39 technical support manager jobs at 25 companies in Willowick, OH
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Technical Support Specialist
Cleveland, Ohio, United States
$48k-$60k/yrHybridFull Time
Euclid ChemicalNew York Stock Exchange: RPM: Manufacturer and provider of comprehensive building envelope solutions.
Associate degree or equivalent industry experience; previous call center or related support experience; construction knowledge preferred; proficient in Microsoft Office; SAP knowledge or willingness to learn; strong communication; ability to manage multiple priorities; travel occasionally; multi-language skills a plus.
Keyfactor: The leader in trust infrastructure for AI and machines.
0+ YOEBachelor's degree or equivalent experience and up to 2 years in technical account management, customer success, support, implementation, or similar customer-facing technical work. Requires communication, organization, technical aptitude, and issue escalation skills.
RoviSys Building Technologies: Provides industrial automation and information solutions.
3+ MgmtRequires 3–5 years of leadership in contract, project management, or technical lead roles; meeting leadership; Microsoft Office and Project; HVAC, building automation, and industrial controls knowledge.
Microsoft Word, Microsoft Excel, Microsoft Project, Rockwell, Schneider, AVEVA, Inductive Automation
RoviSys Building Technologies: A building technologies providing automation and industrial controls solutions.
3+ YOE3+ MgmtRequires 3–5 years of leadership experience in contract/project management or technical leadership, meeting coordination, Microsoft Office and Project skills, and basic HVAC, instrumentation, controls, and P&ID knowledge.
Microsoft Word, Microsoft Excel, Microsoft Project, HVAC, Rockwell, Schneider, AVEVA, Inductive Automation, P&IDs
Donnellon McCarthy Enterprises: Family-owned business technology provider serving organizations with copiers, printers, managed IT, cybersecurity, document software, and EV charging.
Senior technical advisory role requiring expertise in client technology strategy, technical discovery, solution design, MSP services, cybersecurity, cloud, infrastructure, proposal support, and cross-functional collaboration.
Ajax Tocco Magnethermic: Designs and manufactures induction heating and melting equipment for industrial customers.
5+ YOERequires 5+ years in project management, field service, technical sales support, or related work; technical troubleshooting expertise; travel willingness; and experience with industrial equipment and PLC-based controls.
Microsoft Teams, Microsoft Copilot, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Project, Allen-Bradley PLCs, Studio 5000, Siemens PLC software, IFS CRM, IFS ERP, AS400, IBCS, oscilloscopes, DMMs, Hi-pots, frequency generators
Assistant Manager Application Development/ Technical Support
Cleveland, Ohio, United States
$100k-$120k/yrOnsiteFull Time
Department of Public Utilities: Municipal government serving Cleveland residents through public safety, utilities, infrastructure, health, housing, and community services.
3+ YOEBachelor's degree in computers, information processing, or related field, three years of IT experience, Ohio driver's license, server and network expertise, and ability to lift 30 pounds.
Microsoft Windows 2000 Server, Microsoft Exchange, ILS, DNS, WINS, IAS, Proxy, Windows 98, Windows NT, Windows 200XP, Microsoft Office, Microsoft Project, Unix, Linux, VMSA, Norton Enterprise, Antivirus, Cisco Works, OpenView, SnifferPro, LanGuard, routers, switches, firewalls
Ajax Tocco Magnethermic: Designs and manufactures induction heating and melting equipment for industrial customers.
5+ YOE5+ years in project management, field service, or technical sales support; technical troubleshooting of electrical and mechanical systems; PLC experience; engineering drawings; travel to customer sites.
Microsoft Teams, Microsoft Copilot, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Project, Allen-Bradley PLCs, Studio 5000, Siemens PLC software, IFS CRM, IFS ERP, AS400, IBCS, oscilloscopes, DMMs, Hi-pots, frequency generators, PLCs
Sherwin-WilliamsNYSE: SHW: Global leader in the manufacture, distribution, and sale of paints and coatings.
6+ YOERequires 6+ years in enterprise software support, Oracle applications, SaaS systems, configuration, data management, custom queries, security, and team leadership, plus a computer science or information technology bachelor's degree or 9 years' experience.
Oracle, Software-as-a-Service (SaaS), Oracle Transportation Management (OTM), Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS), Electronic Data Interchange (EDI), Oracle Integration Cloud (OIC), Software Development Lifecycle (SDLC)
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
IHC Specialty Benefits: Independent licensed insurance brokerage connecting individuals, families, small businesses, and associations with health and supplemental coverage.
1+ YOEHigh school/GED,1-3 years onboarding/implementation/customer success/technical support experience; strong communication, training, project management, and technical aptitude.
Ark Data Centers: US enterprise digital infrastructure provider operating owned data centers, private cloud, and network services for mission-critical businesses.
1+ YOEAssociate degree in a related field or equivalent experience, 1+ year technical customer support experience, troubleshooting skills, and familiarity with Microsoft Server Technologies, VMware, Windows, Active Directory, O365, and service management systems.
Microsoft servers, Microsoft Server Technologies, VMware, Windows Operating Systems, Active Directory, O365, VOIP, WAN, LAN, routers
ECS Tuning: Private U.S. automotive aftermarket e-commerce holding operating specialty parts brands for auto enthusiasts and professional installers.
2+ YOE2+ years sales or customer service experience; strong communication, organization, problem-solving; B2B account management and order-entry experience; automotive technical background a plus.
H&R Block: A tax services providing seasonal office operations and technology support to a nationwide network of tax offices.
Field-based seasonal role supporting office setup, basic hardware installation/troubleshooting, light maintenance, inventory management, and deliveries; must lift 55+ lbs and have reliable transportation and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Nidec Advanced Motor Corporation: A global manufacturer of precision motors and related components creating drive technologies for diverse industries.
7+ YOERequires specialist operational systems knowledge and minimum 7 years experience; vocational/technical education may be required; ability to propose process improvements and coach team members.
Oakmont Education: Private charter-school operator serving opportunity youth through dropout-recovery education, hands-on training, and career pathways.
5+ YOEProvide leadership for CTE programs, ensure compliance with state CTE requirements, build workforce partnerships, drive credential attainment, and support school CTE staff.
Lucie: Healthcare technology operating an ACA enrollment platform and insurance marketplace for consumers, brokers, and employers.
1+ YOE1+ year onboarding/implementation, customer success, or technical support experience; excellent verbal/written communication; ability to run trainings, manage multiple onboardings, and explain technical concepts.
Ridge Tool CompanyNYSE: EMR: Global technology and engineering providing innovative solutions.
5+ YOEBachelor's degree or 5 years relevant experience; sales, marketing, or technical support experience; distribution-channel expertise; business planning, forecasting, solution selling, demonstrations, training, and application support skills.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Pleasanton or Portland or Raleigh or Redmond or Sacramento or Salt Lake City or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
7+ YOERequires 7+ years SAP functional and technical experience, 4+ years supporting Life Sciences clients, two SAP S/4 implementations, delivery team management, consulting experience, and a bachelor's degree or equivalent.
Crane CompanyNYSE: CR: Diversified manufacturer of highly engineered industrial products.
5+ YOE8+ MgmtBachelor's degree in engineering or business, 8+ years in cross-functional leadership, 5+ years in sales, operations, engineering, or technical support, project management, financial acumen, and willingness to travel up to 40%.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, ISO 9001, Systems Engineering, Agile Project Management