118 technical support manager jobs at 78 companies in Wills Point, TX
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Samsung Senior Technical Support Manager
Plano, Texas, United States
$110k/yrOnsiteFull Time
2020 Companies: Provides outsourced sales and marketing services for global brands.
10+ YOEBachelor's degree or 10 years of technical support experience, telecommunications and mobile-device support experience, plus expertise in MDM, email, networking, mobile platforms, troubleshooting, and customer communication.
Mobile Device Management (MDM), Enterprise Mobility Management (EMM), Microsoft Exchange, Microsoft 365, Active Directory, Microsoft Intune, VMware Workspace ONE (AirWatch), SOTI, MobileIron, MaaS360, Samsung Knox, POP, IMAP, SMTP, ActiveSync, Windows, LDAP, DNS, Domain Controller (DC), TCP/IP, WiFi, VPN, LAN, WAN, Microsoft Excel, iOS, Android, BlackBerry
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
7+ YOE7+ years technical support experience, prior manager/team lead experience, hands-on with escalations, fintech/payments experience preferred; SQL and Excel proficiency preferred; bachelor's degree desirable.
SmartPay, Microsoft SQL Server, SQL Command Languages, Microsoft Excel
Freddie MacOTCQB: FMCC: Purchases and securitizes home mortgages for the secondary market.
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in technology or platform operations, 3+ years leading technical teams, enterprise platform support, ITIL processes, incident management, monitoring, and executive reporting.
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
1+ YOE1+ years technical support experience, high school diploma or equivalent; troubleshooting IP/network, multi-OS support, CRM case management, CompTIA/Network+/CCNA preferred; English proficiency; U.S. work authorization required.
DataBank: Provides enterprise-class data centers and managed cloud services.
5+ YOE5+ MgmtRequires 5+ years in IT and technical support, network administration, Windows/Linux, web services, databases, VMware, load balancing, monitoring, and team management; strong analytical and communication skills.
Degree in CS/EE/Industrial Engineering or equivalent; experience with signaling, wayside systems, and fleet maintenance; project planning and root-cause analysis skills; some management experience preferred.
Luminance: Provides AI-powered software for contract analysis and negotiation.
Bachelor's or Master's in a scientific/analytical discipline (2:1 UK or 3.5+ GPA US), strong verbal/written communication, customer-facing aptitude, detail-oriented problem solving, organised time management; customer-facing experience and eDiscovery knowledge desirable.
Lighthouse: Software providing commercial intelligence and pricing tools for hotels.
5+ YOE5+ years in technical account management or support engineering; strong experience with APIs, integrations, incident escalation, cross-functional partnership, and communicating technical concepts to executives and engineers.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOERequires 3+ years of technical engineering experience, distributed-systems troubleshooting across three technology areas, DevOps knowledge, a bachelor's degree, and experience in software, networking, security, databases, or operations.
Sydney or Melbourne or Tel Aviv or Dallas or Australia
OnsiteFull Time
Island: Secure enterprise browser for managed, protected work environments.
5+ YOE5+ years in technical account management/solutions engineering/post-sales roles in software or cybersecurity; strong technical foundation supporting enterprise IT/SaaS/security; experience with escalations, tickets, and technical project management; excellent communication; familiarity with Salesforce, Jira, Confluence; bachelor's preferred.
NTT DATA: Global provider of IT and business consulting services.
10+ YOERequires 10+ years in IT delivery, IT operations leadership, stakeholder management, service delivery, risk and compliance oversight, vendor management, and 24x7 operational support.
Tyler or Shreveport or Lake Charles or Beaumont or Alexandria
FieldFull Time
Daikin Comfort TechnologiesTokyo Stock Exchange: 6367: Manufactures and distributes residential and commercial HVAC systems.
5+ YOE5+ years technical support experience, HS/GED required, HVAC certification or two-year HVAC degree preferred, Microsoft Office365 proficiency, remote troubleshooting and field training experience, ability to lift 50 lbs and travel.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Daikin D-STAR, Daikin STEP
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
4+ YOEBachelor's degree in engineering and 4+ years supporting consumer electronic products. Requires network infrastructure knowledge, technical problem-solving, data analysis, communication, and relationship management skills.
Wi-Fi, Bluetooth, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
McLean or Plano or Richmond or North America or United Kingdom or Philippines
$179k-$225k/yrOnsiteFull Time
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
4+ YOE2+ MgmtRequires a high school diploma or equivalent, 4+ years in information security, and 1+ year supporting SailPoint. Preferred: people management, IAM development, programming, databases, analytics, and AI experience.
Capital OneNYSE: COF: A diversified financial services providing banking and credit products.
4+ YOE2+ MgmtHigh school diploma or GED, 4+ years in information security, and 1+ year supporting SailPoint applications; preferred experience includes people management, IAM development, databases, programming, and AI tools.
Amatriot Group: Provides IT consulting and mission-critical technology support services.
4+ YOE4+ years as technical business analyst supporting Agile projects; SQL, Oracle, SQL Server experience; JIRA use; data analysis; writing business, technical and data lineage documents.
CGINYSE: GIB: Provides information technology and business consulting services.
5+ YOERequires 5+ years supporting enterprise production or IT operations, AWS expertise, monitoring and ITSM tools, Linux/Unix and Windows administration, incident response, strong troubleshooting, communication, and 24x7 on-call availability.
Versar Global Solutions: Project management and engineering services for government agencies.
2+ YOE2-4 years editing experience; BA in English or environmental field; strong grammar; able to work with technical data and multiple Project Managers; willing to support field work.
Adobe Illustrator, Adobe Acrobat, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Gresham Technologies: Provides enterprise data automation and reconciliation software for financial institutions.
5+ YOEBachelor's degree or equivalent experience, 5+ years in EDM support or service delivery, technical team leadership, advanced SQL, database troubleshooting, hosted or cloud solutions, and client relationship management.
SQL, Microsoft SQL Server, Oracle, AWS, Active Directory, XML, ITIL, Agile, Scrum