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92 workforce management manager jobs at 67 companies in Phoenix, AZ

3mo
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Manager, Workforce Management, Planning & Strategy
Rochester or Phoenix
$74k-$117k/yr HybridFull Time
Paychex
PaychexNasdaq: PAYX: Provider of payroll, human resources, and benefits outsourcing services.
5+ YOE5+ Mgmt5+ years in workforce planning and management in large multi-site contact centers, 5 years leading people; Bachelor's degree preferred; experience with forecasting, scheduling, finance, KPIs, and Genesys preferred; strong communication and project management skills.
Genesys
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2w
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Workforce Manager
Phoenix, Arizona, United States
$54k-$62k/yr OnsiteFull Time
Aerotek
Aerotek: Provides specialized staffing and workforce solutions for industrial sectors.
Customer- or sales-focused experience in a team environment; bachelor’s degree preferred; ability to liaise with client managers, office and contract employees and manage temporary workforce.
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1mo
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Manager, Digital Workforce & IAM Product Management (IAM)
Chicago or Tempe
$137k-$234k/yr OnsiteFull Time
Northern Trust
Northern TrustNASDAQ: NTRS: Financial services for individuals, families, and global institutions.
Experience leading engineering and product teams, product management for AI/automation and IAM, knowledge of identity/authentication/authorization, cyber security alignment, roadmap and stakeholder management.
IAM, AI Agents, Digital CoWorkers
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1mo
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Workforce Management Specialist
Florida or Indiana or Ohio or Louisiana or Iowa or New Hampshire or Delaware or North Carolina or Utah or Montana or Oklahoma or Virginia or Shelton or Arkansas or Alabama or Missouri or Pittsburgh or Nevada or San Antonio or New York City or Tampa or St. Petersburg or Mississippi or Tennessee or Orlando or New Mexico or Kansas or Maitland or Phoenix or Idaho or West Virginia or Gilbert or Maine or Pennsylvania or Nebraska or Sunrise or Port St. Lucie or South Carolina or Georgia or Wisconsin or Texas or Dallas or Connecticut or Arizona or Kentucky
RemoteFull Time
HealthPlanOne
HealthPlanOne: Digital marketplace for health insurance and Medicare plans.
High school diploma, intermediate-to-advanced Microsoft Works Suite, data analysis and forecasting skills, excellent communication and time management; WFM tool experience and 2 years real-time WFM preferred.
Microsoft Works Suite, IEX, Verint, Calabrio, Five9, CXOne WFM
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2w
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Workforce Planning Manager
Phoenix, Arizona, United States
OnsiteFull Time
Shamrock Foods Company
Shamrock Foods Company: Produces dairy goods and distributes food to foodservice businesses.
5+ YOEBachelor's degree required, 5+ years workforce or labor planning experience, advanced Excel and forecasting skills, experience with labor models and analytics, strong communication and stakeholder management.
Microsoft Excel, Power BI, Tableau, SQL, SAP, Workday, UKG, Kronos, Blue Yonder
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1mo
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Workforce Management Specialist
Fort Worth or Dallas or Tempe or United States
OnsiteFull Time
DriveTime
DriveTime: Sells used vehicles and provides in-house auto financing.
1+ YOE1+ year contact center experience and 1+ year WFM experience including forecasting and scheduling; bachelor’s degree or equivalent experience; strong analytical, reporting, and communication skills; Microsoft Office proficiency.
Genesys Cloud, SQL, Snowflake, Python, Sigma, Microsoft Office
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1d
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CCaaS & Workforce Management Analyst/Administrator
Scottsdale, Arizona, United States
HybridFull Time
CNA National
CNA National: Administers vehicle service contracts and protection plans through dealerships.
3+ YOERequires 3–5 years in contact center, workforce management, claims, scheduling, reporting, or systems support; Excel proficiency and analytical skills. Bachelor's degree preferred; high school diploma with technical certifications accepted.
RingCentral, DialPad, Five9, Genesys, NICE, Verint, Microsoft Excel
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1w
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Senior Workforce Management Analyst
Mexico City or Phoenix
OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
4+ YOERequires 4+ years of post-graduate experience, strong analytical and communication skills, Excel or Google Sheets modeling, and ability to solve complex problems in fast-paced operations environments.
Microsoft Excel, Google Sheets, SQL
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3d
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Workforce Manager
Chandler or Phoenix
OnsiteFull Time
PCL Construction
PCL Construction: Global general contractor building infrastructure, commercial, and industrial projects.
10+ YOE5+ MgmtPreferred craftsperson certificate or related bachelor's degree, 10 years of progressive labor or lead-hand experience, and 5+ years supervising. Requires recruitment, labor relations, negotiation, communication, and critical-thinking skills.
