118 technical support manager jobs at 78 companies in Wills Point, TX

3w
Save
Mark Applied
Hide
Samsung Senior Technical Support Manager
Plano, Texas, United States
$110k/yr OnsiteFull Time
2020 Companies
2020 Companies: Provides outsourced sales and marketing services for global brands.
10+ YOEBachelor's degree or 10 years of technical support experience, telecommunications and mobile-device support experience, plus expertise in MDM, email, networking, mobile platforms, troubleshooting, and customer communication.
Mobile Device Management (MDM), Enterprise Mobility Management (EMM), Microsoft Exchange, Microsoft 365, Active Directory, Microsoft Intune, VMware Workspace ONE (AirWatch), SOTI, MobileIron, MaaS360, Samsung Knox, POP, IMAP, SMTP, ActiveSync, Windows, LDAP, DNS, Domain Controller (DC), TCP/IP, WiFi, VPN, LAN, WAN, Microsoft Excel, iOS, Android, BlackBerry
2mo
Save
Mark Applied
Hide
Technical Support Engineering Manager - SmartPay
Allen or United States
RemoteFull Time
Jack Henry
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
7+ YOE7+ years technical support experience, prior manager/team lead experience, hands-on with escalations, fintech/payments experience preferred; SQL and Excel proficiency preferred; bachelor's degree desirable.
SmartPay, Microsoft SQL Server, SQL Command Languages, Microsoft Excel
2w
Save
Mark Applied
Hide
Technical Platform Operations Support, Manager
Dallas or McLean
$138k-$206k/yr OnsiteFull Time
Freddie Mac
Freddie MacOTCQB: FMCC: Purchases and securitizes home mortgages for the secondary market.
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in technology or platform operations, 3+ years leading technical teams, enterprise platform support, ITIL processes, incident management, monitoring, and executive reporting.
ITIL, SLOs, SLAs
1mo
Save
Mark Applied
Hide
Technical Support Analyst (Hybrid)
Allen or Plantation
$53k-$60k/yr HybridFull Time
Motorola Solutions
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
1+ YOE1+ years technical support experience, high school diploma or equivalent; troubleshooting IP/network, multi-OS support, CRM case management, CompTIA/Network+/CCNA preferred; English proficiency; U.S. work authorization required.
Avigilon Alta, Assist, Priority Intelligence™, Windows, Mac, Linux, Windows Server, CRM, KCS
2w
Save
Mark Applied
Hide
Technical Support Shift Lead
Dallas, Texas, United States
RemoteFull Time
DataBank
DataBank: Provides enterprise-class data centers and managed cloud services.
5+ YOE5+ MgmtRequires 5+ years in IT and technical support, network administration, Windows/Linux, web services, databases, VMware, load balancing, monitoring, and team management; strong analytical and communication skills.
Windows, Linux, IaaS, PaaS, IIS, Apache, NGINX, DNS, CloudFlare, ACL, NAT, VPN, Cisco, Juniper, F5, MS SQL, MySQL, CommVault, VEAM, Zerto, Actifio, VMware vSphere, VMware vCenter, Zabbix, Science Logic, SolarWinds, Nagios, ColdFusion, WAN, LAN, DHCP, TCP/IP
1mo
Save
Mark Applied
Hide
Technical Support Engineer
Dallas, Texas, United States
OnsiteFull Time
Alstom
AlstomEuronext Paris: ALO: Manufactures high-speed trains, signaling systems, and railway infrastructure
Degree in CS/EE/Industrial Engineering or equivalent; experience with signaling, wayside systems, and fleet maintenance; project planning and root-cause analysis skills; some management experience preferred.
ATC, Wireless Mesh Networks, Wireless Radio
2mo
Save
Mark Applied
Hide
Technical Support Engineer
Dallas, Texas, United States
$75k/yr HybridFull Time
Luminance
Luminance: Provides AI-powered software for contract analysis and negotiation.
Bachelor's or Master's in a scientific/analytical discipline (2:1 UK or 3.5+ GPA US), strong verbal/written communication, customer-facing aptitude, detail-oriented problem solving, organised time management; customer-facing experience and eDiscovery knowledge desirable.
3w
Save
Mark Applied
Hide
Technical Account Manager
Dallas, Texas, United States
HybridFull Time
Lighthouse
Lighthouse: Software providing commercial intelligence and pricing tools for hotels.
5+ YOE5+ years in technical account management or support engineering; strong experience with APIs, integrations, incident escalation, cross-functional partnership, and communicating technical concepts to executives and engineers.
APIs, PIM
1w
Save
Mark Applied
Hide
Technical Account Manager, Enterprise Support
Boston or Bellevue or Dallas
$131k-$178k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOERequires 3+ years of technical engineering experience, distributed-systems troubleshooting across three technology areas, DevOps knowledge, a bachelor's degree, and experience in software, networking, security, databases, or operations.
AWS, Amazon EC2, Amazon S3, Amazon DynamoDB, Amazon RDS, AWS Lambda, Amazon CloudFront, AWS IoT, Puppet, Docker, Kubernetes, Chef, Hadoop, Spark
2mo
Save
Mark Applied
Hide
Technical Account Manager- APAC
Sydney or Melbourne or Tel Aviv or Dallas or Australia
OnsiteFull Time
Island
Island: Secure enterprise browser for managed, protected work environments.
5+ YOE5+ years in technical account management/solutions engineering/post-sales roles in software or cybersecurity; strong technical foundation supporting enterprise IT/SaaS/security; experience with escalations, tickets, and technical project management; excellent communication; familiarity with Salesforce, Jira, Confluence; bachelor's preferred.
