117 technical support manager jobs at 84 companies in Pottstown, PA
3w
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Manager, Technical Support
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay: A payments technology delivering a unified commerce platform, secure payment processing, and merchant-facing solutions.
5+ YOE2+ MgmtBachelor's degree,5+ years technical support experience,2+ years managing support teams,experience with payments and POS/PMS (Micros,Opera,Aloha,InfoGenesis),24/7 escalation management and after-hours availability,strong communication and leadership.
Micros, Opera, Aloha, InfoGenesis
1d
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Technical Support Manager
Broomall, Pennsylvania, United States
$70k-$90k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent experience, five years in the field or related area, JIRA experience, Windows knowledge, and strong communication, analytical, organizational, and problem-solving skills.
JIRA, Windows
1d
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Technical Support Manager
Broomall, Pennsylvania, United States
$70k-$90k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent experience, five years in the field or related area, JIRA or similar ticketing experience, strong communication, analytical and problem-solving skills, and Windows knowledge.
JIRA, Microsoft Windows
2w
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
1mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
3d
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Technical Support Coordinator
Wilmington or Yarmouth
HybridFull Time
Requires outstanding customer service, advanced Microsoft Office skills, technical troubleshooting, communication, organization, critical thinking, multitasking, prioritization, and time management.
Microsoft Office
3mo
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Help Desk Lead - Technical Support
Avondale, Pennsylvania, United States
OnsiteFull Time
3+ YOE3-5 years IT technical support; Windows 10/11 endpoints; Microsoft 365 and Entra ID; Intune experience; strong troubleshooting and ITSM familiarity.
Microsoft Windows 10/11, Microsoft 365, Entra ID, Microsoft Intune, EDR (Defender for Endpoint, Crowdstrike), Office apps, VPN, DNS, DHCP, VLANs, PowerShell, Freshservice, ServiceNow, Jira Service Management
2mo
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IT Technical Support Supervisor
Philadelphia, Pennsylvania, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years leading IT support teams; 5+ years in lead/supervisory role; US Citizenship; ITIL and Microsoft certs; AD, M365, SharePoint experience; Windows and networking proficiency; able to work independently and mentor others; background check and OSHA10 preferred.
Active Directory, Azure Active Directory, Microsoft Exchange, Duo two-factor authentication, Adobe accounts, SharePoint Online, Microsoft 365, Group Policy Objects (GPOs), Organizes Active Directory OUs, Cloud applications and systems
1mo
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Technical System Manager
Philadelphia or Pennsylvania
$90k-$130k/yr FieldFull Time
5+ YOEMust be U.S. citizen eligible for Secret clearance, bachelor’s degree or 5+ years technical experience in LMR/RF/Networking, relevant technical certifications, valid driver’s license, ability to lift 25–50 lbs, and flexible schedule for after-hours support.
Motorola RSS/CPS, Motorola Astro 25, MCC console, Motorola Radio Service Software, Microsoft Office, Google Suite
4d
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Technical Account Manager
Wilmington or United States
HybridFull Time
Requires client-facing technical support, SQL, Elasticsearch, Python, HTTP, REST, webhooks, analytics, reporting, training, and strong communication skills; Kubernetes and Apache NiFi experience are advantageous.
Kubernetes, SQL, PostgreSQL, Elasticsearch, Python, HTTP, Postman, REST, webhooks, Apache NiFi, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2mo
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Car Wash Technical Support Specialist
Columbia, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years car wash industry experience; strong mechanical/electrical troubleshooting; read diagrams; strong communication; multi-priority management.
PLC programming, Electrical schematics, Technical diagrams
2w
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
2w
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Senior Technical Product Manager - Cell & Gene Therapies
Malvern or Spring House or Leiden
HybridFull Time
5+ YOE5+ years supporting digital/IT in biologics/CGT environments; experience with lab IT/OT (LIMS, ELN), data governance, automation integration, and stakeholder leadership; bachelor's required, master's preferred.
LIMS, ELN, AWS, SAFe
2w
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Senior Technical Product Manager - Cell & Gene Therapies
Malvern or Spring House or Leiden
HybridFull Time
5+ YOE5+ years supporting digital/IT in biologics or cell/gene therapy environments; experience with lab IT/OT systems, data governance, automation, and stakeholder leadership; bachelor's required, master's preferred.
LIMS, ELN, SAFe, AWS
1w
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Service Support Manager - Exton, PA
Exton, Pennsylvania, United States
$65k-$75k/yr OnsiteFull Time
3+ MgmtRequires 3+ years leading service, installation, field operations, or technical support teams; technician scheduling, service operations, performance management, Microsoft Outlook and Excel proficiency.
Microsoft Outlook, Microsoft Excel, Smart Service
1w
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Technology Support Lead
Feasterville-Trevose or Colorado or Florida or Massachusetts or New Jersey or Ohio or Pennsylvania or Tennessee or Texas or Washington
$85k-$115k/yr RemoteFull Time
3+ YOERequires 3+ years in technical support, IT operations, or support operations; ticket triage, root-cause analysis, incident management, project coordination, ticket-data analysis, and technical communication skills.
SaaS
3w
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Training & Technical Assistance Associate
Boston or Philadelphia
$56k-$65k/yr RemoteFull Time
Provide programmatic and operational support for training, manage online learning platform, coordinate partner trainings, assist conference planning; strong communication, organizational, and facilitation skills required.
Zoom, FSS Link
1w
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Service Support Manager - Exton, PA (1557683)
Exton, Pennsylvania, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years managing service/installation or field operations teams; strong scheduling, organizational, communication, and technical aptitude; proficiency with Microsoft Outlook and Excel; experience with service ticket systems.
Microsoft Outlook, Microsoft Excel, Smart Service
1w
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Technical Sales
New Holland, Pennsylvania, United States
$90k-$100k/yr OnsiteFull Time
3+ YOEBachelor's degree in construction management, engineering, architecture, or related field; 3+ years in preconstruction, estimating, design-build, or modular construction; client-facing sales support and drawing interpretation.
1mo
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Post Production Support Specialist
Berwyn or Malvern
$100k-$168k/yr HybridFull Time
3+ YOE3+ years implementing or supporting front/middle/back office investment management systems; hands-on experience with CRIMS or similar, SQL/FIX familiarity, strong customer service, communication, analytical and project coordination skills; bachelor\u0002s degree preferred in business/technical field.
Charles River Investment Management Solution (CRIMS), State Street Alpha, SQL, FIX
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