59 technical support manager jobs at 45 companies in Sherman, TX
3w
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Samsung Senior Technical Support Manager
Plano, Texas, United States
$110k/yr OnsiteFull Time
10+ YOEBachelor's degree or 10 years of technical support experience, telecommunications and mobile-device support experience, plus expertise in MDM, email, networking, mobile platforms, troubleshooting, and customer communication.
Mobile Device Management (MDM), Enterprise Mobility Management (EMM), Microsoft Exchange, Microsoft 365, Active Directory, Microsoft Intune, VMware Workspace ONE (AirWatch), SOTI, MobileIron, MaaS360, Samsung Knox, POP, IMAP, SMTP, ActiveSync, Windows, LDAP, DNS, Domain Controller (DC), TCP/IP, WiFi, VPN, LAN, WAN, Microsoft Excel, iOS, Android, BlackBerry
2mo
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Technical Support Engineering Manager - SmartPay
Allen or United States
RemoteFull Time
7+ YOE7+ years technical support experience, prior manager/team lead experience, hands-on with escalations, fintech/payments experience preferred; SQL and Excel proficiency preferred; bachelor's degree desirable.
SmartPay, Microsoft SQL Server, SQL Command Languages, Microsoft Excel
1mo
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Technical Support Analyst (Hybrid)
Allen or Plantation
$53k-$60k/yr HybridFull Time
1+ YOE1+ years technical support experience, high school diploma or equivalent; troubleshooting IP/network, multi-OS support, CRM case management, CompTIA/Network+/CCNA preferred; English proficiency; U.S. work authorization required.
Avigilon Alta, Assist, Priority Intelligence™, Windows, Mac, Linux, Windows Server, CRM, KCS
2w
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Professional Ⅱ, CS Technical Support
Plano, Texas, United States
OnsiteFull Time
4+ YOEBachelor's degree in engineering and 4+ years supporting consumer electronic products. Requires network infrastructure knowledge, technical problem-solving, data analysis, communication, and relationship management skills.
Wi-Fi, Bluetooth, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
3mo
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Manager, Cyber Technical - IAM
McLean or Plano or Richmond or North America or United Kingdom or Philippines
$179k-$225k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires a high school diploma or equivalent, 4+ years in information security, and 1+ year supporting SailPoint. Preferred: people management, IAM development, programming, databases, analytics, and AI experience.
SailPoint, SailPoint IdentityIQ, SailPoint ISC, Java, JavaScript, Selenium, JSON, XML, Python, REST, Oracle, SQL Server, Postgres, Oracle APEX, Tableau, AWS
1mo
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Manager, Cyber Technical - IAM
McLean or Plano or Richmond
$179k-$225k/yr OnsiteFull Time
4+ YOE2+ MgmtHigh school diploma or GED, 4+ years in information security, and 1+ year supporting SailPoint applications; preferred experience includes people management, IAM development, databases, programming, and AI tools.
SailPoint, SailPoint IdentityIQ, SailPoint ISC, Java, JavaScript, Selenium, JSON, XML, Python, REST, Oracle, SQL Server, Postgres, Oracle APEX, Tableau, AWS
2w
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$163k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
Google Cloud
3w
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
8+ YOEBachelor’s degree or equivalent experience; 8+ years of progressive leadership in customer support, customer experience, technical support, SaaS, healthcare technology, or software; global or multisite leadership and operational performance expertise.
Salesforce Service Cloud
1mo
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Support Specialist
Lewisville, Texas, United States
HybridFull Time
Provide Tier 1/2 internal technical support, troubleshoot hardware/software, assist with Shopify and integrations, manage user accounts, and support vendors and schools.
Shopify, Salesforce, DocuSign, Sage Intacct, ShipHero, Agilix Buzz, Google, FedEx, UPS, ClassWallet
3d
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Workday Technical Consultant
Hartford or Indianapolis or Raleigh or Richardson or Tempe
OnsiteFull Time
Requires a bachelor's degree or equivalent experience, Workday Financial Management and technical expertise, implementation and support experience, integration and reporting skills, SDLC knowledge, and strong communication skills.
