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177 user support jobs at 126 companies in Frederick, MD

3mo
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User Support Specialist
Reston, Virginia, United States
OnsiteFull Time
VTG
VTG: Provides force modernization and digital transformation for defense agencies.
3+ YOEActive TS/SCI with Poly; 3+ years user/app admin support; scripting (PowerShell/Bash); 5 years docs/workflow design; 5 years user admin/access control; 3 years triaging system errors; SQL/Oracle DB experience preferred.
PowerShell, Bash, SQL, Oracle Database
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3w
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User Support Specialist – Journeyman
Washington, District Of Columbia, United States
$29-$35/hr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEActive Secret clearance and DoD 8140, 4+ years end-user support experience, troubleshooting hardware/software/network, experience with ServiceNow or Jira, bachelor’s degree or equivalent experience, strong communication.
ServiceNow, Jira
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1mo
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User Support Program Manager
Washington, District of Columbia, United States
RemoteFull Time
ITC Federal
ITC Federal: Federal systems integrator providing IT modernization and digital solutions.
7+ YOE3+ MgmtSeven+ years end-user support experience; leadership experience; remote-work capability; strong communication; experience with automated litigation support preferred.
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3w
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User Support Specialist
Tysons or United States
$57k-$97k/yr OnsiteFull Time
LMI
LMI: Delivers management, technology, and analytics solutions for federal agencies.
3+ YOEBachelor's in CS/IS (or equivalent), 3+ years Tier 2/3 IT support, ServiceNow proficiency, root cause analysis, SLA-driven federal help desk experience, strong communication; Public Trust clearance required.
ServiceNow
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3mo
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User Support Specialist
Reston, Virginia, United States
OnsiteFull Time
VTG
VTG: Provides engineering and digital modernization solutions for national security.
3+ YOEActive TS/SCI with Poly; 3+ years admin support; associates or 7+ years experience; 5 years docs/workflow/access control; 5 years scripting (PowerShell/Bash); 3 years SQL/Oracle; ITSM familiarity.
PowerShell, Bash, SQL, OracleDB, ITSM
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2mo
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User Support Specialist - TS/SCI
Bethesda, Maryland, United States
$73k-$133k/yr OnsiteFull Time
Sunayu
Sunayu: Engineering technology and DevSecOps solutions for defense and intelligence missions.
4+ YOEActive TS/SCI clearance with ability to obtain polygraph; BS degree + 4 years intelligence experience; IC/LEA experience; create user guides; strong communication.
Postman, Elasticsearch, Kibana, Tableau, ArcGIS, Analyst Notebook, Microsoft Office, SharePoint, Jira, Confluence
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3w
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Senior Associate- Corporate Functions/End User Support Specialist
McLean or Richmond
$81k-$101k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
1+ YOEBachelor's degree, 1+ year LMS administration/client consulting/end user support experience, proficiency with LMS and support tools, strong communication and problem-solving skills.
One Learn, Docebo, Google Suite, Slack, ServiceNow, Zoom
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1w
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COMPUTER USER SUPPORT SPECIALIST II
Baltimore, Maryland, United States
$28-$37/hr OnsiteFull Time
State of Maryland
State of Maryland: Provides public governance and services for Maryland residents.
1+ YOEHigh school diploma or equivalent, 1 year help-desk or computer support experience; AV/VTC and event support experience preferred; flexible to work evenings, weekends, and holidays.
ATEM control, OBS, Wirecast, Vimeo Livestream, Adobe suite, Propresenter 7, Powerpoint, Facebook Live, Instagram Live, Twitch, YouTube Live, TikTok Live
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1d
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OSINT Platform User Support Specialist 4
Bethesda, Maryland, United States
OnsiteFull Time
Base-2 Solutions
Base-2 Solutions: Delivers engineering and technology services for national security.
10+ YOEActive TS/SCI with CI Polygraph ability, 10+ years OSINT analyst experience, IC/LE engagement, training and user-guide development, EM/technical support, strong communication and problem-solving skills.
Elasticsearch, Kibana, Tableau, ArcGIS, Analyst Notebook, Microsoft Office, Microsoft SharePoint, Jira, Confluence
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4w
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
Doyon Technology Group
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10
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2mo
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24/7 Operational User Support Specialist
Sterling, Virginia, United States
$79k-$165k/yr OnsiteFull Time
CACI International
CACI InternationalNYSE: CACI: Provides information technology and engineering services for government agencies.
