71 technical support manager jobs at 51 companies in Mound, MN
1d
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Technical Support Manager
Heathrow or Roseville
$112k-$140k/yr HybridFull Time
7+ YOEBachelor's degree,7–10 years support experience,leadership managing large technical teams,customer-facing escalation experience,cross-functional partnership,strong communication and presentation skills.
3w
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yr HybridFull Time
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
1mo
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Technical Support Specialist
Arden Hills, Minnesota, United States
$51k-$97k/yr OnsiteFull Time
Fluent English, associate degree or technical training, strong computer literacy and technical aptitude, independent judgment, flexible call-center hours; preferred: 1+ years technical support, medical/capital equipment experience, familiarity with service management systems.
Global Service Management System (GSMS), Salesforce, ServiceMax, Siebel, SAP Service Module
2w
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Technical Support and Warranty Management
Hanover, Minnesota, United States
OnsiteFull Time
8+ YOE8+ years leadership in technical support/service operations for industrial equipment; bachelor\u0002s required; experience building centralized support organizations, warranty governance, and CRM/service platform implementation (Salesforce preferred).
Salesforce Service Cloud, Field Service
5d
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Technical Support Specialist
Minnetonka, Minnesota, United States
$55k/yr OnsiteFull Time
5+ YOE5+ years supporting end users and projects; expert Windows desktop knowledge; experience with imaging, Active Directory, Microsoft 365, Intune, patch and antivirus management, ticketing systems, and Apple device deployment.
Microsoft Windows, Microsoft 365, Active Directory, DNS, DHCP, VPN, Anti Virus, Microsoft Office, Electronic Mail (Email), SolarWinds WHD, ServiceNow, Cherwell, ManageEngine, Microsoft WSUS, Shavlik, BigFix, Microsoft Intune, JAMF Pro, Marimba, SCCM, Cisco, MacOS, iOS
2w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
1w
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Scientific and Technical Support Services Director
St. Paul, Minnesota, United States
$135k-$219k/yr HybridFull Time
7+ YOE5+ MgmtProvide leadership for process engineering, laboratory services, R&D, air quality and QA; manage budgets and technical staff; minimum 5 years management and multi-disciplinary technical experience.
4w
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Technical Support Engineer
Minneapolis, Minnesota, United States
$80k-$90k/yr OnsiteFull Time
BS in engineering, strong customer communication and project management, ability to analyze field data, create service reports, coordinate inspections, and work with SAP and Microsoft Office.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
1mo
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Technical Support Specialist
New Brighton or St. Paul
$28-$56/hr FieldFull Time
2+ YOE2+ years relevant instrumentation and customer-facing experience; associate degree or equivalent; ability to perform advanced remote diagnostics, troubleshooting, documentation, and case/work order management.
ServiceMax, DICOM, OCT, X-ray
1d
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Customer Support Engineering Manager
Maple Grove, Minnesota, United States
OnsiteFull Time
Bachelor's preferred,5+ years technical professional experience with leadership in B2B/industrial technology,knowledge of electronics testing,strong project management and communication skills.
WATS, TestPartner dashboard, Salesforce, IFS, Isolated Networks
1mo
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Technical Operations Coordinator
Brisbane or Eden Prairie or Seal Beach or Doral or Los Angeles or Miami or Minneapolis or San Francisco
FieldFull Time
Support match-day and practice technical/video/data operations, perform live data collection and analysis, manage scout and performance video, coordinate tech setup and logistics, and assist with equipment and travel support.
DataVolley, VolleyStation, Google Workspace, Teamworks
1mo
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Technical Support Claims Coordinator
Bloomington, Minnesota, United States
$30-$44/hr HybridFull Time
2+ YOEBachelor's degree or equivalent claims experience, 2+ years claims experience, advanced analytical skills, knowledge of claims systems, ability to train and supervise staff, strong communication and problem-solving skills.
DEC applications, HCSS, mainframe systems, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Sr Manager, Technical Product Management - Oracle Cloud HCM - Remote
Eden Prairie or Minneapolis or Washington or United States
$113k-$193k/yr RemoteFull Time
5+ YOE5+ years hands-on Oracle HCM Cloud Payroll experience; payroll configuration and troubleshooting expertise; UAT and quarterly release support; working knowledge of Core HR, Time & Labor, and Absence; stakeholder partnership skills.
Oracle HCM Cloud, Oracle HCM Cloud Payroll
1mo
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Software Technical Specialist - MGC
Saint Paul, Minnesota, United States
$60k-$70k/yr OnsiteFull Time
2+ YOEBachelor's in CS or similar, 2 years technical support experience, advanced debugging and root cause analysis, customer support, cybersecurity risk management, experience with BreezeSuite/Ascent/AscentConnect, Microsoft SQL/SSMS, and Visual Studio.
BreezeSuite, Ascent, AscentConnect, Microsoft SQL, Microsoft SQL Studio (SSMS), Visual Studio
1w
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Supervisor, Technical Assistance Center
Arden Hills, Minnesota, United States
$72k-$136k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's or equivalent,5+ years people leadership in technical support/contact center,experience with CRM and workforce metrics,escalation management,coaching and talent development.
Salesforce, Dynamics, ServiceNow
4w
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Global TST - Industrial Floorcare
Brooklyn Park, Minnesota, United States
$89k-$111k/yr HybridFull Time
5+ YOEBachelor's in engineering or equivalent,5+ years technical/service/product support experience with industrial equipment,strong problem-solving,stakeholder management and global collaboration skills.
5d
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Regional Growth Support Manager - North America
Burnsville, Minnesota, United States
$100k-$130k/yr RemoteFull Time
10+ YOE10+ years in North American AV/audio/acoustics, engineering or business background, strong technical AV knowledge, wide network across end users and integrators, excellent presentation and independent decision-making, ~50% travel.
1d
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DESKTOP SUPPORT TECHNICIAN
Chanhassen, Minnesota, United States
$18-$24/hr OnsiteFull Time
2+ YOE2+ years technical experience or an Associate degree; support office and remote users, troubleshoot hardware/software/network, create/manage user accounts, inventory management, valid driver’s license, lift up to 20 lbs.
Windows, iOS, macOS, Linux, Microsoft Office 365
6d
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Supervisor, Technical Assistance Center
Arden Hills, Minnesota, United States
$72k-$136k/yr OnsiteFull Time
5+ MgmtBachelor's degree or equivalent,5+ years people leadership in customer service/technical support,experience with escalations,metrics-driven,excellent communication and cross-functional collaboration.
Salesforce, Dynamics, ServiceNow
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Cambridge, Minnesota, United States
$16-$24/hr FieldPart Time, Seasonal
H&R Block: A tax services providing seasonal office support and tax preparation services.
Provide hands-on operational, technical, and logistical support for seasonal office openings, hardware setup and troubleshooting, inventory management, light maintenance, and supply delivery; must have reliable transportation and ability to lift 55+ lbs.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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