73 technical support manager jobs at 54 companies in Kannapolis, NC
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Repair (RMA) & Technical Support Manager
Charlotte, North Carolina, United States
OnsiteFull Time
4+ YOEBachelor's or equivalent experience; 4+ years technical support/service/repair experience; experience managing technical support and RMA operations; hardware troubleshooting; KPI development; team leadership and strong communication.
1mo
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Technical Support Project Manager 3
Charlotte, North Carolina, United States
HybridFull Time
4+ YOEBachelor's in CS/CE or equivalent with 4 years supporting production applications, DevOps/sysadmin or app dev experience, complex SQL and debugging skills, POS/FinTech experience, and familiarity with reporting tools like Telerik or Crystal Reports.
SQL, Telerik, Crystal Reports
2w
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Technical Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Associate degree in IT-related field, experience supporting Windows server and networking, help-desk familiarity, remote access and workstation provisioning, strong communication and time-management skills.
EasyVista, Samange, Windows Server, Autodesk AutoCAD, Civil 3D, Bentley, Bluebeam, ETAP, EMTP, PowerShell, Microsoft 365, SharePoint, Azure Active Directory, Teams
1d
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
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Technical Support/Maintenance Supervisor
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOESupervisory technical-support role requiring advanced degree +3 yrs or bachelor's +5 yrs in a technical field, leadership experience, CRM and Office proficiency, strong problem-solving, and English fluency.
CRM systems, Microsoft Office, remote support applications
1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
2d
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Technical Field Sales Manager
Charlotte or Raleigh or Greenville or Atlanta or North Carolina or South Carolina or Georgia
FieldFull Time
3+ YOETechnical background and at least 3 years of sales or sales support experience in plastic injection molding, with customer relationship, presentation, forecasting, negotiation, and technical communication skills.
hot runner systems, temperature controllers, auxiliary injection units
2w
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General Manager Product Support
Lincolnton, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years in service operations or warranty management, leadership experience preferred, strong communication, technical troubleshooting, and analytical skills; proficiency with service management systems and Microsoft Office.
TCN, Microsoft Excel, Microsoft Word
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Regional Manager, Technical Solution Design(TSD) - East Region
United States or Orlando or Washington or New York or Boston or Philadelphia or Charlotte or Atlanta
$113k-$227k/yr FieldFull Time
7+ YOEBachelor's degree required; 7+ years in technical product sales, clinical lab systems, informatics, automation, or data analysis; strong leadership and people management; develop technical solutions and customer relationships; ability to support heavy travel.
3w
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Application Support Engineer
Charlotte, North Carolina, United States
$75k-$110k/yr OnsiteFull Time
Understand power systems and 3-phase power, create/modify technical drawings and one-line diagrams, support sales/project teams, communicate effectively and manage schedules.
Salesforce
3d
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Senior Customer Support Specialist
Charlotte or Knoxville
RemoteFull Time
2+ YOE2+ years technical software/SaaS support experience, strong troubleshooting, escalation management, communication, and cross-team collaboration skills.
Protractor, Salesforce, Zendesk, HappyFox, SQL, APIs
3d
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
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Seasonal, Operations Technical Specialist (Part Time)
Albemarle, North Carolina, United States
FieldMultiple Commitments Available
Field-based role supporting seasonal office setup, basic hardware/technology troubleshooting, light maintenance, inventory management, and delivery; must lift 55 lbs, have reliable transportation, and basic technical knowledge.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2w
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Unit Controls Technical Lead
Clarksville or Davidson or La Crosse
$90k-$125k/yr HybridFull Time
5+ YOEBS/MS in engineering, 5+ years project management supporting engineering product development, embedded or enterprise software experience, HVAC and DFSS knowledge, requirements management experience, strong leadership and communication skills.
BrainBox AI, Nuvolo, HMI
3d
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Senior Customer Support Specialist
Charlotte, North Carolina, United States
RemoteFull Time
2+ YOE2+ years technical SaaS or customer-facing support, strong troubleshooting and analytical skills, escalation management, excellent written and verbal communication, cross-team collaboration.
Salesforce, Zendesk, HappyFox, SQL, APIs
1w
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End User Support Technician
Charlotte, North Carolina, United States
$60k/yr HybridFull Time
3+ YOE3+ years MSP or client-facing technical support experience with Windows, networking, Microsoft 365, RMM, and scripting (PowerShell/Python). Strong troubleshooting, customer communication, and endpoint management skills required.
PowerShell, Python, Microsoft 365, Cisco Meraki, Meraki Dashboard, Connectwise RMM, Pia Agent, Remote Desktop Services, Citrix, Exchange Online, Teams, OneDrive, SharePoint, Windows Server
3d
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Manager, Product Management
Charlotte, North Carolina, United States
$96k-$192k/yr HybridFull Time
5+ YOEBachelor's in Mechanical/Electrical/Chemical Engineering,5+ years commercial HVAC design or sales support,3+ years technical HVAC product knowledge,EMR not stated,proficiency with relevant software,excellent communication and problem-solving.
2mo
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Head of Technical Application Americas (MOUNT HOLLY, NORTH CAROLINA, US)
Mount Holly, North Carolina, United States
OnsiteFull Time
8+ YOE6+ MgmtLead regional technical innovation, development, and support; manage team; require BS in science, 8+ years R&D/Innovation, English and Spanish.
Chemistry, Lab equipment, Data sheets
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Huntersville, North Carolina, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setups, hardware installation/troubleshooting, routine maintenance, inventory management, lifting up to 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Kings Mountain, North Carolina, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setup, basic hardware installation/troubleshooting, light building maintenance, inventory management, and delivery; requires reliable transportation and ability to lift ~55 lbs.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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