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78 technical support specialist jobs at 45 companies in Petaluma, CA

15h
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Technical Support Specialist
New York City or San Francisco or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$64k-$100k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOERequires 2–3 years supporting technical products, technical education or equivalent experience, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
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1mo
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Anrok
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
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2mo
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Technical Support Specialist
Concord, California, United States
$28-$38/hr HybridFull Time
Chevron Federal Credit Union
Chevron Federal Credit Union: Member-owned credit union providing personal banking and lending services.
2+ YOE2+ years technical/desktop support in Windows enterprise; experience with Ivanti Neuron/Intune and ServiceNow; knowledge of Active Directory/Entra and TCP/IP; high school diploma or equivalent; strong troubleshooting and communication skills.
Active Directory, Entra, Windows 11, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Zoom, Microsoft Teams, remote access VPN, ServiceNow, Ivanti Neuron, Intune, Poly A/V, iPad, softphone
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2mo
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Technical Support Specialist , UK
United Kingdom or San Francisco
£40k-£60k/yr RemoteFull Time
Nash
Nash: Provides an API-based platform for last-mile delivery orchestration.
5+ YOE5+ years in technical support or support engineering in SaaS, hands-on platform/integration investigation, experience with APIs/webhooks and observability tools, strong incident communication and escalation skills, UK-based.
Datadog, New Relic, Grafana, Pylon, Zendesk
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2w
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Technical Support Specialist
Vallejo, California, United States
$53k-$65k/yr OnsiteFull Time
Touro University
Touro University: Private university system offering higher education and professional degrees.
2+ YOERequires a bachelor's degree or 2+ years of hands-on IT experience, workstation and peripheral support, Windows/Mac, networking, audiovisual equipment, Microsoft Office, troubleshooting, communication, and customer service skills.
Windows, Mac, Windows XP, Windows 7, Windows 10, iOS, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Exchange, Active Directory, Group Policies, LAN, WAN, VPN, VoIP, WiFi, Internet Explorer, Chrome, Firefox, MCSE, MCITP, CompTIA, FERPA, HIPAA
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4w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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1w
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Technical Support Specialist
Irvine or Los Angeles or San Francisco or Washington
$61k-$100k/yr OnsiteFull Time
Crowell & Moring
Crowell & Moring: International law firm providing litigation and corporate legal services.
2+ YOEBachelor's degree in an IT-related field or equivalent experience, 2+ years of directly related experience, advanced PC skills, troubleshooting ability, communication skills, and ability to lift up to 50 lbs.
iManage, ChangePro, Litera, Microsoft Office, Windows OS, Service Desk
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2mo
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Technical Support Specialist (US West Coast)
San Francisco or California or Israel
RemoteFull Time
Upwind Security
Upwind Security: Provides a runtime-first cloud security platform for infrastructure protection.
1+ YOE1–3 years in external technical support roles, fluent English, MySQL, cloud, Docker, Linux, Kubernetes, OpenSearch, Grafana, bachelor's in Engineering/Cyber Security or equivalent.
MySQL, Docker, Linux, Kubernetes, OpenSearch, Grafana, Slack, eBPF
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2w
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Technical Support Specialist - Software (55386)
Mentor or Hauppauge or Point Richmond or Ohio
$58k-$72k/yr HybridFull Time
STERIS
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Microsoft Windows, Linux, Microsoft Excel
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1mo
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
Figma
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer
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1w
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Automation Technical Specialist
Illinois or Arizona or Arizona City or Buckeye or Carlsbad or Chandler or California or Phoenix or Alameda or Seattle or United States or North America
$78k-$156k/yr FieldFull Time
Abbott
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
4+ YOEAssociate degree or equivalent experience, 4+ years supporting complex technical systems, customer-facing troubleshooting, project execution, and ability to travel up to 100% with access to a major airport.
Abbott Diagnostics
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1mo
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
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2mo
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IT Support Specialist
South San Francisco, California, United States
$116k-$140k/yr HybridFull Time
California Institute for Regenerative Medicine
California Institute for Regenerative Medicine: Funds and accelerates stem cell and gene therapy research
3+ YOEProvide Tier 1-2 support for macOS, Windows, iOS, MDM (Jamf/Intune), Microsoft 365, identity management, networking, AV, SIEM monitoring; 3 years IT support experience; BS or equivalent experience; relevant technical certifications preferred.
Jamf, Microsoft Intune, Microsoft 365, Zoom, Microsoft Teams, WebEx, Slack, Adobe, Monday.com, Keeper, OneLogin, DocuSign, Calendly, Salesforce, Microsoft SharePoint, Microsoft Entra ID, FileVault, SIEM, DarkTrace, SentinnelOne, OVH, Otava, Amazon
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1w
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Automation Technical Specialist
Illinois or Arizona City or Buckeye or Carlsbad or Chandler or California or Phoenix or Alameda or Seattle or United States
$78k-$156k/yr RemoteFull Time
Abbott
AbbottNYSE: ABT: Provides medical devices, diagnostics, and science-based nutritional products.
4+ YOEAssociate degree or equivalent experience, 4+ years supporting complex automation or laboratory systems, customer-facing troubleshooting experience, project execution skills, and ability to travel up to 100%.
automation hardware, laboratory instrumentation, diagnostic equipment
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4w
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IT Support Specialist
San Francisco, California, United States
$60k-$79k/yr HybridFull Time
Minted
Minted: Marketplace for design and art from independent artists.
1+ YOE1–2 years level‑1 technical support in mixed Mac/PC environments; experience with NinjaOne, Okta, Google Workspace, browsers, AV systems; strong communication and troubleshooting skills.
NinjaOne, Okta, Google Workspace, Chrome, Safari, Firefox, Google Meet, Zoom Rooms, Brainner AI
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3w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
Juniper Square
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
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2w
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Support Specialist, Workforce
Austin or Akron or Irvine or San Francisco
$22-$29/hr HybridFull Time
Restaurant365
Restaurant365: Cloud-based accounting and back-office software for restaurant operators.
Experience with payroll and HR systems, strong attention to detail, Excel proficiency, technical aptitude, and effective written and verbal communication.
R365 Payroll, Microsoft Excel
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1w
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Consumer Support Specialist - US
United States or North America or Seattle or New York City or San Francisco or London
$75k-$90k/yr RemoteFull Time
Runway
Runway: Develops generative AI software for creative video production.
1+ YOE1–3 years in customer support, operations, or a technical role; strong written communication, modern tool proficiency, high-volume support experience, curiosity, autonomy, and interest in AI or creative tools.
Notion, Slack, Zendesk, Google Workspace, Discord
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2mo
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Seasonal, Operations Technical Specialist (Part Time)
Cotati, California, United States
$18-$28/hr FieldPart Time, Seasonal
H&R Block
H&R Block: A tax preparation and financial services that provides seasonal office support and operational services.
Provide hands-on operational, technical, and logistical support for seasonal tax office openings, maintenance, hardware setup, inventory, and supplies; must lift 55+ lbs, have basic technical knowledge, reliable transportation, and strong communication and organizational skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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2mo
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Clinician Support Specialist (Contract)
San Francisco or United States
$36-$50/hr RemoteFull Time, Contract
Ambience Healthcare
Ambience Healthcare: AI platform automating clinical documentation and medical coding.
2+ YOE2+ years in customer or technical support (healthcare/SaaS preferred); troubleshoot complex technical issues, strong clinician-first written/verbal communication, build knowledge resources, available 1:00 PM–9:00 PM EST and weekly overnight on-call.
Intercom, Notion, PagerDuty, EHR
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