2mo
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
2mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
4d
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Manager, Technical Support Engineering
Indianapolis or Atlanta or Seattle
$123k-$186k/yr HybridFull Time
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Salesforce, Agentforce
2d
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
1mo
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
3w
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Product Support Technical Advisor II
Marietta, Georgia, United States
$57k-$143k/yr OnsiteFull Time
6+ YOETier‑3 product support experience, 6+ years in application/product support, bachelor’s in computer science or equivalent, expertise with Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS, strong incident management and ITIL knowledge.
Windows, SQL, Oracle, IIS, .NET, Unix, Linux, Azure, AWS, iPad
2mo
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Bilingual Technical Support Specialist (Part-Time)
Marietta, Georgia, United States
OnsiteAll Commitments Available
Provide frontline customer support; troubleshoot hardware/software; manage tickets; communicate clearly; learn hardware/software concepts.
Google, Microsoft, Software, Automation, Mechatronics
1mo
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
1w
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Technical Product Support Analyst, Senior (Finance)
Atlanta or Dallas
RemoteFull Time
Experience supporting complex financial software, C++/C# and SQL knowledge, escalation management, customer communication and virtual troubleshooting; legal authorization to work in the U.S. required.
C++, C#, SQL, Infor FSM, Infor Landmark Pattern Language (LPL)
1mo
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Technical Account Manager
New York City or Alpharetta
$78k-$130k/yr OnsiteFull Time
University degree in computer science or related field; experience in application support or software implementation; experience with web applications, RDBMS and Unix; strong troubleshooting, SQL, JSON/XML, and communication skills; English required.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, HTML, CSS, JavaScript, Microsoft Office
1mo
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Technical Account Manager
New York or Alpharetta
$78k-$130k/yr OnsiteFull Time
University degree in Computer Science or related, experience in application support or software implementation, familiarity with Unix (AIX, Solaris), RDBMS (Oracle, Microsoft SQL Server), SQL, JSON/XML/CSV, MQSeries, scripting, and Microsoft Office; strong communication and problem-solving skills.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, Microsoft Office, HTML, CSS, JavaScript
4d
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Senior Manager - Production Support Services
Alpharetta, Georgia, United States
$75k-$166k/yr HybridFull Time
7+ YOETechnical leader with 7+ years software engineering experience, 3+ years production support experience; expertise in cloud platforms, Kubernetes, Java, Node.js, Python, observability and incident management.
AKS, Azure Service Bus, Azure Monitor, Azure DevOps, GKE, Cloud Pub/Sub, BigQuery, Cloud Operations Suite, PostgresSQL, Java, Node.js, Python, React, Kubernetes, Grafana, Splunk
2w
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Technical Account Manager, Google Cloud Consulting
New York or Atlanta or Austin or Cambridge or Los Angeles
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Google Cloud
6d
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Director of Product Technical Services, Americas
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOEBachelor's degree (or equivalent) with 10+ years' relevant experience; product development and customer-facing experience; BMS experience preferred; Salesforce.com and SharePoint experience; knowledge management and call center leadership; strong communication and continuous improvement mindset.
Salesforce.com, SharePoint, Honeywell Forge, X-Matrix, A3 Thinking, RAIL Management
1w
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JJT Technical Product Analyst
Athens or Cornelia
HybridFull Time
5+ YOEBachelor's degree,5+ years in IT product/ manufacturing systems supporting GxP,experience with SDLC and Agile,knowledge of manufacturing platforms,ability to build business cases and manage stakeholders.
Jira, MES, ERP, GenAI, AI, Industry 4.0
1mo
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Technical Customer Advisor
Atlanta, Georgia, United States
OnsiteFull Time
1+ YOEBachelor's degree in business/technical field, 1+ years technical customer support experience preferred in hazardous waste/materials; basic technical/system skills, strong judgment, organization, time/stress management, and customer communication.
RPM
1mo
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Regional Manager, Technical Solution Design(TSD) - East Region
United States or Orlando or Washington or New York or Boston or Philadelphia or Charlotte or Atlanta
$113k-$227k/yr FieldFull Time
7+ YOEBachelor's degree required; 7+ years in technical product sales, clinical lab systems, informatics, automation, or data analysis; strong leadership and people management; develop technical solutions and customer relationships; ability to support heavy travel.
2w
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Program Support Coord
Atlanta, Georgia, United States
$49k-$67k/yr OnsiteFull Time
3+ YOE3+ years related experience; technical diploma or associate degree (or equivalent); skills in office administration, event coordination, data analysis, calendar management, discretion with confidential information.
2w
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Operations Technical Specialist - Seasonal
Riverdale, Georgia, United States
FieldFull Time, Seasonal
H&R Block: A tax services focused on helping clients and supporting associates with training and benefits.
Provide hands-on operational, technical, and logistical support for seasonal tax office openings, maintenance, hardware setup, inventory management, and basic troubleshooting.
Microsoft Outlook, Microsoft Teams, Microsoft Office
3w
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Senior Technical Product Engineer, TPF Production Support
Atlanta, Georgia, United States
OnsiteFull Time
Expertise with TPF/mainframe platforms, technical product ownership, scrum leadership, solution architecture, production triage, performance and reliability analysis, UI feasibility and accessibility, and R&D for customer-facing features.
TPF, Mainframe, delta.com
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