5+ YOEActive TS/SCI with polygraph, 5+ years military or intelligence community experience, 24/7 shift flexibility, strong problem-solving and communication, customer-service mindset; Grafana/Kibana/Guild familiarity and Security+ preferred.
Grafana, Kibana, ChatSurfer, Bodhi
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2w
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End User Support Technician Tier 3
Gaithersburg, Maryland, United States
OnsiteFull Time
Fairweather
Fairweather: Provides remote medical, safety, and logistics support for Alaskan industries.
2+ YOE2 years help-desk experience, HS diploma/GED (associate preferred), valid driver’s license and personal vehicle, experience with Office 365, VMware, MDT, ConnectWise, Kaseya; coaching and documentation skills.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, VMware, Windows, Microsoft Deployment Toolkit (MDT), Active Directory
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2mo
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24/7 Operational User Support Specialist
Sterling, Virginia, United States
$79k-$165k/yr OnsiteFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
5+ YOE5+ years in Military or Intelligence Community with customer service and problem-solving skills; TS/SCI with polygraph; willingness for 24/7 shifts.
Grafana, Kibana, Chatsurfer, Bodhi
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2w
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User Experience Designer 2
Annapolis Junction or Fort Meade
$120k-$160k/yr OnsiteFull Time
T-Rex Solutions
T-Rex Solutions: IT modernization and cybersecurity for the federal government.
10+ YOEConduct user research and usability testing, collect and organize qualitative and quantitative data, support UX lead, synthesize findings, and collaborate with engineering; requires bachelor's and 10 years' experience and active TS/SCI w/ FSP within 7 years.
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2mo
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User Support Modernization and Automation Lead
Arlington, Virginia, United States
$117k-$243k/yr OnsiteFull Time
Accenture Federal Services
Accenture Federal ServicesNYSE: ACN: Provides technology and consulting services to U.S. federal agencies.
8+ YOE8 years in systems engineering for complex technical platforms; translate requirements into designs; risk mitigation; Bachelor's in IT, Cybersecurity, CS, IS, Data Science, or Software Engineering; TS/SCI clearance with polygraph.
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5d
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System User Expert
Beale AFB or Chantilly
HybridFull Time
SAIC
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
9+ YOEProvide operator training and support for CMCC/OmniView, create operator materials, capture feedback, support test events and live operations; proficiency with Jira and Confluence; TS/SCI clearance preferred.
OmniView, Jira, Confluence
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1d
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End User Engagement Communications Program Support
McLean or United States
$98k-$163k/yr HybridFull Time
Guidehouse
Guidehouse: Provides management and technology consulting services to diverse organizations.
3+ YOEBachelor's degree, 3+ years relevant post‑graduation experience including management consulting and strategic communications; must obtain Public Trust and meet US citizenship/contiguous US residency requirements; strong writing and project management skills.
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1w
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Fall 2026 IT End User Support Co-Op
Hunt Valley, Maryland, United States
$24-$28/hr OnsiteFull Time
Textron
TextronNYSE: TXT: Manufactures aircraft, defense systems, and industrial specialized vehicles.
Working toward a bachelor’s in IT/IS/CS, strong interpersonal and critical thinking skills, basic desktop and application support knowledge, and self-motivation for continuous learning.
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5d
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System User Expert
Chantilly, Virginia, United States
$80k-$120k/yr OnsiteFull Time
SAIC
SAICNYSE: SAIC: Provides engineering, IT, and mission support services to government.
9+ YOE9+ years related experience (or HS+11yrs); experience training operators in C2/C2ISR/Air Battle Management; hands-on OmniView or similar UIs; proficiency with Jira and Confluence; ability to produce operator materials and support live operations and test events.
OmniView, Jira, Confluence
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3w
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User Engagement and Training Specialist SME (TS/SCI with a CI Poly)
Chantilly, Virginia, United States
OnsiteFull Time
Vibrint
Vibrint: Provides mission-critical systems and data analysis for national security.
4+ YOE4+ years supporting user engagement/training in a cleared environment; lead instructor-led training, develop materials, explain technical concepts, collaborate with technical and government stakeholders; active TS/SCI with poly required; HS/GED required, Bachelor's preferred.
Microsoft Office, Microsoft SharePoint, Confluence, Jira, Git, Azure DevOps, Spring Boot, Docker, Kubernetes
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