Salesforce, Jira, Confluence
1w
Save
Mark Applied
Hide
Technical Delivery Manager
Dallas, Texas, United States
$116k-$194k/yr OnsiteFull Time
NTT DATA
NTT DATA: Global provider of IT and business consulting services.
10+ YOERequires 10+ years in IT delivery, IT operations leadership, stakeholder management, service delivery, risk and compliance oversight, vendor management, and 24x7 operational support.
ITIL, PMP, Agile, cloud, security, database, storage, SLA, 24x7
2mo
Save
Mark Applied
Hide
Technical Service Manager
Tyler or Shreveport or Lake Charles or Beaumont or Alexandria
FieldFull Time
Daikin Comfort Technologies
Daikin Comfort TechnologiesTokyo Stock Exchange: 6367: Manufactures and distributes residential and commercial HVAC systems.
5+ YOE5+ years technical support experience, HS/GED required, HVAC certification or two-year HVAC degree preferred, Microsoft Office365 proficiency, remote troubleshooting and field training experience, ability to lift 50 lbs and travel.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Daikin D-STAR, Daikin STEP
2w
Save
Mark Applied
Hide
Professional Ⅱ, CS Technical Support
Plano, Texas, United States
OnsiteFull Time
Samsung Electronics
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
4+ YOEBachelor's degree in engineering and 4+ years supporting consumer electronic products. Requires network infrastructure knowledge, technical problem-solving, data analysis, communication, and relationship management skills.
Wi-Fi, Bluetooth, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
1w
Save
Mark Applied
Hide
Sr Software Technical Account Manager I
Dallas, Texas, United States
RemoteFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
7+ YOEBachelor's degree or equivalent; 7+ years supporting enterprise or major-city customers; technical project and relationship management; SaaS, cloud, networking, telecommunications, and remote hardware/software troubleshooting experience.
Fusus, TASER, Draft One, JIRA, Microsoft Dynamics, CCTV, VMS, IP cameras, SaaS, cloud, Virtualization, Storage, Wi-Fi
3mo
Save
Mark Applied
Hide
Manager, Cyber Technical - IAM
McLean or Plano or Richmond or North America or United Kingdom or Philippines
$179k-$225k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
4+ YOE2+ MgmtRequires a high school diploma or equivalent, 4+ years in information security, and 1+ year supporting SailPoint. Preferred: people management, IAM development, programming, databases, analytics, and AI experience.
SailPoint, SailPoint IdentityIQ, SailPoint ISC, Java, JavaScript, Selenium, JSON, XML, Python, REST, Oracle, SQL Server, Postgres, Oracle APEX, Tableau, AWS
1mo
Save
Mark Applied
Hide
Manager, Cyber Technical - IAM
McLean or Plano or Richmond
$179k-$225k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: A diversified financial services providing banking and credit products.
4+ YOE2+ MgmtHigh school diploma or GED, 4+ years in information security, and 1+ year supporting SailPoint applications; preferred experience includes people management, IAM development, databases, programming, and AI tools.
SailPoint, SailPoint IdentityIQ, SailPoint ISC, Java, JavaScript, Selenium, JSON, XML, Python, REST, Oracle, SQL Server, Postgres, Oracle APEX, Tableau, AWS
2mo
Save
Mark Applied
Hide
Technical Business Analyst
Dallas, Texas, United States
$95k-$180k/yr HybridFull Time
Amatriot Group
Amatriot Group: Provides IT consulting and mission-critical technology support services.
4+ YOE4+ years as technical business analyst supporting Agile projects; SQL, Oracle, SQL Server experience; JIRA use; data analysis; writing business, technical and data lineage documents.
JIRA, SQL, Oracle, SQL Server, MongoDB
2w
Save
Mark Applied
Hide
Senior Technical Incident Manager
Dallas, Texas, United States
$64k-$157k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
5+ YOERequires 5+ years supporting enterprise production or IT operations, AWS expertise, monitoring and ITSM tools, Linux/Unix and Windows administration, incident response, strong troubleshooting, communication, and 24x7 on-call availability.
Amazon Web Services (AWS), Amazon EC2, Amazon CloudWatch, AWS CloudTrail, Amazon Route 53, Amazon S3, Elastic Load Balancing (ELB), AWS Lambda, Amazon ECS, Amazon RDS, Splunk, Dynatrace, SolarWinds, ServiceNow, OpenTelemetry, Linux, Unix, Windows, Jira, Confluence, Terraform, AWS CloudFormation, Microsoft PowerShell, Python
3mo
Save
Mark Applied
Hide
Technical Editor
Dallas, Texas, United States
$50k-$65k/yr RemoteFull Time
Versar Global Solutions
Versar Global Solutions: Project management and engineering services for government agencies.
2+ YOE2-4 years editing experience; BA in English or environmental field; strong grammar; able to work with technical data and multiple Project Managers; willing to support field work.
Adobe Illustrator, Adobe Acrobat, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
1d
Save
Mark Applied
Hide
EDM US Support & Service Delivery Manager
Dallas, Texas, United States
HybridFull Time
Gresham Technologies
Gresham Technologies: Provides enterprise data automation and reconciliation software for financial institutions.
5+ YOEBachelor's degree or equivalent experience, 5+ years in EDM support or service delivery, technical team leadership, advanced SQL, database troubleshooting, hosted or cloud solutions, and client relationship management.
SQL, Microsoft SQL Server, Oracle, AWS, Active Directory, XML, ITIL, Agile, Scrum