266 customer support manager jobs at 168 companies in Wills Point, TX
2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
7h
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Customer Support Associate
Allen, Texas, United States
OnsiteFull Time
Customer service experience across web, voice, and email channels; knowledge of trading cards and collectibles; strong communication, problem-solving, multitasking, and time-management skills; MS Suite proficiency.
Microsoft Word, Microsoft Outlook, Microsoft Excel
5d
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Customer Support - Contract Forester
Kilgore or Baton Rouge or Jefferson or Lake Charles or Longview or Marshall or Natchitoches or New Orleans or Texarkana or Tyler
FieldFull Time
4+ YOERequires 4+ years in utility vegetation management or related work, valid driver's license, clean record, outdoor field capability, strong communication, tree assessment knowledge, and technology proficiency.
Fulcrum, GPS, mapping software, data collection apps, smartphones, tablets, range finder, Microsoft?
2mo
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Customer Success Manager
Coppell or Dallas
$80k-$120k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
CCaaS, Salesforce, ServiceNow, CRM, ticketing, project management, service management, IVR, routing, workforce management, AI, omnichannel
3mo
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Customer Success Manager, Enterprise
Dallas, Texas, United States
HybridFull Time
3+ YOE3-5 years in SaaS sales/support/account management/customer success; travel up to 50%; strong organization, project management, and CRM experience.
1mo
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Customer Service Manager
Mesquite, Texas, United States
OnsiteFull Time
5+ YOE5+ years supervisory experience in product support with contact center experience; ability to analyze data, drive process improvements, and manage post-sale warranty/technical support. Bachelor's preferred.
2d
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or Arizona or California or Colorado or Florida or Georgia or Illinois or Massachusetts or North Carolina or New Jersey or Nevada or New York or Oregon or Tennessee or Texas or Utah or Virginia or Canada
$19-$21/hr RemoteFull Time
2+ YOERequires 2+ years of call center experience, multitasking ability, competing-priority management, and a passion for helping others. Property and casualty licensing is expected within 60 days.
1mo
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Customer Support Systems Platform Manager (R5349)
Dallas, Texas, United States
$110k-$170k/yr OnsiteFull Time
5+ YOE5+ years Salesforce administration experience, Service Cloud expertise, Flow automation, reports/dashboards, user and permission management, requirements gathering, and stakeholder collaboration. U.S. citizenship required.
Salesforce Service Cloud, Experience Cloud, Salesforce Flows, Salesforce Knowledge, Omni-Channel, Digital Engagement, Apex, Lightning Web Components, APIs
1mo
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
2w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
6d
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Customer Service and Account Support Representative
Dallas, Texas, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, strong communication, discrepancy resolution, Microsoft Office and customer management systems proficiency, organization, attention to detail, and basic math skills.
Microsoft Office, Cie Trade
1mo
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INK Operations Support Manager
Richardson, Texas, United States
OnsiteFull Time
Experience in operations or customer support, strong communication, organization, problem-solving, ability to manage multiple priorities, and process improvement and workflow documentation skills.
1d
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Customer Service Manager (Miami Gardens)
Miami Gardens or Miami or Tampa or New York or Dallas
OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years of customer service experience, including 2+ years leading teams in manufacturing or building solutions. CRM and support software proficiency required; English/Spanish proficiency preferred.
CRM, KPI dashboards
3w
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Global Head of Customer Experience & Support
Boston or California or Dallas or Maryland or New York or Utah or Washington
$320k-$365k/yr RemoteFull Time
Senior leader with proven ownership of retention, renewals, adoption, post-sale revenue; experience across direct/channel/DaaS motions, enterprise customer fluency, product orientation, commercial judgment, and operating discipline.
3w
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Head of Customer Success and Support Ops
Boston or Dallas or Washington or Maryland or California or New York or Utah
$320k-$365k/yr RemoteFull Time
Proven leader in post-sale revenue: ownership of onboarding, adoption, renewals, retention and expansion across direct, channel and Data-as-a-Service; enterprise customer fluency, product depth, commercial judgment, and operating discipline.
3w
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Samsung Senior Technical Support Manager
Plano, Texas, United States
$110k/yr OnsiteFull Time
10+ YOEBachelor's degree or 10 years of technical support experience, telecommunications and mobile-device support experience, plus expertise in MDM, email, networking, mobile platforms, troubleshooting, and customer communication.
Mobile Device Management (MDM), Enterprise Mobility Management (EMM), Microsoft Exchange, Microsoft 365, Active Directory, Microsoft Intune, VMware Workspace ONE (AirWatch), SOTI, MobileIron, MaaS360, Samsung Knox, POP, IMAP, SMTP, ActiveSync, Windows, LDAP, DNS, Domain Controller (DC), TCP/IP, WiFi, VPN, LAN, WAN, Microsoft Excel, iOS, Android, BlackBerry
1w
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Customer Support Engineer Intern (787384)
Plano, Texas, United States
OnsiteInternship
Strong technical aptitude, customer problem management, data analysis, negotiation, customer success, service request handling, change management, and collaboration skills required.
Microsoft Office Suite, Agentic AI
1w
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Business Support Coordinator
Dallas, Texas, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2 years of administrative support experience. Requires typing proficiency, English and grammar skills, office equipment knowledge, customer service skills, and EPIC template management.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, EPIC
4w
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Manager, Sales Support
Plano, Texas, United States
OnsiteFull Time
3+ YOE3+ years customer-service experience, managerial experience leading coordinators, Microsoft Office proficiency, strong communication, multitasking, organization, and attention to detail.
Microsoft Office Suite, Khameleon, Project Spec, PlanGrid, Adobe Acrobat
4w
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Manager, Sales Support
Plano, Texas, United States
OnsiteFull Time
Furniture Marketing Group: Commercial office furniture dealer and workplace design provider.
3+ YOE3+ years customer-service experience, Microsoft Office proficiency, strong communication, multitasking, detail orientation, and ability to coordinate sales orders and vendor pricing.
Microsoft Office Suite, Khameleon, Project Spec, PlanGrid, Adobe Acrobat
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