35 technical support manager jobs at 24 companies in Ledyard, CT
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
LegrandEuronext Paris: LR: Global specialist in electrical and digital building infrastructures.
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
8+ YOEProven leadership of executive-support/site operations teams delivering 24/7 white-glove IT support; strong vendor and stakeholder management; ITIL, ITAM, Windows 11, VDI, Microsoft 365 proficiency; bachelor’s degree or 8+ years IT leadership experience.
Windows 11, Virtual Desktop Infrastructure, Microsoft 365, IT Asset Management (ITAM)
Eppendorf: Develops and sells instruments, consumables, and services for laboratories.
3+ YOEBachelor's degree in science, engineering, or related field with 3–5 years of technical product support experience. Requires complex-system troubleshooting, technical training, project management, quality compliance, and willingness to travel internationally.
Eppendorf: Manufacturer of laboratory instruments and life science consumables.
3+ YOEBachelor’s degree in science, engineering, or related field and approximately 3–5 years of technical product support experience. Requires complex-system troubleshooting, training, project management, quality, and communication expertise.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
5+ YOERequires 5+ years of fire alarm technical support experience, extensive people management experience, technical proficiency, CRM and ticketing systems experience, and networking, software, or hardware knowledge.
LATICRETE International: Manufactures installation systems for tile, stone, and masonry.
7+ YOESupervisory technical support role in construction products requiring 7+ years industry experience, 3+ years technical support, associate degree or equivalent, Microsoft Office and ERP/CRM proficiency, ability to lift 50 lbs, and 25% travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ERP, CRM, Oracle EnterpriseOne, CRM OnDemand
McLaughlin Research Corporation: Engineering and technical services for defense agencies.
3+ YOEBachelor's in business or technical field, 3-5 years project management support experience, strong Microsoft Office skills, excellent communication, multitasking, meeting coordination, and documentation abilities.
Hartford or Indianapolis or Raleigh or Richardson or Tempe
OnsiteFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Requires a bachelor's degree or equivalent experience, Workday Financial Management and technical expertise, implementation and support experience, integration and reporting skills, SDLC knowledge, and strong communication skills.
Principal F135 Customer Support Engineer, Technical Data (Onsite)
East Hartford, Connecticut, United States
$87k-$165k/yrOnsiteFull Time
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
3+ YOEU.S. citizenship required. Bachelor's degree in related field; 5+ years experience (or 3+ with advanced degree). Knowledge of limits development, configuration management, technical data, and MS Office. 10% travel.
Teknor Apex: Manufactures custom plastic compounds and chemicals for various industries.
2+ YOERequires 2–3 years of service desk, desktop support, or related technical support experience; troubleshooting, customer service, documentation, and endpoint management skills. Associate degree preferred.
Microsoft Windows, Microsoft 365, Microsoft Intune, PDQ Deploy, Active Directory, Microsoft Entra ID, VPN, multi-factor authentication (MFA), Microsoft
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation and troubleshooting, inventory management, and delivery of supplies; requires ability to lift 55+ lbs, reliable transportation, and basic technical knowledge.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yrRemoteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
Tsunami Tsolutions: Provides specialized technology and engineering solutions for the aerospace industry.
2+ YOEBachelor's in a technical field, 2+ years in aerospace/supply chain/configuration management or maintenance, familiarity with IT service management, SQL and data analytics, strong communication, and willingness to pass background/drug checks.
Information Technology Service Management, Artificial Intelligence (AI), SQL
H&R Block: A tax preparation providing seasonal tax office services and operational support.
Field-based seasonal role supporting office setup, basic building maintenance, PC hardware setup/troubleshooting, inventory management, lifting up to 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax preparation providing seasonal tax office services and operational support.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation/troubleshooting, inventory management, ability to lift 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
POWERED SUPPORT SYSTEMS MECHANIC (SMALL SHOP CHIEF)(Title 32)
Windsor Locks, Connecticut, United States
$42-$49/hrOnsiteFull Time
National Guard: National military reserve providing defense and emergency response.
1.5+ YOERequires 18 months of specialized powered support systems maintenance experience, mechanical, electrical, and hydraulic knowledge, troubleshooting skills, technical schematic interpretation, Secret clearance, and National Guard membership.
technical manuals, hand tools, power tools, precision measuring equipment, diagnostic equipment, test equipment, electrical schematics
The Pennant GroupNASDAQ: PNTG: Provides home health, hospice, and senior living services across America.
7+ YOE3+ MgmtBachelor's degree or equivalent experience; 7+ years in IT operations or support leadership; 3+ years managing support operations or technical teams; ITSM, metrics, governance, improvement, and communication skills.
Yale School of Art: Nonprofit Yale graduate art school teaching MFA students and undergraduates graphic design, painting, photography, and sculpture.
6+ YOERequires related AV experience, customer service, communication, troubleshooting, and technical support skills. Qualification pathways include high school education with six years' experience, an associate degree with four years, or a related bachelor's degree.
digital projectors, plasma screens, computers, public address systems, audio recorders, audio mixers, amplifiers, DVD/VHS players, document cameras, 16mm film projectors, slide projectors, microphones, projection screens, control systems, video switchers
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Pleasanton or Portland or Raleigh or Redmond or Sacramento or Salt Lake City or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
7+ YOERequires 7+ years SAP functional and technical experience, 4+ years supporting Life Sciences clients, two SAP S/4 implementations, delivery team management, consulting experience, and a bachelor's degree or equivalent.