134 technical support manager jobs at 95 companies in Weymouth, MA
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yrRemoteFull Time
ProcessUnity: B2B SaaS provider helping organizations manage third-party and cybersecurity risk with cloud software.
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
Club Car: Global manufacturer of golf cars, utility, personal transportation and other low-speed vehicles.
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
3+ YOERequires 3+ years of technical engineering experience, distributed-systems troubleshooting across three technology areas, DevOps knowledge, a bachelor's degree, and experience in software, networking, security, databases, or operations.
Vertex PharmaceuticalsNASDAQ: VRTX: Global biotechnology investing in scientific innovation.
6+ YOE3+ MgmtBS or MS in supply chain or related discipline; 6 years of site-based materials management experience in cell and gene therapy, biopharmaceutical, or pharmaceutical manufacturing; 3 years of leadership experience.
Technical Product Manager, Optum Insight API Platform
Boston or United States
$73k-$130k/yrRemoteFull Time
Optum Insight: Insight is a healthcare analytics and technology-services business serving payers, providers, governments and life sciences companies.
3+ YOE3+ years product or technical product management experience, 2+ years working with APIs/platforms, bachelor\u0002s degree or equivalent, stakeholder engagement, requirements writing, and product delivery support.
AI, API, API management platforms, developer portals, API consoles, identity platforms, observability tools, cloud-based systems
WHOOP: Wearable technology developing health and fitness tracking devices.
4+ YOE4+ years technical program management supporting AI/ML or algorithm teams; deep understanding of ML lifecycle, experience with AI tools/LLMs, agile/sprint planning, strong communication and cross-functional coordination.
Technical Program Manager – DOD Projects (Security Clearance Required)
Salem, New Hampshire, United States
OnsiteFull Time
GPD Optoelectronics Corp.: U.S. manufacturer of InGaAs and germanium photodiodes and custom optical detectors for aerospace, defense, telecom, and industry.
8+ YOEActive U.S. security clearance (Secret minimum), 8+ years technical program management experience with 5+ years supporting DoD, bachelor in engineering or physical sciences, DoD acquisition and FAR/DFARS familiarity, program management tool proficiency.
Microsoft Project, Jira, Confluence, Primavera, EVM
Technical Project Support Specialist - 4 days per week onsite
Quincy, Massachusetts, United States
$48-$55/hrHybridFull Time
CBRENYSE: CBRE: Global commercial real estate services and investment firm.
Experience supporting technology projects in corporate settings; basic IT, compliance, and risk knowledge; strong communication, multitasking, and vendor coordination skills; familiarity with real estate operations a plus.
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
Akamai TechnologiesNASDAQ: AKAM: Cloud and edge computing platform for secure digital experiences.
8+ YOERequires 8 years of relevant experience, technical account management or customer success experience, data analysis, networking and cloud security knowledge, and strong customer communication skills.
Lumafield: Industrial X-ray CT scanner and AI analysis software helping manufacturers inspect products from development through production.
6+ YOE2+ MgmtRequires 6+ years in customer-facing technical support or solutions engineering and 2+ years managing people, with experience in systems, reporting, logs, debuggers, firmware, Linux applications, and cloud services.
ICP Group: Privately held specialty coatings, adhesives, and sealants manufacturer serving construction markets.
5+ YOE5+ years coatings or construction materials experience; technical problem-solving, root-cause analysis, customer-facing support, training delivery, TDS/SDS interpretation, and Microsoft Office proficiency.
DatadogNASDAQ: DDOG: Cloud observability and security platform for the AI era.
Hands-on IT operations experience, cloud experience (AWS/Azure/GCP), scripting and CI/CD knowledge, containerization experience, prior TAM experience supporting mid-market/Enterprise customers, ability to travel up to ~30%.
Louvain-la-Neuve or Nottingham or Dublin or Wellesley
OnsiteFull Time
4G Clinical: Private life-sciences software provider delivering randomization and trial-supply technology to pharmaceutical and biotechnology clinical-trial teams.
3+ YOERequires 3+ years in clinical research operations, RTSM/IRT, support, or eClinical implementation; Python development and code review; software testing; GCP regulatory knowledge; and a relevant bachelor's degree or equivalent experience.
Python, US FDA GCP, ICH GCP, 21 CFR Part 11, EU Annex 11, Agile
BizzyCar: AI-powered automotive recall-management and mobile-service software serving dealerships, OEMs, and fleet operators.
2+ YOERequires 2+ years in technical onboarding, implementation, project management, or IT support; knowledge of software configuration, APIs, integrations, professional communication, and managing multiple projects.