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403 technical support jobs at 246 companies in Roswell, GA

2d
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Technical Support Associate
Lindon or Jeffersonville or Atlanta
OnsiteFull Time
Global Payments
Global PaymentsNYSE: GPN: Provides payment technology and software solutions for global commerce.
High school diploma or equivalent; technical support experience with devices, operating systems, and peripherals preferred. Enterprise IT experience is a bonus.
ITSM, Active Directory, Virtual Desktop Infrastructure (VDI)
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2mo
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
Barracuda
Barracuda: Sells cybersecurity software for email, network, and data protection.
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
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1mo
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Technical Support Representative
McDonough, Georgia, United States
OnsiteFull Time
Conexon
Conexon: Provides rural fiber broadband design, construction, and ISP services.
High school diploma or equivalent; strong customer service, communication, multitasking, and technical troubleshooting skills; analytical aptitude; telecom or prior support experience preferred.
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1mo
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Technical Support Specialist
Atlanta, Georgia, United States
$70k-$80k/yr OnsiteFull Time
Graitec
Graitec: Develops BIM software and resells Autodesk design solutions.
2+ YOE2+ years technical/application/IT support experience (AEC/BIM preferred); knowledge of Autodesk products; Windows and networking fundamentals; strong troubleshooting, communication, and customer-focus.
AutoCAD, Revit, BIM 360, Autodesk Construction Cloud, Windows
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1d
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Technical Support Specialist
Louisville or Atlanta
OnsiteFull Time
Waystar
WaystarNASDAQ: WAY: Provides cloud-based healthcare payment and revenue cycle management software.
5+ YOEBachelor's degree or equivalent experience, 5+ years in technical product support, SaaS and cloud expertise, SQL proficiency, troubleshooting skills, and strong written and verbal communication.
S4, AWS, Azure, SQL, Salesforce Service Cloud, Zendesk
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1mo
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Technical Support Engineer
Scottsdale or Alpharetta
$45k-$60k/yr HybridFull Time
Illumia
IllumiaNASDAQ: ROP: Provides digital payment and identification systems for campus environments.
2+ YOE2+ years technical support experience, practical IT/engineering background, SQL and Windows/Linux familiarity, understanding of web technologies and APIs, strong communication and problem-solving skills.
SQL, Windows, Linux, HTTP, HTTPS, APIs, web browsers
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1mo
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Technical Support Specialist
Atlanta, Georgia, United States
OnsiteFull Time
Reliance Worldwide Corporation
Reliance Worldwide CorporationAustralian Securities Exchange: RWC: Manufactures and supplies water flow and plumbing control products.
2+ YOEHigh school diploma required, 2+ years technical sales support experience, strong verbal/written communication and troubleshooting, proficiency with Microsoft Office and Salesforce, ability to multitask and work independently.
Salesforce (CRM), Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1mo
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Technical Support Specialist
Alpharetta, Georgia, United States
$45k-$74k/yr OnsiteFull Time
LexisNexis Risk Solutions
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
2+ YOEAssociate degree or equivalent, 2+ years customer service/technical support and 2+ years law enforcement or RMS experience; experience with web-based enterprise software, troubleshooting, training, and networking.
Microsoft Office, Windows, HTML, XML, VPNs, Records Management Systems (RMS), DORS, RAR, Command Center, COMM server
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2w
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Technical Support Specialist
Atlanta, Georgia, United States
RemoteFull Time
Glytec
Glytec: AI-powered insulin management software for hospitals.
2+ YOELocated in Metro Atlanta area,2–4 years technical/software support experience,ability to troubleshoot software/integrations,data systems,strong communication and problem-solving;associate's or bachelor's preferred.
SQL, EMR/EHR, HL7
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1mo
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Technical Support Specialist
Atlanta, Georgia, United States
$55k-$71k/yr RemoteFull Time
MacStadium
MacStadium: Provides enterprise-grade cloud hosting and virtualization services on Apple hardware.
