315 telephony jobs at 124 companies in Georgia
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SUPV TELEPHONY OPERATIONS
Atlanta, Georgia, United States
$61k-$91k/yr OnsiteFull Time
6+ YOEBachelor's in electrical engineering or related preferred; minimum 6 years related experience in transit telecom environments; experience with Cisco voice, Call Manager, Unity, SONET, fiber optics; strong communication and analytical skills.
Cisco, Call Manager, Unity, Harmony Voice Recorder, IP7-PA Announcement, SONET, Fiber optic networks, Cisco Voice Gateways
2d
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Inside Sale Support Representative - Atlanta
Atlanta, Georgia, United States
$24-$26/hr RemoteFull Time
1+ YOEHigh school diploma or GED, 1 year of work experience required, customer service or retail sales preferred, and proficiency with Microsoft Office, CRM, telephony, and retail systems.
Microsoft Office Suite, Microsoft PowerPoint, Customer Relationship Management (CRM) systems, telephony systems, Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, Appliance Ordering System
4w
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DISPATCH SUPERVISOR- WI
Madison or Villa Rica
OnsiteFull Time
2+ YOE2+ MgmtSupervise dispatch call center operations; manage staff, schedules, and performance; knowledge of state contracts, GPS tracking, telephony, WFM; Associate degree plus 2+ years dispatch/transportation call center management.
Telephony, Call Routing, Ticket/Case Management, Workforce Management, WFM, Microsoft Office, GPS tracking systems
3w
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Director, Contact Center Technology
Boston or Plano or Atlanta or Morristown or Hyderabad
$153k-$194k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years leading enterprise contact center/telephony technology, 5+ years people leadership, CCaaS and telephony expertise (NICE CXone, Genesys, Five9, Amazon Connect, Talkdesk, Cisco), SIP/IVR knowledge, vendor management, executive communication.
NICE CXone, Genesys Cloud, Five9, Amazon Connect, Talkdesk, Cisco, Salesforce Service Cloud, SIP, IVR
1d
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Sr Data Reporting Analyst (NICE CXone)
Pasadena or Colorado or Georgia or Hawaii or Maryland or Oregon or Washington
$130k-$168k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent experience, 8 years of IT support or operations experience, 4 years in network or telephony support, and 2 years leading IT or operational teams.
NICE CXone, VoIP, LAN/WAN, Cisco
1mo
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Enterprise Account Executive / Healthcare
South Carolina or Virginia or Georgia
$175k-$389k/yr HybridFull Time
8+ YOE8+ years enterprise software sales experience selling UC/telephony/contact center/AI solutions, strong negotiation, forecasting, pipeline management, ability to travel regularly.
Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, Zoom Webinars, BrightHire
4w
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Customer Service Manager - Remote
Atlanta, Georgia, United States
RemoteFull Time
2+ YOE2+ years call center customer service experience, leadership and coaching skills, strong communication, telephony and computer system proficiency, ability to work flexible shifts and handle escalations.
Microsoft Office
3w
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Telecommunications Manager
Miramar or Atlanta or Austin or Houston or Dallas or Orlando or Tallahassee or West Palm Beach or Fort Lauderdale or Phoenix or Charlotte
RemoteFull Time
8+ YOE8+ years managing enterprise telephony systems with Avaya expertise, team leadership, vendor and budget management, project management, and experience migrating to cloud/UCaaS platforms; bachelor’s degree preferred.
Avaya, Microsoft Teams, Zoom, SIP, RingCentral, Cisco
1mo
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Unified Communications Manager
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE2+ Mgmt10+ years IT infrastructure experience with UC/telephony focus, enterprise voice/contact center/video/signage/platform experience, leadership and vendor management, EMR not mentioned, Bachelor's degree required.
MS Teams, RingCentral, 8x8, Cisco, Nice, Genesys, Five9, Webex, Q-sys, Appspace, Reach Media, Yodeck, SharePoint, Confluence, ServiceNow, JIRA, Quality Center
2w
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Telecomm/VoIP Manager
Phoenix or Atlanta or Indianapolis
$105k-$118k/yr RemoteFull Time
7+ YOE7+ years supporting Avaya telephony, deep SIP and H.323 knowledge, enterprise SIP trunking, scripting for mass configs, LNP and carrier management, and project management for VoIP installs/upgrades.
