipment for anglers.
5+ YOERequires 5+ years of IT support experience, team leadership, multi-location support, client hardware knowledge, enterprise platform expertise, troubleshooting, communication, and customer service skills.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entra ID, Active Directory
Zero Hash: Private U.S. fintech infrastructure provider helping banks, brokerages, and fintechs embed crypto, stablecoin, and tokenization services.
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yrHybridFull Time
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Invenergy: Developer, owner, and operator of sustainable energy infrastructure.
4+ YOERequires 4+ years of IT support experience, 2+ years supporting executives preferred, IT-related bachelor's degree or equivalent experience, Microsoft 365, Windows, macOS, and mobile device management expertise.
Microsoft Intune, Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android
Invenergy: Developer, owner, and operator of sustainable energy infrastructure.
4+ YOERequires 4+ years of IT support experience, including 2+ years supporting executives or VIP users, strong Microsoft 365, Windows, macOS, and mobile device management expertise, and U.S. work authorization without sponsorship.
Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android, Intune
2+ YOE2+ years enterprise SaaS technical account/support experience; SQL, Python or JavaScript, API/webhook troubleshooting, strong communication and stakeholder management.
Technical Account Manager, Google Cloud Consulting
New York or Chicago or Austin
$114k-$163k/yrOnsiteFull Time
GoogleNASDAQ: GOOG, GOOGL: Global technology specializing in internet-related services and products.
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, technical support, escalation management, or consulting.
BI Incorporated: Provider of electronic-monitoring technology and services for community corrections and immigration supervision.
High school diploma/GED; proficient computer skills including Microsoft Word and Excel; ability to pass pre-employment tests (typing ≥35 WPM); strong interpersonal, written and oral communication; confidentiality; troubleshooting and multitasking skills; Correctional Specialist I certification after training; bilingual English/Spanish a plus.
Microsoft Word, Microsoft Excel, GPS, EM, iPad, breathalyzer
BI Incorporated: Provider of electronic-monitoring technology and services for community corrections and immigration supervision.
1+ YOEHigh school diploma/GED; call center experience preferred; completion of internal Correctional Specialist I certification after training; 35 WPM typing; strong communication, confidentiality, troubleshooting, and computer skills.
Lincoln InternationalNew York Stock Exchange: LCLN: Public investment bank advising private equity firms, public corporations, and privately owned companies on private capital markets.
4+ YOEBachelor's degree,4–6 years business/systems analysis experience,strong communication and organizational skills,ability to translate business needs into technical requirements and support UAT and change management.