132 technical support manager jobs at 94 companies in Mendon, MA
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
3mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
1w
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Technical Program Manager I
Atlanta or Boston or Scottsdale or Seattle or Sterling
$92k-$148k/yr HybridFull Time
Experience supporting complex enterprise organizations, business analysis, requirements gathering, technical collaboration, cross-functional delivery, customer communication, and analytical problem-solving.
1w
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Technical Account Manager, Enterprise Support
Boston or Bellevue or Dallas
$131k-$178k/yr OnsiteFull Time
3+ YOERequires 3+ years of technical engineering experience, distributed-systems troubleshooting across three technology areas, DevOps knowledge, a bachelor's degree, and experience in software, networking, security, databases, or operations.
AWS, Amazon EC2, Amazon S3, Amazon DynamoDB, Amazon RDS, AWS Lambda, Amazon CloudFront, AWS IoT, Puppet, Docker, Kubernetes, Chef, Hadoop, Spark
1w
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Materials Management Technical Support, Senior Manager
Boston, Massachusetts, United States
$129k-$193k/yr OnsiteFull Time
6+ YOE3+ MgmtBS or MS in supply chain or related discipline; 6 years of site-based materials management experience in cell and gene therapy, biopharmaceutical, or pharmaceutical manufacturing; 3 years of leadership experience.
ERP, MRP, WMS, Kanban
3w
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Technical Product Manager, Optum Insight API Platform
Boston or United States
$73k-$130k/yr RemoteFull Time
3+ YOE3+ years product or technical product management experience, 2+ years working with APIs/platforms, bachelor\u0002s degree or equivalent, stakeholder engagement, requirements writing, and product delivery support.
AI, API, API management platforms, developer portals, API consoles, identity platforms, observability tools, cloud-based systems
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Senior Technical Program Manager, Core Algorithms
Boston, Massachusetts, United States
$150k-$215k/yr OnsiteFull Time
4+ YOE4+ years technical program management supporting AI/ML or algorithm teams; deep understanding of ML lifecycle, experience with AI tools/LLMs, agile/sprint planning, strong communication and cross-functional coordination.
LLMs
1mo
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Senior Technical Program Manager - Robotics
Charlestown, Massachusetts, United States
$155k-$200k/yr HybridFull Time
5+ YOE5+ years TPM experience supporting software engineering, strong technical background (prefer former software engineer), experience with Agile, coordinating cross-functional software/robotics/firmware/hardware programs, excellent communication and organizational skills.
Jira, Linear, Asana
2mo
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Technical Project Support Specialist - 4 days per week onsite
Quincy, Massachusetts, United States
$48-$55/hr HybridFull Time
Experience supporting technology projects in corporate settings; basic IT, compliance, and risk knowledge; strong communication, multitasking, and vendor coordination skills; familiarity with real estate operations a plus.
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
1mo
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AV Support Manager
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years post-secondary education or relevant work experience, supervisory experience, technical AV/multimedia expertise, project management skills, CTS certification.
6h
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Support Delivery Manager
United States or Cambridge
$105k-$190k/yr RemoteFull Time
8+ YOERequires 8 years of relevant experience, technical account management or customer success experience, data analysis, networking and cloud security knowledge, and strong customer communication skills.
DNS, HTTP, TCP/IP, LinkedIn Learning
1d
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Manager, Customer Support Engineering
San Francisco or Cambridge
OnsiteFull Time
6+ YOE2+ MgmtRequires 6+ years in customer-facing technical support or solutions engineering and 2+ years managing people, with experience in systems, reporting, logs, debuggers, firmware, Linux applications, and cloud services.
Linux
1mo
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Technical Product Specialist, Paint
Andover, Massachusetts, United States
$75k-$90k/yr OnsiteFull Time
5+ YOE5+ years coatings or construction materials experience; technical problem-solving, root-cause analysis, customer-facing support, training delivery, TDS/SDS interpretation, and Microsoft Office proficiency.
Microsoft Office
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Technical Account Manager 3 - East
Boston or New York City
$124k-$182k/yr HybridFull Time
Hands-on IT operations experience, cloud experience (AWS/Azure/GCP), scripting and CI/CD knowledge, containerization experience, prior TAM experience supporting mid-market/Enterprise customers, ability to travel up to ~30%.
AWS, Azure, GCP, Python, Javascript, Ruby, Perl, Go, PHP, Chef, Puppet, Jenkins, Gitlab, Docker, Kubernetes, Rancher, Datadog
2w
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Technical Setup Specialist
Boston or Quincy
$65k-$70k/yr HybridFull Time
2+ YOERequires 2+ years in technical onboarding, implementation, project management, or IT support; knowledge of software configuration, APIs, integrations, professional communication, and managing multiple projects.
Salesforce, HubSpot, APIs, The Hive
1mo
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PROJECT SUPPORT SPECIALIST-JD4
Newport, Rhode Island, United States
OnsiteFull Time
3+ YOEBachelor's in business or technical field, 3-5 years project management support experience, strong Microsoft Office skills, excellent communication, multitasking, meeting coordination, and documentation abilities.
Microsoft Office
8h
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Technical Services Specialist
Boston, Massachusetts, United States
$56k-$69k/yr HybridFull Time
Troubleshooting expertise with hardware and software systems, independent judgment, multitasking, strong phone and writing skills, ticket management, and customer-focused technical support.
Zendesk, Salesforce, Netsuite
1mo
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Group Product Manager, Member Coverage & Support Platform
Boston, Massachusetts, United States
$181k-$237k/yr RemoteFull Time
7+ YOE2+ Mgmt7+ years product management, 2+ years people management, experience with technical platforms, internal tools, APIs, strong analytical and communication skills.
1w
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Executive Support Senior Program Manager, Tech Advisor
Boston or San Francisco or Seattle or New York City or Washington or United States
$245k-$305k/yr HybridFull Time
10+ YOERequires hands-on physical security technology and program management experience, vendor lifecycle management, technical writing, judgment under ambiguity, and a relevant bachelor's degree or equivalent experience.
cameras, alarms, access control, sensor networks, home networks
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