165 technical support manager jobs at 107 companies in Loganville, GA
3mo
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
4w
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
2mo
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Customer Experience and Technical Support Manager
Norcross, Georgia, United States
$100k-$145k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
3w
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Sr Technical Support Analyst
Norcross or Omaha
HybridFull Time
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
2mo
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
4d
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Technical Support Engineer
São Paulo or Singapore or Barcelona or Beijing or Dubai or London or Manila or Nairobi or Paris or Riyadh or Atlanta or San Francisco or Shanghai or United States or Singapore or Spain or China or United Arab Emirates or United Kingdom or Philippines or Kenya or France or Saudi Arabia or Brazil
OnsiteFull Time
Experience with SQL, code comprehension, APIs, SFTP, Jira, troubleshooting complex technical issues, monitoring, automation, financial settlements, and reconciliation; strong communication and organizational skills.
SQL, API, SFTP, Jira, Zendesk
1w
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Technical Program Manager I
Atlanta or Boston or Scottsdale or Seattle or Sterling
$92k-$148k/yr HybridFull Time
Experience supporting complex enterprise organizations, business analysis, requirements gathering, technical collaboration, cross-functional delivery, customer communication, and analytical problem-solving.
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
1mo
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Product Support Technical Advisor II
Marietta, Georgia, United States
$57k-$143k/yr OnsiteFull Time
6+ YOETier‑3 product support experience, 6+ years in application/product support, bachelor’s in computer science or equivalent, expertise with Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS, strong incident management and ITIL knowledge.
Windows, SQL, Oracle, IIS, .NET, Unix, Linux, Azure, AWS, iPad
2w
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Full-Time Technical Support Specialist
Atlanta, Georgia, United States
$54k/yr OnsiteFull Time
3+ YOEAssociate's degree and three years of related experience required; experience may substitute for the degree year-for-year. Requires IT support, hardware, software, networking, troubleshooting, communication, and training skills.
Microsoft operating systems, helpdesk, computer networks, network infrastructure, fiber cabling, copper cabling
1w
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Technical Account Manager (Atlanta,GA)
Atlanta, Georgia, United States
$118k-$178k/yr HybridFull Time
4+ YOERequires a technical degree or equivalent experience, 4+ years supporting or managing complex B2B SaaS solutions, enterprise account experience, project management, technical acumen, and strong communication skills.
HCM, Payroll, Financials, SaaS
3w
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Technical Sales Manager
Conyers or Atlanta
$83k-$110k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience, 6–8 years in customer service, support, or sales, strong technical and process expertise, data interpretation, problem-solving, communication, and business acumen.
Microsoft Power BI, Agile Applications, RFA tool, Quoting Tool, Project Container, Item Explorer, Windchill, ADC, acuitybrands.com, Salesforce
3mo
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Bilingual Technical Support Specialist (Part-Time)
Marietta, Georgia, United States
OnsiteAll Commitments Available
Provide frontline customer support; troubleshoot hardware/software; manage tickets; communicate clearly; learn hardware/software concepts.
Google, Microsoft, Software, Automation, Mechatronics
1d
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Technical Account Manager, AWS Enterprise Support, Strategic Industries
San Francisco or Sunnyvale or Seattle or Arlington or Atlanta or New York or Herndon or Dallas
$131k-$204k/yr OnsiteFull Time
3+ YOEBachelor's degree and 3+ years of technical engineering experience, including troubleshooting distributed systems across at least three technical domains; customer-facing technical leadership preferred.
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN
2mo
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
4d
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Manager, Product Support
Atlanta, Georgia, United States
OnsiteFull Time
8+ YOE2+ MgmtRequires 8+ years in software or technical support, 2+ years managing teams of 10+ direct reports, advanced SQL, on-call availability, and a bachelor's degree in business administration or related field.
SQL, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
2mo
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Technical Account Manager
New York City or Alpharetta
$78k-$130k/yr OnsiteFull Time
University degree in computer science or related field; experience in application support or software implementation; experience with web applications, RDBMS and Unix; strong troubleshooting, SQL, JSON/XML, and communication skills; English required.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, HTML, CSS, JavaScript, Microsoft Office
2mo
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Technical Account Manager
New York or Alpharetta
$78k-$130k/yr OnsiteFull Time
University degree in Computer Science or related, experience in application support or software implementation, familiarity with Unix (AIX, Solaris), RDBMS (Oracle, Microsoft SQL Server), SQL, JSON/XML/CSV, MQSeries, scripting, and Microsoft Office; strong communication and problem-solving skills.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, Microsoft Office, HTML, CSS, JavaScript
2w
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$163k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
Google Cloud
2w
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Technical MATM Consultant
Atlanta, Georgia, United States
$80-$85/hr RemoteContract
Hands-on Manhattan Active Transportation Management configuration and support experience, TMS integration design, REST APIs, JSON, troubleshooting, production support, analytical skills, and technical communication.
Manhattan Active Transportation Management, REST APIs, JSON, SQL, CI/CD
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