1+ YOE1–3 years technical support experience, Zendesk experience, strong written communication, familiarity with SSO/MDM/ABM and identity providers, comfortable working with AI tooling, US-based availability during business hours.
Orka, Zendesk, Apple Business Manager (ABM), MDM, SAML, OIDC, Okta, Entra ID, Google Workspace, JumpCloud, Jamf, Kandji, Mosyle, Confluence, Slack, VDI, CI/CD, VPN
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1mo
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Technical Support Specialist
Alpharetta, Georgia, United States
$45k-$74k/yr OnsiteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
2+ YOEAssociate degree or equivalent experience, 2+ years customer service or technical support, 2+ years law enforcement or RMS experience, proficiency with Microsoft Office/Windows, HTML, XML, VPNs, strong communication and troubleshooting skills.
Microsoft Office, Windows, HTML, XML, VPN
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1mo
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
WitnessAI
WitnessAI: Security and governance platform for enterprise AI interactions.
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
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1mo
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Equipment Technical Support Representative
Adairsville or North America
$44k-$56k/yr OnsiteFull Time
Yanmar America
Yanmar America: A global manufacturer of diesel engines and off-road equipment providing technical support and aftermarket services.
2+ YOE2+ years hands-on equipment service/support experience; ability to troubleshoot mechanical, electrical, hydraulic and electronic issues; familiarity with diagnostic tools and CRM; associates degree or technical certification preferred.
Salesforce CRM, volt/ohm meters, CAN bus interfaces, OBD diagnostic tools, remote diagnostic and monitoring tools, diagnostic software
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1w
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Sr Technical Support Analyst
Norcross or Omaha
HybridFull Time
ACI Worldwide
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
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1w
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
Global-e
Global-eNasdaq: GLBE: Platform enabling global direct-to-consumer e-commerce for brands.
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
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1w
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Manager, Technical Support Business
Atlanta, Georgia, United States
$72k-$130k/yr OnsiteFull Time
T-Mobile
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
1+ YOE1+ MgmtHigh school diploma/GED, 2–4 years customer service, 1+ year supporting production-impacting technical systems, and 1+ year people leadership. Requires Windows, MS Office, communication, coaching, and conflict resolution skills.
Windows, Microsoft Office Suite
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1mo
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Technical Support Representative
Buford or Greenwood or Greenville
OnsiteFull Time
Viking Range
Viking RangeNASDAQ: MIDD: Manufactures professional-grade kitchen appliances for residential and commercial use.
5+ YOE5+ years appliance repair/technical service experience, strong knowledge of gas/electrical/refrigeration systems, ability to diagnose complex issues, read schematics, excellent communication, and Microsoft Outlook/Office proficiency.
Microsoft Outlook, Microsoft Office
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3w
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Technical Customer Support Engineer
Canton, Georgia, United States
OnsiteFull Time
Gallagher
Gallagher: Provides integrated physical and electronic security technology solutions.
Several years technical support experience, networking fundamentals, device troubleshooting, ticket management, clear communication, and documentation skills.
Gallagher Command Centre
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1mo
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Technical Support Specialist
Peachtree City, Georgia, United States
OnsiteFull Time
SANY America
SANY America: Manufactures and distributes heavy construction and mining equipment.
5+ YOETechnical certificate or associate degree (or equivalent experience), 5+ years in heavy construction/industrial/ag equipment, strong phone/customer service skills, mechanical/electrical/hydraulic knowledge, Microsoft Office proficiency, and parts identification ability.
Sales Force, SAP, SIS, Microsoft Office
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1w
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IT Technical Support - Tier 1
Conyers, Georgia, United States
OnsiteFull Time
Pratt Industries
Pratt Industries: Manufactures recycled paper packaging and provides waste recycling services.
2+ YOEBachelor's degree and 2 years technical experience; ability to support PCs, laptops, printers, servers, Active Directory, and work order systems; strong communication and documentation skills.
Active Directory, Local Area Networks (LAN), Wide Area Networks (WAN), Service Desk, work order system
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