71 technical support manager jobs at 47 companies in Knightdale, NC
1mo
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
TCP/IP, OSI, SSL, ARP, DHCP, DNS, IIS, BIND, Apache, AD, WINS, Samba, SSH, Procmon, Regex, Oracle, Microsoft SQL, Microsoft Teams, Salesforce, Jira, Bash, Python
2w
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
1w
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Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
3d
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IT Technical Support Analyst
Raleigh, North Carolina, United States
$65k-$80k/yr HybridFull Time
3+ YOERequires 3–5 years of Windows desktop support, Microsoft 365, IT service management, endpoint deployment, device management, and user account administration experience; bachelor's degree preferred.
Microsoft 365, Windows, Halo ITSM, Microsoft Intune, Apple iPhones, CompTIA A+, Network+, ITIL Foundation, Microsoft 365 Fundamentals, Azure Fundamentals, Microsoft Endpoint Administrator Associate
3d
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Manager, Worldwide Support
San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
15+ YOE5+ MgmtRequires 15+ years in technical support, 5+ years managing people, a bachelor's-level technical education or equivalent, leadership, virtualization, storage, networking, project management, and process improvement experience.
VMware
3w
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Technical Delivery Manager (State & Local Government)
Raleigh, North Carolina, United States
$125k-$250k/yr OnsiteFull Time
5+ YOE1+ Mgmt5+ years agile delivery experience, proven State & Local Government contract support, financial management of books of business, team leadership, BS/BA in related field, strong communication and stakeholder management.
Appian
3d
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Manager, Premium Support
New York City or Raleigh or New York or North Carolina
$128k-$160k/yr RemoteFull Time
Technical support leadership experience, enterprise SaaS team management, coaching and mentoring skills, CRM knowledge, complex technical communication, AI tool proficiency, and a bachelor's degree or equivalent experience.
Claude, Gemini, ChatGPT, Microsoft Copilot
1w
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Technical Product Owner
Durham, North Carolina, United States
HybridFull Time
5+ YOERequires a bachelor's degree or equivalent experience, 5+ years as a Business Analyst supporting IT product or project teams, 3+ years with SDLC and Agile, and 3+ years using Jira or Azure DevOps.
Jira, Azure DevOps, Team Foundation Server (TFS), Scrum, Kanban, Software Development Life Cycle (SDLC), AI-DLC
2mo
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Data Center Power and Cooling Support Manager
Morrisville, North Carolina, United States
$150k-$195k/yr HybridFull Time
5+ YOE5+ years in IT/HPC support; experience leading technical support teams; global cross-region infrastructure experience.
HPC infrastructure tools, ITIL, NVIDIA GPUs, AMD CPUs, Intel CPUs, Liquid cooling systems, IT service management tools
1mo
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Provider Support Assistant - Pediatrics Critical Care (Durham, NC, US, 27710)
Durham, North Carolina, United States
OnsiteFull Time
1+ YOEHigh school diploma and 1+ year clerical/office experience required; strong organizational, scheduling, and technical skills to support physicians and manage administrative tasks across multiple systems.
Qgenda, Buy at Duke, P-Card
1w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
1w
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Senior Sales Support Consultant
Peoria or Nashville or Cary or Irving or Dallas
$128k-$193k/yr OnsiteFull Time
Industry knowledge, customer focus, critical thinking, relationship management, business development, value selling, and progressive sales, aftermarket, technical support, or project management experience. Bachelor's degree or equivalent preferred.
4d
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Product Manager - Active IQ
Morrisville or San Jose
OnsiteFull Time
9+ YOERequires 9–12 years relevant experience, including 8+ years in product management, technical support organization experience, workflow automation expertise, analytical skills, and Jira, Confluence, agile, and backlog management experience.
AutoSupport, Jira, Confluence
1w
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Construction Manager (Contracting Officer Representative)
Anchorage or Birmingham or Tucson or Los Angeles or San Francisco or Lakewood or Washington or Fort Lauderdale or Orlando or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Raleigh or Manchester or New York City or Erie or Philadelphia or El Paso or Fort Worth or Salt Lake City or Burlington or Spokane or Tacoma or Milwaukee
$90k-$145k/yr FieldFull Time
1+ YOERequires one year of specialized experience equivalent to GS-11 in construction or leasing management, technical oversight, contract administration, document review, procurement support, technical analysis, and project recommendations.
USAJOBS, e-Verify
1w
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Senior Knowledge Program Manager
Santa Clara or Raleigh or Lehi
$107k-$230k/yr OnsiteFull Time
8+ YOERequires 8+ years in technical or customer support and knowledge management, KCS v6 certification, enterprise KCS leadership, stakeholder management, negotiation, and executive presentation skills.
KCS, KCS v6, PMP
4d
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Deviation Investigation Support
Raleigh or United States
HybridContract
Quality control laboratory background, root cause investigation and CAPA creation experience, LabVantage experience, strong communication, technical writing, and time management skills.
Veeva QMS, MODA, SmartLab, LabVantage
3w
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Information Services Support and Operations Analyst
Cary, North Carolina, United States
OnsiteFull Time
1+ YOEManage and improve technology support operations and asset lifecycle; provide technical support, inventory management, documentation, and vendor coordination; Bachelor's in IT/CS preferred; 1+ year related experience preferred.
Microsoft 365
3w
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Support montage LEAP-1B chez GE F/H
Durham, North Carolina, United States
OnsiteContract
Provide technical assembly support for LEAP-1B modules, manage stock and work orders, document assembly issues, coordinate with GE and quality teams; strong client support, analysis, adaptability, and availability required.
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Raleigh, North Carolina, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation/troubleshooting, inventory management, and delivery; ability to lift 55+ lbs and reliable transportation required.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Durham, North Carolina, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setup, basic maintenance, PC hardware installation/troubleshooting, inventory management; ability to lift ~55 lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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