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3mo
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Disaster Workforce Engagement Manager
Phoenix, Arizona, United States
OnsiteFull Time
American Red Cross
American Red Cross: Provides disaster relief, emergency assistance, and blood donation services.
5+ YOEBachelor's degree; 5+ years leading volunteer teams; valid driver’s license; strong collaboration and communication skills.
Microsoft Office, Word, Excel, PowerPoint, Outlook
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4w
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Workforce RTM Manager (Onsite-Chandler, AZ)
Chandler, Arizona, United States
$73k-$109k/yr OnsiteFull Time
TaskUs
TaskUs: Provides outsourced customer experience and digital services for technology companies.
2+ MgmtExperience in AV operations or emergency response preferred; 2+ years leadership experience; strong analytical skills; proficiency with Google Sheets and Microsoft Excel; excellent communication and decision-making under pressure.
Google Sheets, Microsoft Excel
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3d
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Talent & Workforce Consulting Manager - Insurance
New York City or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Austin or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Los Angeles or Walnut Creek or Charlotte or Seattle or Carmel or Houston or Arlington or Atlanta or Detroit or San Diego
$80k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOERequires 5+ years across integrated talent functions, 2+ years consulting, 1+ year insurance experience, and 1+ year AI-enabled workforce transformation experience.
Generative AI, Large Language Models (LLMs), ChatGPT, Claude, Gemini, Microsoft Copilot, Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, Workday, SuccessFactors, Oracle HCM
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3mo
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Workforce Training & Development Manager (Construction)
Phoenix, Arizona, United States
$95k-$120k/yr OnsiteFull Time
Karber Corporation
Karber Corporation: Provides commercial mechanical, plumbing, and HVAC contracting services.
5+ YOE5+ years in workforce training for commercial HVAC/plumbing; NCCER experience; OSHA compliance; travel; strong communication.
NCCER, OSHA, LMS, EPA 608
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2mo
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Director, Workforce Partnerships
Los Angeles or Mesa
OnsiteFull Time
Hadrian
Hadrian: Building autonomous factories for aerospace and defense manufacturing.
7+ YOE7+ years in workforce development or related field; institutional partnerships; curriculum/ training operations; strong cross-functional communication; Bachelor’s in Education/Workforce Development or related field; experience building partnerships.
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3w
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WORKFORCE PROGRAM SPECIALIST
Buckeye or Glendale or Goodyear or Tolleson
$46k/yr OnsiteFull Time
State of Arizona
State of Arizona: Provides public administration and social services for Arizona residents.
2+ YOESupervise inmate/workforce participants at manufacturing sites, maintain security, perform searches and counts, complete reports, and transport participants; background check and drug test required; CDL with passenger endorsement preferred.
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2mo
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Planning Analyst, Workforce Management
Phoenix or San Francisco or New York City or Los Angeles
$100k-$115k/yr HybridFull Time
Whatnot
Whatnot: Social marketplace for buying and selling via live streams
4+ YOE4+ years of workforce management experience, strong communication, SQL proficiency, intraday queue and schedule adherence familiarity, and ability to translate data into operational guidance.
SQL
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3w
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Workforce Development Trainer - Bilingual
Tempe, Arizona, United States
OnsiteFull Time
Rosendin Electric
Rosendin Electric: Employee-owned provider of electrical construction and engineering services.
4+ YOEExperience delivering training in construction or related fields, instructional design or certification preferred, 4+ years related experience, ability to assess needs, present to groups, and manage training metrics; bachelor's degree or equivalent.
DocuSign, LinkedIn Learning
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3w
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Digital AI Workforce Specialist
United States or Atlanta or Dallas or Fargo or Seattle or San Diego or Phoenix or Denver or Chicago or Austin or Fort Lauderdale
$31-$65/hr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
3+ YOEBachelor's degree in IT, Business or related field; 3+ years technology sales or account management; solution sales or consulting experience; consultative selling and stakeholder engagement skills.
M365 Copilot, Copilot Studio, Copilot Chat, ME3, ME5
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1mo
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Workforce Case Manager
Phoenix, Arizona, United States
$20-$24/hr OnsiteFull Time
St. Vincent de Paul
St. Vincent de Paul: Provides food, shelter, and medical care to people in need.
1+ YOE1+ years case management (or 2+ years progressive human services), high school diploma/GED required (bachelor's preferred), strong communication, documentation, community resource knowledge, ability to lift 30+ lbs, valid driver’s license preferred, Level One Fingerprint Card required for some sites.
Microsoft Office Suite
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1mo
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Program Manager
Phoenix, Arizona, United States
OnsiteFull Time
Maximus
MaximusNYSE: MMS: Provides government health and human services program administration.
5+ YOEBachelor's degree (or equivalent) and 5-7 years program management experience; experience with workforce services, employee placement agencies, or government benefits programs; strong financial, reporting, and risk management skills.
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