147 technical support manager jobs at 104 companies in Mountain Park, GA
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
Barracuda: Sells cybersecurity software for email, network, and data protection.
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Global-eNasdaq: GLBE: Platform enabling global direct-to-consumer e-commerce for brands.
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
TASI Measurement: Manufacturer of precision industrial flow measurement and control instruments.
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
São Paulo or Singapore or Barcelona or Beijing or Dubai or London or Manila or Nairobi or Paris or Riyadh or Atlanta or San Francisco or Shanghai or United States or Singapore or Spain or China or United Arab Emirates or United Kingdom or Philippines or Kenya or France or Saudi Arabia or Brazil
OnsiteFull Time
Thunes: Global infrastructure for real-time cross-border payments and collections.
Experience with SQL, code comprehension, APIs, SFTP, Jira, troubleshooting complex technical issues, monitoring, automation, financial settlements, and reconciliation; strong communication and organizational skills.
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
6+ YOETier‑3 product support experience, 6+ years in application/product support, bachelor’s in computer science or equivalent, expertise with Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS, strong incident management and ITIL knowledge.
Technical College System of Georgia: Provides technical education and workforce development across Georgia.
3+ YOEAssociate's degree and three years of related experience required; experience may substitute for the degree year-for-year. Requires IT support, hardware, software, networking, troubleshooting, communication, and training skills.
IQVIANYSE: IQV: Provides clinical research and healthcare data analytics services.
6+ YOEBachelor's or equivalent,6+ years Tier-3 application/product support experience; expertise in Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS; ITIL and incident management experience.
Acuity Inc.NYSE: AYI: Provides lighting systems and building automation technologies.
6+ YOEBachelor's degree or equivalent experience, 6–8 years in customer service, support, or sales, strong technical and process expertise, data interpretation, problem-solving, communication, and business acumen.
Microsoft Power BI, Agile Applications, RFA tool, Quoting Tool, Project Container, Item Explorer, Windchill, ADC, acuitybrands.com, Salesforce
San Francisco or Sunnyvale or Atlanta or New York City or Dallas or Arlington or Herndon or Seattle
$131k-$204k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOERequires 3+ years of technical engineering experience, a bachelor's degree, distributed-systems troubleshooting across three technical domains, and customer-facing technical leadership experience preferred.
Richmond or Washington or Atlanta or United States
OnsiteFull Time
iboss: Provides cloud-delivered network security and threat protection services.
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
NISC: Provides enterprise software solutions for utility and broadband cooperatives.
8+ YOE2+ MgmtRequires 8+ years in software or technical support, 2+ years managing teams of 10+ direct reports, advanced SQL, on-call availability, and a bachelor's degree in business administration or related field.
SQL, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
University degree in computer science or related field; experience in application support or software implementation; experience with web applications, RDBMS and Unix; strong troubleshooting, SQL, JSON/XML, and communication skills; English required.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, HTML, CSS, JavaScript, Microsoft Office
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
University degree in Computer Science or related, experience in application support or software implementation, familiarity with Unix (AIX, Solaris), RDBMS (Oracle, Microsoft SQL Server), SQL, JSON/XML/CSV, MQSeries, scripting, and Microsoft Office; strong communication and problem-solving skills.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, Microsoft Office, HTML, CSS, JavaScript
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
Fulfillment IQ: Offers supply chain consulting and logistics technology solutions.
Hands-on Manhattan Active Transportation Management configuration and support experience, TMS integration design, REST APIs, JSON, troubleshooting, production support, analytical skills, and technical communication.
Manhattan Active Transportation Management, REST APIs, JSON, SQL, CI/CD