217 technical support manager jobs at 153 companies in Newark, CA
2mo
Save
Mark Applied
Hide
2mo
Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yrOnsiteFull Time
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
Omni: Business intelligence platform for data analysis and visualization.
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
Pacific School of Religion: Providing progressive theological education and social justice leadership training.
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2–3 years supporting technical products, degree or technical bootcamp or equivalent experience, proficiency with case management tools, HTML/CSS/APIs/SQL, strong written and verbal English, troubleshooting and communication skills.
RedditNYSE: RDDT: Social platform for community-driven discussion and content sharing.
8+ YOE3+ Mgmt8+ years technical support experience, 3+ years managing technical ICs, ad tech and signal expertise, experience with AI/ML workflows, strong troubleshooting and data analysis, BA/BS degree required.
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yrRemoteFull Time
Arch Systems: Providing AI-driven data analytics for manufacturing factory intelligence.
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in program management/operations with scalable tooling; experience shipping automation and dashboards; strong cross-functional collaboration; proficient with AI/LLMs to automate
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
Array Labs: Builds radar satellites to create real-time 3D Earth maps.
3+ YOEB.S. in an engineering field, 3+ years supporting complex hardware/software programs, ability to learn technical concepts quickly, strong accountability and interpersonal skills, familiarity with Python/SQL; must meet ITAR eligibility (U.S. citizen/LPR or equivalent).
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Technical Program Manager (Hardware Deployment) - Contract
Sydney or San Francisco or British Columbia or Australia or United States or Canada
$67-$88/hrHybridContract
Pano AI: Detects wildfires using AI-powered cameras and satellite intelligence.
5+ YOE5+ years in technical program management or field operations; experience with hardware/software deployment, hands-on troubleshooting, stakeholder communication, program scheduling, and willingness to travel 40–60% and provide rotating on-call support.
Sydney or Melbourne or New York City or Toronto or Austin or Palo Alto or Vancouver or Gurgaon or Tel Aviv or Dublin
HybridFull Time
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
3+ YOE3+ MgmtRequires 3+ years running a technical support team or organization, people management, customer escalation, troubleshooting, communication, and customer advocacy skills. Cloud, SaaS, database, and Tableau experience are desirable.
Amazon Web Services, SaaS, IaaS, PaaS, NoSQL, Tableau, AWS, Google Cloud, Microsoft Azure, MongoDB Atlas
Accellor: Digital transformation consultancy specializing in cloud and CRM solutions.
12+ YOE12+ years TPM experience, 4+ years with Salesforce, experience with integrations (APIs/MuleSoft), data platforms, enterprise transformations, stakeholder management, GTM/revops support; Salesforce/PMP/SAFe/Scrum certifications preferred.
Mattson Technology: Designs and manufactures advanced semiconductor wafer processing equipment.
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
6+ YOEBachelor's in a technical field (or equivalent experience), 3+ years project/program management experience supporting technical teams, 6+ years technical product development experience, strong PM skills, semiconductor/display familiarity, and proficiency with Smartsheet, Microsoft Teams, and SharePoint.
Smartsheet, Microsoft Teams, SharePoint, Teamcenter, SAP, AI