22 workforce management analyst jobs at 18 companies in Texas
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Workforce Management Realtime Analyst
Brownsville, Texas, United States
OnsiteFull Time
TeleperformanceEuronext Paris: TEP: Global provider of outsourced customer experience management services.
0.5+ YOE6+ months workforce or call center experience, strong customer service and communication skills, flexible availability, proficiency with email and advanced spreadsheets (Excel), must pass background and drug checks.
Management & Program Analyst (Workforce Management)
Houston, Texas, United States
$123k-$160k/yrOnsiteFull Time
U.S. Customs and Border Protection: Secures United States borders and facilitates international trade and travel.
1+ YOEOne year of specialized workforce management experience equivalent to GS-12, including workforce planning, data analysis, senior leadership guidance, executive reporting, and program improvement. U.S. citizenship and English required.
Electronic Medical Records (EMR), Microsoft Excel, USA Hire, Microsoft Office 365, E-Verify, Thrift Savings Plan
Management and Program Analyst (Workforce Management)
Blaine or Seattle or Kansas City or Indianapolis or Denver or Atlanta or Albuquerque or Portland or New York or New Orleans or Phoenix or Austin or Minneapolis or Boston or Salt Lake City or Los Angeles or San Francisco or Chicago or Oklahoma City or Washington or Miami
$84k-$131k/yrOnsiteFull Time
U.S. Customs and Border Protection: Protecting national borders and facilitating lawful international trade.
1+ YOERequires one year of specialized workforce management or program analysis experience at GS-10 or equivalent; U.S. citizenship, English pre-employment processes, background investigation, and U.S. residency requirements apply.
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
2+ YOE2+ years workforce management or contact center analytics experience; strong data analysis, forecasting, staffing, and communication skills; Microsoft Office proficiency.
Metro One Loss Prevention Services Group: Provides professional security guard and loss prevention services.
3+ YOERequires 3–5 years as an HRIS Analyst, advanced Microsoft Excel and database management skills, data analysis, process improvement, technical support, communication, and deadline management.
Caris Life SciencesNASDAQ: CAI: Provides molecular profiling and AI-driven precision medicine diagnostics.
1+ YOEBachelor's degree required; 1–3 years of Workday administrator experience with HCM, Recruiting, Time Tracking, Absence, Scheduling, Compensation, reporting, integrations, security, data management, and troubleshooting.
Tailored Brands: Omnichannel retailer of menswear, formalwear, and tailored clothing.
1+ YOEBachelor’s degree or equivalent experience; 1–2 years in workforce management, retail operations, finance, analytics, or related work preferred. Requires intermediate Excel, analytical, communication, and organizational skills.
Workforce Management Systems, WFM, Microsoft Excel, MicroStrategy, Cognos, SAP, Oracle, Tableau, Looker, Power BI, Microsoft Office
United States Department of Agriculture: Federal department overseeing American agriculture, food, and rural development.
1+ YOERequires one year of specialized experience at the GS-11 or GS-12 level in workforce analytics, payroll reporting, budget formulation, forecasting, dashboards, or federal program analysis.
Microsoft Power BI, Microsoft Power Automate, Microsoft Power Query
Labor & Productivity Management Systems Analyst - Remote based in US
Texas or United States
$74k-$105k/yrRemoteFull Time
Tenet HealthcareNYSE: THC: Operates a network of hospitals and ambulatory care centers.
5+ YOE5+ years experience in hospital staffing, labor management, workforce analytics, WFM systems (UKG Pro WFM preferred), system implementation, and stakeholder management; bachelor's degree preferred.
Lead Business Strategy Analyst - P&C Contact Center Workforce Analytics
San Antonio or Phoenix or Colorado Springs or Tampa or Chesapeake
$127k-$243k/yrHybridFull Time
USAA: Provides insurance and banking to the military community.
6+ YOE8+ years analytics/strategy experience (or 6+ with advanced degree). Expertise in workforce planning, capacity management, predictive modeling, forecasting, and translating data into strategic recommendations.
Gainwell Technologies: Delivers technology solutions for public health and Medicaid programs.
1+ YOEBachelor's degree or equivalent experience; 1–3 years in operations/business/quality/WFO roles; experience configuring Verint or similar CX/WFO platforms; exposure to contact center or back-office environments.
SERCO of Texas: Provider of government-funded workforce development and career services.
5+ YOEBachelor's degree required (master's preferred); 5+ years in process improvement or program analysis; strong data analysis, communication, and Microsoft Office (Excel, PowerPoint) skills; experience in workforce development preferred.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint
Workforce Experience Strategic Finance and Business Insights Analyst
Spring or Tlaquepaque or Houston
$93k-$144k/yrOnsiteFull Time
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
10+ YOEFour-year or graduate degree in business, economics, finance, or related discipline, or equivalent experience; typically 10+ years in financial management, audit, accounting, or related work.
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
2+ YOE2+ years contact center workforce management experience, real-time decision-making, forecasting and analytics, strong communication, schedule flexibility for 24x7 coverage, proficiency with WFM platforms and data tools.
Microsoft Office Suite, Kronos, Verint, NICE, SQL, Python, VBA, Tableau
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Supports workforce management strategy and operations for global retail stores, collaborating with cross-functional partners to execute retail programs.
eBayNASDAQ: EBAY: Global online marketplace for buying and selling diverse products.
5+ YOE5+ years in business operations, workforce planning, vendor and vendor invoice management, capacity modeling, reporting and process improvement; bachelor's degree or equivalent; strong analytical and communication skills.
G Suite, Tableau, Sherlock, Fieldglass, Ariba, AirTable
2+ YOEBachelor's degree or equivalent experience; 2+ years in HRIS, HR operations, workforce planning, reporting, or analytics. Requires organizational data management, Microsoft Excel, analytical, problem-solving, and communication skills.
SAP SuccessFactors Employee Central, Microsoft Excel
Base Power: Providing residential battery systems and retail electricity services.
4+ YOE4–8+ years in data analytics or workforce management for queue-based teams; strong SQL skills; experience with workforce models, forecasting, SLA tracking, and support platforms; able to translate analysis into clear recommendations.