71 technical support manager jobs at 48 companies in Shelby, NC
1mo
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Repair (RMA) & Technical Support Manager
Charlotte, North Carolina, United States
OnsiteFull Time
4+ YOEBachelor's or equivalent experience; 4+ years technical support/service/repair experience; experience managing technical support and RMA operations; hardware troubleshooting; KPI development; team leadership and strong communication.
1mo
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Technical Support Project Manager 3
Charlotte, North Carolina, United States
HybridFull Time
4+ YOEBachelor's in CS/CE or equivalent with 4 years supporting production applications, DevOps/sysadmin or app dev experience, complex SQL and debugging skills, POS/FinTech experience, and familiarity with reporting tools like Telerik or Crystal Reports.
SQL, Telerik, Crystal Reports
2d
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Senior Technical Support Engineer
Buffalo or Davidson or Quincy
$92k-$135k/yr HybridFull Time
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
3w
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Technical Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Associate degree in IT-related field, experience supporting Windows server and networking, help-desk familiarity, remote access and workstation provisioning, strong communication and time-management skills.
EasyVista, Samange, Windows Server, Autodesk AutoCAD, Civil 3D, Bentley, Bluebeam, ETAP, EMTP, PowerShell, Microsoft 365, SharePoint, Azure Active Directory, Teams
1w
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
1mo
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Technical Support/Maintenance Supervisor
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOESupervisory technical-support role requiring advanced degree +3 yrs or bachelor's +5 yrs in a technical field, leadership experience, CRM and Office proficiency, strong problem-solving, and English fluency.
CRM systems, Microsoft Office, remote support applications
1w
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Technical Account Manager
Spartanburg or Irving or Long Island or Oak Brook or Shreveport or Cranberry Township
$85k-$120k/yr HybridFull Time
5+ YOERequires 5+ years in enterprise account management, technical account management, customer operations, technical support, or customer success; complex technical troubleshooting, project coordination, and executive communication skills.
Microsoft Teams, NCPDP, BIN/PCN, HIPAA
4w
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Regional Technical Training Manager
Spartanburg, South Carolina, United States
FieldFull Time
Provide field technical training, quality control, inspections, respirator fit testing, and regulatory compliance support; maintain state certified operator/instructor credentials.
2d
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Assistant Director for Athletics Technical Support
Charlotte, North Carolina, United States
$53k-$72k/yr OnsiteFull Time
1+ YOEBachelor’s degree and one year of related experience, or equivalent education and experience. Preferred: professional audiovisual or sports-environment experience and technical systems expertise.
LED Video Systems, Scoreboards, Content Management Systems, Sound Systems, Lighting Systems, Projectors, Meeting Space Technologies
3w
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General Manager Product Support
Lincolnton, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years in service operations or warranty management, leadership experience preferred, strong communication, technical troubleshooting, and analytical skills; proficiency with service management systems and Microsoft Office.
TCN, Microsoft Excel, Microsoft Word
1mo
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Technical Solutions Specialist
Buffalo or Greer or Scottsdale
$51k-$81k/yr HybridFull Time
3+ YOEHigh school diploma,3+ years professional experience (or 2+ in sales/tech/support),strong communication,consultative sales skills,Microsoft Office proficiency,ability to manage priorities and build technical solutions.
Microsoft Office, Ingram Micro Xvantage
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Application Support Engineer
Charlotte, North Carolina, United States
$75k-$110k/yr OnsiteFull Time
Understand power systems and 3-phase power, create/modify technical drawings and one-line diagrams, support sales/project teams, communicate effectively and manage schedules.
Salesforce
3d
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Sr. NDE Technical Support Specialist - VT Level III (McGuire Island)
Huntersville or United States
HybridFull Time
6+ YOEAssociate degree and 6 years related experience, or high school diploma/GED and 8 years. Requires nuclear access, Level III NDE experience, ASNT CP-189 testing cycles, and ASTM, ANSI, ASNT, and ASME knowledge.
IDDEAL CERTWORKS, Microsoft Office Suite, Microsoft Excel, ASTM, ANSI, ASNT, ASME, American Society of Mechanical Engineers Boiler and Pressure Vessel Code, Code of Federal Regulations, Magnetic Particle (MT), Liquid Penetrant (PT), Visual/ ISI (VT), Radiography (RT), Ultrasonics (UT)
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
1w
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Utilities Technical Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$63k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText applications, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
1mo
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Senior Business Systems Technical Analyst (HYBRID OR REMOTE)
Syracuse or Charlotte
$91k-$120k/yr HybridFull Time
2+ YOEBachelor's degree, 2 years project management experience, business analysis experience, hands-on GDC and Monaco system support, SQL, intermediate Power BI, Python, and report design/maintenance skills.
GDC, Monaco, SQL, Power BI, Python
3w
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Unit Controls Technical Lead
Clarksville or Davidson or La Crosse
$90k-$125k/yr HybridFull Time
5+ YOEBS/MS in engineering, 5+ years project management supporting engineering product development, embedded or enterprise software experience, HVAC and DFSS knowledge, requirements management experience, strong leadership and communication skills.
BrainBox AI, Nuvolo, HMI
3d
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Operations Manager - Technical and SFX
Charlotte, North Carolina, United States
$50k-$60k/yr OnsiteFull Time
3+ YOERequires 3+ years of IT or AV support, 1+ year in interactive venues, Windows and PC hardware knowledge, basic networking, AV/mechanical troubleshooting, team leadership, night/weekend/holiday availability, and ability to lift 50 pounds.
Windows, IPv4, RustDesk, NDI, VLANs, Slack, Google Drive, Google Docs, Google Slides, Reolink, RFID
1w
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Manager, Product Management
Charlotte, North Carolina, United States
$96k-$192k/yr HybridFull Time
5+ YOEBachelor's in Mechanical/Electrical/Chemical Engineering,5+ years commercial HVAC design or sales support,3+ years technical HVAC product knowledge,EMR not stated,proficiency with relevant software,excellent communication and problem-solving.
2mo
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Head of Technical Application Americas (MOUNT HOLLY, NORTH CAROLINA, US)
Mount Holly, North Carolina, United States
OnsiteFull Time
8+ YOE6+ MgmtLead regional technical innovation, development, and support; manage team; require BS in science, 8+ years R&D/Innovation, English and Spanish.
Chemistry, Lab equipment, Data sheets
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