Workday, Workday HCM, Workday Financial Management, Enterprise Interface Builder (EIB), Advanced Report Writer, Cloud Connect, PICOF, PECI, CCW, CCB, Business Process Framework, Configurable Security, Calculated Fields, XML, XSLT, Studio, BIRT Reporting, Agile, Waterfall, DevOps, Behavior-Driven Development (BDD), Test-Driven Development (TDD), Oracle Cloud
2d
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Technical Support Engineer
Austin or Plano
$62k-$107k/yr OnsiteFull Time
7+ YOERequires 7+ years in data center operations, server hardware, or validation; technical team leadership; server debugging, DCIM, Linux, networking, and physical-duty experience. Bachelor's degree preferred.
DCIM, BMC, IPMI, Redfish, POST, BIOS, CPLD, Linux, Sunbird dcTrack, ServiceNow, Jira, ChangeGear, ITSM, Python, Bash, PowerShell
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Sherman, Texas, United States
FieldPart Time, Seasonal
Field-based role supporting setup, equipment installation, basic maintenance, inventory management, and PC hardware support; ability to lift 55+ lbs, reliable transportation, basic technical knowledge, and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Richardson, Texas, United States
FieldPart Time, Seasonal
Provides field-based operational and technical support for seasonal tax offices; requires basic hardware troubleshooting, custodial and light maintenance, inventory management, ability to lift 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2mo
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Application Support Engineer
McKinney, Texas, United States
OnsiteFull Time
Provide technical support for UCaaS/VoIP platform, diagnose VoIP/PBX/SIP/network and hardware issues, manage Zendesk tickets, meet SLAs, participate in on-call rotation, and communicate clearly with customers.
VoIP, PBX, SIP, Zendesk, Cfax, IP phones
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Richardson, Texas, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setup, minor maintenance, PC hardware installation/troubleshooting, inventory management, and deliveries; must lift up to 55 lbs, have basic technical knowledge, reliable transportation, and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
4w
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Sr Field Technical Specialist
Farmers Branch, Texas, United States
$85k-$105k/yr FieldFull Time
15+ YOE15+ years HVAC experience, 3–5 years supporting LG VRF/RLC systems, ability to travel up to 75%, HVAC diploma/associate/bachelor preferred, strong communication and Microsoft Suite proficiency.
Microsoft Suite
1w
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Customer Support Engineer Intern (787384)
Plano, Texas, United States
OnsiteInternship
Strong technical aptitude, customer problem management, data analysis, negotiation, customer success, service request handling, change management, and collaboration skills required.
Microsoft Office Suite, Agentic AI
3d
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Director, Support Engineering
Richardson, Texas, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree in computer science, computer engineering, electrical engineering, or related field plus 5 years telecommunications operations experience, including 3 years people management and technical leadership.
SS7, 3G, IMS, VoIP, LTE, VoLTE, VoWiFi, RTP, SDP, Diameter, Unix, Linux
2w
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Client Solutions Architect Manager - Payments - Vice President
Plano or Tampa or Brooklyn or Atlanta or Jersey City or Palo Alto or Chicago
$100k-$200k/yr OnsiteFull Time
5+ YOERequires 5+ years of related product experience, technical solution configuration, sales support, client-facing technology experience, product requirements documentation, strategic problem solving, and strong analytical skills.
REST APIs, HTML, JavaScript, CSS, Python, SQL, SOAP, Snowflake, Splunk, Jira, Asana
1mo
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Training Manager
United States or Plano
OnsiteFull Time
Manage and develop technical trainers for electrical/low-voltage programs, ensure standardized curriculum, OSHA-aligned compliance, multisite coordination, and travel to support training events.
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