Avaya Communications Manager, Avaya IP Office, Avaya System Manager, Avaya Session Border Controller, SIP, H.323, VMWare, Microsoft Teams
2d
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Network Support Technician
Ringgold, Georgia, United States
$15-$20/hr OnsiteFull Time
High school diploma required; associate degree or 2–5 years of computer-based experience recommended. Requires telephony, MAC address, DHCP, IP, firewall, malware, repair, and switch testing knowledge.
MAC Addresses, DHCP Logs, IP Addresses, Roku, Apple, Cloud computing, firewalls, spyware, malware, viruses, switch testing system, voicemail
1mo
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
2d
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Business Systems Tech I-FO
Cairo, Georgia, United States
FieldFull Time
3+ YOERequires a driver's license, technology and math skills, safety training, physical ability to climb and lift 50 pounds, and 3–6+ years of related telephony or network operations experience, or equivalent military experience.
Test Equipment, Ladders, Climbing Hooks, Hand Tools, Power Tools, Van
1d
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Senior Field Engineer - ECH SME - US Remote
United States or Chicago or Minnesota or North Carolina or Iowa or Louisiana or Georgia or Montana or Vermont or California or New York or North Dakota or Illinois or New Mexico or Texas or Idaho or Michigan or Rhode Island or Kansas or Washington or Kentucky or South Dakota or Maine or Colorado or Massachusetts or New Jersey or Connecticut or Pennsylvania or Alabama or Virginia or Florida or Oklahoma or Missouri or Delaware or Arkansas or South Carolina or Maryland or Utah or Mississippi or Arizona or Nevada or Nebraska or New Hampshire or Indiana or Oregon or Tennessee
$90k-$100k/yr RemoteFull Time
5+ YOEHigh school diploma or associate's/bachelor's degree in a technical field, 5+ years in engineering or technical environments, 3+ years deploying complex IP systems, and extensive cloud, networking, telephony, and virtualization experience.
AWS Certified Cloud Practitioner, Microsoft Azure, Microsoft Certified: Azure Fundamentals, CompTIA Network+, CompTIA Security+, Red Hat KVM, VMware ESXi, Microsoft Hyper-V, Microsoft SQL Server, Windows Server, Windows, Linux, Cisco IOS, Fortinet FortiGate, Active Directory, SIP, ACD, SBCC, API
2mo
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Network Administrator II
Lawrenceville, Georgia, United States
$57k-$71k/yr OnsiteFull Time
4+ YOEBachelor's degree (or equivalent experience) and 4 years relevant IP network/system experience; hands-on skills with switches, routers, telephony, firewalls, VPNs, and Linux; participates in 24/7 on-call rotation and mentors junior staff.
VoIP, SIP, PRI, DNS, DHCP, VLAN, IP address management, Linux, Cisco, HPE/Aruba, Palo Alto, APC, OSPF, Sangoma, FreePBX, Asterisk, VPN, firewalls
1mo
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Solutions Engineer III
Atlanta or Denver or San Antonio or Chicago
$92k-$138k/yr RemoteFull Time
5+ YOE5+ years in solutions/sales engineering, BA/BS or equivalent, deep expertise in SIP/telephony, APIs, CPaaS, SMS/RCS, VoIP and AI voice solutions; strong communication, project leadership, and customer-facing skills.
SIP, APIs, RCS, CPaaS, VoIP, AI
5d
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Lead National Resource Specialist (Program Services)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOERequires one year of specialized experience equivalent to GS-09, including call center team leadership, customer communication, data reporting, workload monitoring, telephony and messaging systems, coaching, and mentoring; graduate education may substitute.
Genesys, Dynamics 365, Unified Lending Platform (ULP), USA Hire, USAJOBS
2mo
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Installation Tech IV
Atlanta, Georgia, United States
FieldFull Time
6+ YOEHigh school diploma/GED, 6+ years telecom experience, proficiency at Technician III level, telephony expertise, intermediate Microsoft Office and Windows skills, ability to lift up to 70 lbs, pass drug screen and background check, travel up to 50%.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows
1mo
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Security Flex Officer
Charlotte or Leeds or Atlanta
$20/hr OnsiteFull Time
2+ YOE18+ years old, valid driver's license, HS diploma/GED, 2+ years security or military/LEO experience, ability to pass state-required security licensing and crisis prevention training, reliable transportation, ability to stand long periods and lift up to 50 lbs, authorized to work in the U.S.
radio, telephone, console monitor
1mo
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Host
Peachtree City, Georgia, United States
OnsitePart Time
Greeting and seating members/guests, maintaining host area, operating phone/POS/tablet, handling sensitive member information, standing for long periods and occasional lifting up to 100 lbs; high school diploma preferred.
POS System, Telephone, Tablet
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