119 technical support manager jobs at 84 companies in Lawrenceville, GA
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
Barracuda: Sells cybersecurity software for email, network, and data protection.
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Global-eNasdaq: GLBE: Platform enabling global direct-to-consumer e-commerce for brands.
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
TASI Measurement: Manufacturer of precision industrial flow measurement and control instruments.
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
6+ YOETier‑3 product support experience, 6+ years in application/product support, bachelor’s in computer science or equivalent, expertise with Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS, strong incident management and ITIL knowledge.
Technical College System of Georgia: Provides technical education and workforce development across Georgia.
3+ YOEAssociate's degree and three years of related experience required; experience may substitute for the degree year-for-year. Requires IT support, hardware, software, networking, troubleshooting, communication, and training skills.
IQVIANYSE: IQV: Provides clinical research and healthcare data analytics services.
6+ YOEBachelor's or equivalent,6+ years Tier-3 application/product support experience; expertise in Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS; ITIL and incident management experience.
Acuity Inc.NYSE: AYI: Provides lighting systems and building automation technologies.
6+ YOEBachelor's degree or equivalent experience, 6–8 years in customer service, support, or sales, strong technical and process expertise, data interpretation, problem-solving, communication, and business acumen.
Microsoft Power BI, Agile Applications, RFA tool, Quoting Tool, Project Container, Item Explorer, Windchill, ADC, acuitybrands.com, Salesforce
Richmond or Washington or Atlanta or United States
OnsiteFull Time
iboss: Provides cloud-delivered network security and threat protection services.
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
University degree in computer science or related field; experience in application support or software implementation; experience with web applications, RDBMS and Unix; strong troubleshooting, SQL, JSON/XML, and communication skills; English required.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, HTML, CSS, JavaScript, Microsoft Office
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
University degree in Computer Science or related, experience in application support or software implementation, familiarity with Unix (AIX, Solaris), RDBMS (Oracle, Microsoft SQL Server), SQL, JSON/XML/CSV, MQSeries, scripting, and Microsoft Office; strong communication and problem-solving skills.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, Microsoft Office, HTML, CSS, JavaScript
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
10+ YOEBachelor's degree (or equivalent) with 10+ years' relevant experience; product development and customer-facing experience; BMS experience preferred; Salesforce.com and SharePoint experience; knowledge management and call center leadership; strong communication and continuous improvement mindset.
Fulfillment IQ: Offers supply chain consulting and logistics technology solutions.
Hands-on Manhattan Active Transportation Management configuration and support experience, TMS integration design, REST APIs, JSON, troubleshooting, production support, analytical skills, and technical communication.
Manhattan Active Transportation Management, REST APIs, JSON, SQL, CI/CD
H&R Block: A tax services focused on helping clients and supporting associates with training and benefits.
Provide hands-on operational, technical, and logistical support for seasonal tax office openings, maintenance, hardware setup, inventory management, and basic troubleshooting.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Senior Technical Product Engineer, TPF Production Support
Atlanta, Georgia, United States
OnsiteFull Time
Delta Air LinesNYSE: DAL: Global airline providing passenger and cargo air transportation services.
Expertise with TPF/mainframe platforms, technical product ownership, scrum leadership, solution architecture, production triage, performance and reliability analysis, UI feasibility and accessibility, and R&D for customer-facing features.