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150 technical support manager jobs at 106 companies in Joliet, IL

1w
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Manager II, Technical Support Engineer
New York City or Chicago
$146k-$300k/yr HybridFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and creative ideas.
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solution, or partner engineering, AdTech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow, MCPs
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1w
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Manager II, Technical Support Engineer
New York City or Chicago or United States
$146k-$300k/yr HybridFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding and saving ideas.
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solutions, or partner engineering, Ad Tech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow
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3mo
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Technical Installation Support Manager Job (Gilberts, IL, US, 60136)
Gilberts, Illinois, United States
$92k-$137k/yr OnsiteFull Time
Armstrong World Industries
Armstrong World IndustriesNYSE: AWI: Designs and manufactures interior ceiling and wall systems.
5+ YOEFive years' progressive experience in commercial construction or architectural products with hands-on installation support and field problem resolution; associate degree or technical certification preferred; high school diploma required; strong communication, organizational, and training skills; travel 25-50%.
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1w
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
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1d
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Manager, Tech Support
Vernon Hills, Illinois, United States
$85k-$95k/yr OnsiteFull Time
Automotive Keys Group
Automotive Keys Group: Remanufactures and distributes replacement automotive keys and keyless remotes.
10+ YOERequires 10+ years in technical support or customer-service call centers, call-center management, leadership, communication, analytical problem-solving, and proficiency with MS Office and MS Excel.
Microsoft Office, Microsoft Excel, RingCentral, NetSuite
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1w
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National Technical Support
Chicago, Illinois, United States
$90k-$95k/yr RemoteFull Time
Brainlab
Brainlab: Develops software-driven medical technology for minimally invasive surgery.
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
oscilloscope, multimeter, computer networks
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Supervisor, Technical Support
Columbia or Sandwich
OnsiteFull Time
Pure Fishing
Pure Fishing: Global manufacturer and distributor of fishing tackle and gear.
5+ YOERequires 5+ years of IT support experience, team leadership, multi-location support, client hardware knowledge, enterprise platform expertise, troubleshooting, communication, and customer service skills.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entra ID, Active Directory
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1w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
HSG Laser
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
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IT Technical Support Specialist, Senior
Chicago or McCook
$73k-$88k/yr OnsiteFull Time
Lawson Products
Lawson ProductsNASDAQ: DSGR: Distributes industrial maintenance and repair supplies to commercial customers.
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
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2w
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Senior Technical Support Engineer
United States or Chicago or New York
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
REST APIs, SDKs, websockets, webhooks, SQL, Python, Javascript/Typescript, Golang, LLM APIs, Docker, Kubernetes, AWS, GCP, FIX
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1mo
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Senior Technical Support Specialist
Chicago, Illinois, United States
$65k-$97k/yr OnsiteFull Time
Northwestern University
Northwestern University: Private research university providing higher education and academic research.
3+ YOE3+ years IT experience with consulting/project management/training/support; ability to troubleshoot desktop/laptop hardware and software, mentor staff, create project plans, and work with compliance standards.
Adobe Creative Cloud Suite, Box, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint
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1w
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Technical Account Manager
Spartanburg or Irving or Long Island or Oak Brook or Shreveport or Cranberry Township
$85k-$120k/yr HybridFull Time
RedSail Technologies
RedSail Technologies: Integrated pharmacy management software and health technology solutions.
5+ YOERequires 5+ years in enterprise account management, technical account management, customer operations, technical support, or customer success; complex technical troubleshooting, project coordination, and executive communication skills.
Microsoft Teams, NCPDP, BIN/PCN, HIPAA
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1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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6d
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Technical Account Manager
Boston or Chicago or Redwood City or Europe or Asia
$97k-$120k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
5+ YOERequires 5+ years in technical support or account management, SQL, open APIs, MDM solutions, API scripting, AI or machine learning, SAML and OAuth, troubleshooting, and project management experience.
SQL, SAML, OAuth, API, MDM, Box
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3d
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Executive Technical Support, IT Service Desk
Chicago, Illinois, United States
$88k-$108k/yr OnsiteFull Time
Invenergy
Invenergy: Develops, builds, and operates large-scale sustainable energy infrastructure projects.
4+ YOERequires 4+ years of IT support experience, 2+ years supporting executives preferred, IT-related bachelor's degree or equivalent experience, Microsoft 365, Windows, macOS, and mobile device management expertise.
Microsoft Intune, Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android
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2mo
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Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yr OnsiteFull Time
Broadcom
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
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1w
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Technical Solutions Manager
Chicago, Illinois, United States
$110k-$130k/yr HybridFull Time
Outform
Outform: Designs and manufactures interactive retail displays and brand experiences.
5+ YOE2+ MgmtBachelor's degree preferred or equivalent experience; 5+ years supporting deployed technology; 2+ years managing technical teams; hands-on hardware, software, network, AV, incident, and service-level experience.
Salesforce Service Cloud, Salesforce, ServiceNow, Zendesk, TCP/IP, Wi-Fi, HDMI, DisplayPort
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2d
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Principal Technical Account Manager
New York or Chicago or Sunnyvale or San Francisco
$117k-$190k/yr HybridFull Time
LinkedInNASDAQ: MSFT: Professional social network for career development and job recruitment.
6+ YOERequires 6+ years in technical account management, solutions engineering, technical project management, or similar roles; 2+ years with enterprise integrations and customer support; SaaS/cloud and agentic solutions experience.
APIs, SSO, SaaS, AI
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18h
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Sr Technical Support Engineer
Chicago, Illinois, United States
$90k-$95k/yr OnsiteFull Time
HERE Technologies
HERE Technologies: Provides high-precision mapping and location data for global enterprises.
5+ YOERequires 5+ years with mobile applications and cloud services, including 2+ customer-facing years; expertise debugging SDK issues across Android, iOS, and Flutter; project management and analytical skills.
RESTful APIs, SDKs, Java, Android, iOS, Flutter, C/C++, Kotlin, Swift, Android Automotive OS, AOSP, Electronic Medical Records (EMR), GPS
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18h
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Sr Technical Support Engineer
Chicago, Illinois, United States
$90k-$95k/yr OnsiteFull Time
HERE Technologies
HERE Technologies: Provides global mapping and location intelligence platform services.
5+ YOERequires 5+ years with mobile applications and cloud services, including 2+ years customer-facing; expert Android, iOS, Flutter, C/C++, SDK debugging, analytical problem-solving, and project management skills.
RESTful APIs, SDKs, Java, Android, iOS, Flutter, C, C++, Kotlin, Swift, Android Automotive OS, AOSP, GPS
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