132 technical support manager jobs at 94 companies in Tucker, GA
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
1w
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Manager, Technical Support Business
Atlanta, Georgia, United States
$72k-$130k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma/GED, 2–4 years customer service, 1+ year supporting production-impacting technical systems, and 1+ year people leadership. Requires Windows, MS Office, communication, coaching, and conflict resolution skills.
Windows, Microsoft Office Suite
2w
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Manager, Technical Support Engineering
Indianapolis or Atlanta or Seattle
$123k-$186k/yr HybridFull Time
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Salesforce, Agentforce
1w
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
2mo
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Customer Experience and Technical Support Manager
Norcross, Georgia, United States
$100k-$145k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
1w
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Sr Technical Support Analyst
Norcross or Omaha
HybridFull Time
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
1mo
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
3w
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Technical Customer Support Engineer
Canton, Georgia, United States
OnsiteFull Time
Several years technical support experience, networking fundamentals, device troubleshooting, ticket management, clear communication, and documentation skills.
Gallagher Command Centre
3d
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Senior Specialist Technical Support IT Services
Atlanta, Georgia, United States
$90k-$96k/yr OnsiteFull Time
7+ YOEBachelor's degree or equivalent experience and 7+ years of progressive experience supporting technology platforms, with expertise in troubleshooting, analytics, project management, and stakeholder communication.
hardware, software, antivirus
1mo
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Product Support Technical Advisor II
Marietta, Georgia, United States
$57k-$143k/yr OnsiteFull Time
6+ YOETier‑3 product support experience, 6+ years in application/product support, bachelor’s in computer science or equivalent, expertise with Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS, strong incident management and ITIL knowledge.
Windows, SQL, Oracle, IIS, .NET, Unix, Linux, Azure, AWS, iPad
3d
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Full-Time Technical Support Specialist
Atlanta, Georgia, United States
$54k/yr OnsiteFull Time
3+ YOEAssociate's degree and three years of related experience required; experience may substitute for the degree year-for-year. Requires IT support, hardware, software, networking, troubleshooting, communication, and training skills.
Microsoft operating systems, helpdesk, computer networks, network infrastructure, fiber cabling, copper cabling
1mo
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Product Support Technical Advisor II
Marietta, Georgia, United States
$57k-$143k/yr HybridFull Time
6+ YOEBachelor's or equivalent,6+ years Tier-3 application/product support experience; expertise in Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS; ITIL and incident management experience.
Windows, SQL, Oracle, IIS, .NET, Unix, Linux, Azure, AWS
1w
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Technical Sales Manager
Conyers or Atlanta
$83k-$110k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience, 6–8 years in customer service, support, or sales, strong technical and process expertise, data interpretation, problem-solving, communication, and business acumen.
Microsoft Power BI, Agile Applications, RFA tool, Quoting Tool, Project Container, Item Explorer, Windchill, ADC, acuitybrands.com, Salesforce
2mo
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Bilingual Technical Support Specialist (Part-Time)
Marietta, Georgia, United States
OnsiteAll Commitments Available
Provide frontline customer support; troubleshoot hardware/software; manage tickets; communicate clearly; learn hardware/software concepts.
Google, Microsoft, Software, Automation, Mechatronics
2mo
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
1w
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Technical Sales Manager (Southeast Region)
Conyers or Florida or Georgia or United States or Atlanta
$70k-$105k/yr HybridFull Time
6+ YOERequires a bachelor's degree or equivalent experience, 6–8 years in customer service, support, or sales, technical and process expertise, data interpretation, and strong communication and problem-solving skills.
Microsoft Power BI, Agile Applications, Product Configurator, RFA tool, Quoting Tool, Project Container, Item Explorer, Windchill, ADC, acuitybrands.com, Salesforce
1mo
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Technical Account Manager
New York City or Alpharetta
$78k-$130k/yr OnsiteFull Time
University degree in computer science or related field; experience in application support or software implementation; experience with web applications, RDBMS and Unix; strong troubleshooting, SQL, JSON/XML, and communication skills; English required.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, HTML, CSS, JavaScript, Microsoft Office
1mo
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Technical Account Manager
New York or Alpharetta
$78k-$130k/yr OnsiteFull Time
University degree in Computer Science or related, experience in application support or software implementation, familiarity with Unix (AIX, Solaris), RDBMS (Oracle, Microsoft SQL Server), SQL, JSON/XML/CSV, MQSeries, scripting, and Microsoft Office; strong communication and problem-solving skills.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, Microsoft Office, HTML, CSS, JavaScript
1d
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$163k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
Google Cloud
2w
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Director of Product Technical Services, Americas
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOEBachelor's degree (or equivalent) with 10+ years' relevant experience; product development and customer-facing experience; BMS experience preferred; Salesforce.com and SharePoint experience; knowledge management and call center leadership; strong communication and continuous improvement mindset.
Salesforce.com, SharePoint, Honeywell Forge, X-Matrix, A3 Thinking, RAIL Management
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