119 technical support manager jobs at 84 companies in Lawrenceville, GA

2mo
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
Barracuda
Barracuda: Sells cybersecurity software for email, network, and data protection.
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
2w
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Manager, Technical Support Engineering
Indianapolis or Atlanta or Seattle
$123k-$186k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Salesforce, Agentforce
2w
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
Global-e
Global-eNasdaq: GLBE: Platform enabling global direct-to-consumer e-commerce for brands.
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
2mo
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Customer Experience and Technical Support Manager
Norcross, Georgia, United States
$100k-$145k/yr OnsiteFull Time
TASI Measurement
TASI Measurement: Manufacturer of precision industrial flow measurement and control instruments.
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
1w
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Sr Technical Support Analyst
Norcross or Omaha
HybridFull Time
ACI Worldwide
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
2mo
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
WitnessAI
WitnessAI: Security and governance platform for enterprise AI interactions.
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
1mo
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Product Support Technical Advisor II
Marietta, Georgia, United States
$57k-$143k/yr OnsiteFull Time
IQVIA
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
6+ YOETier‑3 product support experience, 6+ years in application/product support, bachelor’s in computer science or equivalent, expertise with Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS, strong incident management and ITIL knowledge.
Windows, SQL, Oracle, IIS, .NET, Unix, Linux, Azure, AWS, iPad
5d
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Full-Time Technical Support Specialist
Atlanta, Georgia, United States
$54k/yr OnsiteFull Time
Technical College System of Georgia
Technical College System of Georgia: Provides technical education and workforce development across Georgia.
3+ YOEAssociate's degree and three years of related experience required; experience may substitute for the degree year-for-year. Requires IT support, hardware, software, networking, troubleshooting, communication, and training skills.
Microsoft operating systems, helpdesk, computer networks, network infrastructure, fiber cabling, copper cabling
1mo
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Product Support Technical Advisor II
Marietta, Georgia, United States
$57k-$143k/yr HybridFull Time
IQVIA
IQVIANYSE: IQV: Provides clinical research and healthcare data analytics services.
6+ YOEBachelor's or equivalent,6+ years Tier-3 application/product support experience; expertise in Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS; ITIL and incident management experience.
Windows, SQL, Oracle, IIS, .NET, Unix, Linux, Azure, AWS
1w
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Technical Sales Manager
Conyers or Atlanta
$83k-$110k/yr HybridFull Time
Acuity Inc.
Acuity Inc.NYSE: AYI: Provides lighting systems and building automation technologies.
6+ YOEBachelor's degree or equivalent experience, 6–8 years in customer service, support, or sales, strong technical and process expertise, data interpretation, problem-solving, communication, and business acumen.
Microsoft Power BI, Agile Applications, RFA tool, Quoting Tool, Project Container, Item Explorer, Windchill, ADC, acuitybrands.com, Salesforce
2mo
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Bilingual Technical Support Specialist (Part-Time)
Marietta, Georgia, United States
OnsiteAll Commitments Available
Turf Tank
Turf Tank: Autonomous robots for painting lines on sports fields.
Provide frontline customer support; troubleshoot hardware/software; manage tickets; communicate clearly; learn hardware/software concepts.
Google, Microsoft, Software, Automation, Mechatronics
2mo
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
iboss
iboss: Provides cloud-delivered network security and threat protection services.
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
1mo
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Technical Account Manager
New York City or Alpharetta
$78k-$130k/yr OnsiteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
University degree in computer science or related field; experience in application support or software implementation; experience with web applications, RDBMS and Unix; strong troubleshooting, SQL, JSON/XML, and communication skills; English required.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, HTML, CSS, JavaScript, Microsoft Office
1mo
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Technical Account Manager
New York or Alpharetta
$78k-$130k/yr OnsiteFull Time
LexisNexis Risk Solutions
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
University degree in Computer Science or related, experience in application support or software implementation, familiarity with Unix (AIX, Solaris), RDBMS (Oracle, Microsoft SQL Server), SQL, JSON/XML/CSV, MQSeries, scripting, and Microsoft Office; strong communication and problem-solving skills.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, Microsoft Office, HTML, CSS, JavaScript
4d
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$163k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
Google Cloud
2w
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Director of Product Technical Services, Americas
Atlanta, Georgia, United States
OnsiteFull Time
Honeywell
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
10+ YOEBachelor's degree (or equivalent) with 10+ years' relevant experience; product development and customer-facing experience; BMS experience preferred; Salesforce.com and SharePoint experience; knowledge management and call center leadership; strong communication and continuous improvement mindset.
Salesforce.com, SharePoint, Honeywell Forge, X-Matrix, A3 Thinking, RAIL Management
4d
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Technical MATM Consultant
Atlanta, Georgia, United States
$80-$85/hr RemoteContract
Fulfillment IQ
Fulfillment IQ: Offers supply chain consulting and logistics technology solutions.
Hands-on Manhattan Active Transportation Management configuration and support experience, TMS integration design, REST APIs, JSON, troubleshooting, production support, analytical skills, and technical communication.
Manhattan Active Transportation Management, REST APIs, JSON, SQL, CI/CD
2mo
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Technical Customer Advisor
Atlanta, Georgia, United States
OnsiteFull Time
Veolia
VeoliaEuronext Paris: VIE: Provides water, waste, and energy management services globally.
1+ YOEBachelor's degree in business/technical field, 1+ years technical customer support experience preferred in hazardous waste/materials; basic technical/system skills, strong judgment, organization, time/stress management, and customer communication.
RPM
1mo
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Operations Technical Specialist - Seasonal
Riverdale, Georgia, United States
FieldFull Time, Seasonal
H&R Block: A tax services focused on helping clients and supporting associates with training and benefits.
Provide hands-on operational, technical, and logistical support for seasonal tax office openings, maintenance, hardware setup, inventory management, and basic troubleshooting.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Senior Technical Product Engineer, TPF Production Support
Atlanta, Georgia, United States
OnsiteFull Time
Delta Air Lines
Delta Air LinesNYSE: DAL: Global airline providing passenger and cargo air transportation services.
Expertise with TPF/mainframe platforms, technical product ownership, scrum leadership, solution architecture, production triage, performance and reliability analysis, UI feasibility and accessibility, and R&D for customer-facing features.
TPF, Mainframe, delta.com