396 technical support jobs at 235 companies in South Fulton, GA
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Technical Support Engineer
Indianapolis or Atlanta or Seattle
$81k-$121k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
2+ YOEBachelor's degree or equivalent experience; 2+ years in technical support, software engineering, or customer-facing technical roles; Java debugging, databases, SQL, communication, and problem-solving skills.
Salesforce, Sales Cloud, Service Cloud, Data Cloud, Agentforce, Java, SQL, HTML, JavaScript, CSS, APEX, Spiff, Own, Tableau, CRMA, AI, LLM
Global PaymentsNYSE: GPN: Provides payment technology and software solutions for global commerce.
High school diploma or equivalent; technical support experience with devices, operating systems, and peripherals preferred. Enterprise IT experience is a bonus.
ITSM, Active Directory, Virtual Desktop Infrastructure (VDI)
Barracuda: Sells cybersecurity software for email, network, and data protection.
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
5+ YOEBachelor's degree or equivalent experience, 5+ years in technical product support, SaaS and cloud expertise, SQL proficiency, troubleshooting skills, and strong written and verbal communication.
S4, AWS, Azure, SQL, Salesforce Service Cloud, Zendesk
Reliance Worldwide CorporationAustralian Securities Exchange: RWC: Manufactures and supplies water flow and plumbing control products.
2+ YOEHigh school diploma required, 2+ years technical sales support experience, strong verbal/written communication and troubleshooting, proficiency with Microsoft Office and Salesforce, ability to multitask and work independently.
Salesforce (CRM), Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Glytec: AI-powered insulin management software for hospitals.
2+ YOELocated in Metro Atlanta area,2–4 years technical/software support experience,ability to troubleshoot software/integrations,data systems,strong communication and problem-solving;associate's or bachelor's preferred.
MacStadium: Provides enterprise-grade cloud hosting and virtualization services on Apple hardware.
1+ YOE1–3 years technical support experience, Zendesk experience, strong written communication, familiarity with SSO/MDM/ABM and identity providers, comfortable working with AI tooling, US-based availability during business hours.
Orka, Zendesk, Apple Business Manager (ABM), MDM, SAML, OIDC, Okta, Entra ID, Google Workspace, JumpCloud, Jamf, Kandji, Mosyle, Confluence, Slack, VDI, CI/CD, VPN
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
1+ YOE1+ year technical contact center/customer service experience preferred, strong problem-solving, communication, multitasking, and basic technical skills; ability to support via phone,email,chat.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, RNW
FortinetNASDAQ: FTNT: Develops and sells cybersecurity software and network security appliances.
3+ YOERequires 3+ years in technical support or system administration, networking and security knowledge, troubleshooting skills, and strong written and verbal communication. A computer science degree is desirable.
FortiGate, Windows, OSX, Unix/Linux, TCP/IP, VPN, IDS/IPS, KCS, AI
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
1+ YOEProvide technical support via phone/email/chat, troubleshoot and research solutions, document interactions in CRM, and participate in 24/7 on-call rotation; 1+ year contact center experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, Microsoft Teams, JIRA, Salesforce, Confluence, MyCRM, RNW, CRM
Global-eNasdaq: GLBE: Platform enabling global direct-to-consumer e-commerce for brands.
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
SANY America: Manufactures and distributes heavy construction and mining equipment.
5+ YOETechnical certificate or associate degree (or equivalent experience), 5+ years in heavy construction/industrial/ag equipment, strong phone/customer service skills, mechanical/electrical/hydraulic knowledge, Microsoft Office proficiency, and parts identification ability.
Pratt Industries: Manufactures recycled paper packaging and provides waste recycling services.
2+ YOEBachelor's degree and 2 years technical experience; ability to support PCs, laptops, printers, servers, Active Directory, and work order systems; strong communication and documentation skills.
Active Directory, Local Area Networks (LAN), Wide Area Networks (WAN), Service Desk, work order system
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
Park Place Technologies: Provides data center hardware maintenance and IT infrastructure managed services.
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office
Acuity Inc.NYSE: AYI: Provides lighting systems and building automation technologies.
2+ YOERequires 2 years of related experience, strong communication and analytical skills, technical aptitude with electrical systems and wiring diagrams, and proficiency with Microsoft Office Suite and Salesforce.
Microsoft Office Suite, Salesforce, Customer Relationship Management (CRM), Knowledge Centered Service (KCS)
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
1+ YOEBachelor's degree and 1+ years banking experience; experience in customer service, technical troubleshooting, file transmission support, and training; strong communication and organizational skills.
Business Online Banking, tracking database, web browser, operating system