31 workforce manager jobs at 27 companies in Springfield, MA
2w
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AVP, Workforce Solutions
Hartford or New York City or Atlanta or Dallas
$150k-$198k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree required; 8+ years workforce management/operations experience; 5+ years people leadership; experience with forecasting, scheduling, capacity planning, analytics, and process improvement; Genesys experience preferred.
Genesys
1mo
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Healthcare Workforce Advisory Senior Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or St. Petersburg or Hartford or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Boston or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Nashville or Detroit or San Diego
$113k-$338k/yr OnsiteFull Time
8+ YOEMinimum 8 years in healthcare workforce advisory or related consulting; expertise in workforce planning, labor analytics, talent strategy, and stakeholder engagement across provider, payer, and public health contexts.
3w
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Vice President for Workforce Development & Community Partnerships
Springfield, Massachusetts, United States
$160k-$182k/yr OnsiteFull Time
10+ YOE10+ MgmtMaster's degree required; 10+ years senior leadership experience in higher education or business development; expertise in workforce programs, grant administration, financial management, and partnership building.
1d
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Workforce Management Specialist - MGM Springfield
Springfield, Massachusetts, United States
$21/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, 2+ years of relevant experience, advanced scheduling and KPI analysis expertise, and proficiency with Outlook, Word, Excel, PowerPoint, Virtual Roster, Kronos, and Workday.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Virtual Roster, Kronos, UKG Dimensions, Workday
3w
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Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
1mo
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Practice Manager - Ludlow, MA
Ludlow, Massachusetts, United States
$73k-$95k/yr OnsiteFull Time
3+ YOE3+ Mgmt3 years of people management experience; healthcare administration, financial management, scheduling, staffing, and quality/compliance experience; proficiency with Microsoft Office/SharePoint and workforce tools; strong communication and analytical skills.
Microsoft SharePoint, Microsoft Word, Microsoft Excel, When to Work, Clockwise, ADP, Envi
3w
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Senior Future of Work Manager
London or New York or Stamford or Hartford
$175k-$190k/yr OnsiteFull Time
Extensive experience leading enterprise AI-driven workforce transformation, change management, workforce planning, reskilling/upskilling, and metrics-driven adoption.
1mo
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Operations Manager
West Springfield, Massachusetts, United States
$100k-$120k/yr OnsiteFull Time
10+ YOE10+ MgmtProvide leadership for day-to-day operations, maintain QMS and 6S, analyze workforce, manage P&L and budgeting, conduct performance appraisals, ensure regulatory compliance, and drive continuous improvement.
1mo
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Workforce Development CIES Program Coordinator $25.72-$27.30
Greenfield or Northampton or Franklin County or Hampshire County or Hampden County or Massachusetts
$26-$27/hr HybridFull Time
4+ YOE1+ MgmtRequires 4 years related experience, 1 year supervisory experience, valid driver’s license/transportation, CPR/First Aid (or obtain within 3 months), proficiency with Microsoft Word/Excel and data tracking, strong communication and case management skills.
Microsoft Word, Microsoft Excel, email
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Microsoft Office
1w
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No Cost Training Program Recruiter & Case Manager
Fitchburg, Massachusetts, United States
$27-$30/hr OnsiteFull Time
1+ YOEAssociate degree or equivalent experience; 1+ year related experience preferred; grant management, workforce development, detailed financial reporting, project management, and strong Microsoft Excel/Google Sheets skills.
Microsoft Excel, Google Sheets
2w
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Service Coordination Manager
South Windsor, Connecticut, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years leadership in service operations/dispatch/field service, experience with scheduling and workforce optimization, KPI and process development, strong analytics, communication, and coaching skills, proficiency with ERP and Microsoft Office.
ERP, Microsoft Office
1mo
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Director, Portfolio Lead
Hartford or Charlotte or Columbus or Chicago
$128k-$192k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years portfolio/leadership experience, strong IT financial acumen, Agile/DevOps experience, executive communication and influencing skills, workforce planning, vendor management, and forecasting of large IT portfolios.
OwnIT, Harvest, Agile, DevOps, Scrum, Kanban, SAFe LPM
2w
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Payroll Supervisor
Chicopee, Massachusetts, United States
$69k-$71k/yr OnsiteFull Time
5+ YOEBachelor's degree or 5+ years payroll experience, supervisory experience required, ADP Workforce Now and Workforce Manager preferred, intermediate Excel (VLOOKUP/XLOOKUP, PivotTables), thorough payroll law knowledge.
ADP Workforce Now, Workforce Manager, Microsoft Excel
2w
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Director, Inclusion Operations
New York or Connecticut or Washington or Maine or New Jersey or Boston or Baltimore or Nashville or Cincinnati or Chicago or Denver or Los Angeles or San Diego or San Francisco or Seattle or Cleveland
$136k-$200k/yr OnsiteFull Time
10+ YOE10+ years progressive experience in inclusion, operations, program management, workforce planning or related; Bachelor\u0002s required, Master\u0002s preferred; experience with governance, workforce analytics, executive reporting, and team leadership.
Microsoft Office, Artificial Intelligence (AI)
2w
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Human Resource Business Partner
Cheshire, Connecticut, United States
OnsiteFull Time
7+ YOESeven+ years progressive HR experience including business partnership; bachelor’s preferred; expertise in talent management, workforce planning, organizational development, employee relations, change management; strong coaching and analytics skills.
2w
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Director, Inclusion Operations
New York or Connecticut or Maine or New Jersey or Boston or Baltimore or Nashville or Cincinnati or Chicago or Denver or Los Angeles or San Diego or San Francisco or Seattle or Cleveland or District of Columbia
$136k-$200k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years progressive experience in inclusion, operations, program management, workforce planning or HR; strong analytics, governance, change management, leadership, and Microsoft Office/AI tool proficiency; PMP/Prosci a plus.
Microsoft Office, Artificial Intelligence (AI) enabled productivity tools
2w
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Director, HR Business Partner
Bristol, Connecticut, United States
$168k-$205k/yr HybridFull Time
7+ YOE7+ years progressive HR experience supporting senior leaders, expertise in organizational design, change management, workforce analytics, strong judgment, communication, and leadership skills; BA/BS required.
2w
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Director, HR Business Partner
Bristol, Connecticut, United States
$168k-$205k/yr HybridFull Time
7+ YOE7+ years progressive HR experience supporting senior leaders; expertise in org design, change management, talent and succession planning, workforce analytics, and employment law; BA/BS required.
8h
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Service Delivery Coordinator
Camarillo or Meriden
$60k-$70k/yr RemoteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years in dispatch, service delivery, workforce management, customer support, telecommunications, or field operations. Requires scheduling, routing, communication, and problem-solving skills.
Microsoft Office, VX, Simple, ONT, Eero
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