70 zendesk jobs at 49 companies in Dallas, TX
3mo
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Customer Care Coordinator (Talent Pipeline)
Plano, Texas, United States
OnsiteFull Time
2+ YOE2+ years in customer support; strong written/spoken communication; multi-tasking; CRM tools experience (Zendesk, Salesforce, HubSpot); quick to learn
Zendesk, Salesforce, HubSpot
1mo
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Payer Relations Onboarding & Transitions Specialist
Irving, Texas, United States
$25-$26/hr OnsiteFull Time
Supports surgeon onboarding and practice transitions, handles licensure, hospital privileges, malpractice and payer enrollment, communicates with stakeholders, documents activity in credentialing systems and Zendesk.
Zendesk
1mo
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Wholesale Customer Experience Specialist
Grand Prairie or Fort Worth
$19-$21/yr HybridFull Time
3+ YOE3+ years customer service experience; accuracy with order entry and invoicing; proficiency with NetSuite, Zendesk, Microsoft Office, and Adobe Acrobat; excellent written communication and attention to detail.
NetSuite, Zendesk, Microsoft Office, Adobe Acrobat
4w
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Administrative Assistant
Grapevine, Texas, United States
OnsiteFull Time
2+ YOE2-4 years administrative or operations experience; executive support; strong written/verbal communication, organization, discretion; proficiency with Microsoft Office; Zendesk/JIRA familiarity preferred.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zendesk, JIRA
3w
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Sr. Associate - Customer Care - Non - Voice 5B
Richardson, Texas, United States
$31k-$39k/yr RemoteFull Time
Bachelor degree in related field, customer support experience, CRM proficiency (Zendesk/Freshdesk/Salesforce), strong written English (B2), and skills in issue resolution and account maintenance.
Zendesk, Freshdesk, Salesforce
1mo
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Payer Relations Onboarding & Transitions Specialist
Irving, Texas, United States
$25-$26/hr OnsiteFull Time
Manage surgeon onboarding and payer transitions, handle licensure/hospital/malpractice applications, communicate with stakeholders, document in credentialing software and Zendesk; fluent English and strong communication and multitasking skills.
Zendesk
2mo
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Network Support Engineer - ControlOne
McKinney, Texas, United States
OnsiteFull Time
Deliver advanced troubleshooting for ControlOne and network/ISP issues, strong networking and firewall knowledge, working knowledge of Wireshark and Zendesk, customer-facing communication skills, and participation in an on-call rotation.
ControlOne, Wireshark, Zendesk
1mo
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Supervisor, Beckett Customer Care
Plano, Texas, United States
$68k-$79k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years customer service experience with 3+ years in leadership; experience managing KPIs and coaching teams; proficiency with HubSpot, Salesforce, or Zendesk; strong communication and problem-solving skills.
HubSpot, Salesforce, Zendesk
1mo
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Integrations Specialist
United States or Dallas
RemoteFull Time
1+ YOE1-2 years client management or SaaS support experience; experience with affiliate networks, technical troubleshooting, Zendesk and HubSpot; strong communication, attention to detail, and ability to work independently.
Zendesk, Hubspot
1mo
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Technical Support & QA Specialist
Bedford, Texas, United States
OnsiteFull Time
3+ YOE3+ years in technical support/QA/technical ops; working SQL proficiency; hands-on QA experience; Zendesk and Jira experience; strong written communication and judgment around production changes.
Zendesk, Jira, SQL, Microsoft Fabric, Microsoft PowerBI, Auth0, JustiFi, Azure, GitHub, Command Center, KidHub
4w
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Supervisory Team Lead, Software Support
Plano, Texas, United States
OnsiteFull Time
Supervisory experience preferred; strong customer service, communication, analytical and problem-solving skills; SQL proficiency; familiarity with Zendesk, JIRA/Jira Service Management and ITIL/ITSM; onboarding and training experience.
SQL, Zendesk, JIRA, Jira Service Management, ITIL, ITSM
3w
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Principal Coordinator, Support Operations
Chicago or Plano
$63k-$72k/yr OnsiteFull Time
1+ YOE1+ year tech support experience, Windows 10 and remote admin skills, ticketing tools experience (Zendesk,HPSM,ServiceNow), Active Directory, virtualization, macOS and device management knowledge; strong written/verbal communication.
Zendesk, HPSM, ServiceNow, Windows 10, Active Directory, VMWare, Fusion, ESX, macOS, JAMF Casper Suite, SCCM, Microsoft Office, Microsoft Lync, Microsoft Skype, McAfee
4w
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Senior Partner Customer Success Manager
Toronto or Plano
$102k-$128k/yr HybridFull Time
5+ YOE5+ years customer success/account management experience, 3+ years partner ecosystem experience, commercial mindset, ERP and Gainsight/Zendesk/Salesforce/Jira familiarity, executive engagement, AI-savvy, strong communication and organization.
ERP, Gainsight, Zendesk, Salesforce, Jira
1mo
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Item Master Analyst
Irving, Texas, United States
$52k-$88k/yr OnsiteFull Time
2+ YOE2+ years relevant experience; degree preferred. Experience with procurement/item master/platform administration, strong analytical and communication skills, Microsoft Excel and reporting proficiency, familiarity with ENVI, Access, SQL, Power BI, Salesforce, Zendesk, or Smartsheet preferred.
ENVI, Microsoft Excel, Microsoft Access, SQL, Power BI, Salesforce, Zendesk, Smartsheet
2mo
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Enterprise Support & Solutions Admin II
Dallas, Texas, United States
$49k-$60k/yr OnsiteFull Time
2+ YOEHigh school/GED required; 2+ years industry experience; experience supporting remote users and enterprise systems; troubleshooting Windows, Mac, and iOS; ticket triage, escalation, and documentation; familiarity with G-Suite, Okta, Slack, Zoom, Zendesk, PagerDuty, Jira, Mixpanel, Instabug; customer-service skills.
G-Suite, Okta, Slack, Zoom, Zendesk, PagerDuty, Jira, Mixpanel, Instabug, Windows, Mac, iOS
1w
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Data Center Business Systems Architect
Dallas, Texas, United States
$125k/yr OnsiteFull Time
5+ YOE2+ MgmtRequires 5–8 years of IT infrastructure and operations experience, 2+ years leading technical staff, Windows/Linux, Microsoft 365, virtualization, backups, networking, ITSM, security compliance, and a driver's license.
Windows, Linux, Microsoft 365, Microsoft Entra ID, Microsoft Exchange Online, Microsoft Intune, Microsoft SharePoint Online, Grafana, Building Management System (BMS), VMware, Hyper-V, Proxmox VE, ServiceNow, Zendesk, ITIL, ISO 27001:2022, SOC 2, PCI DSS, NAS, UPS
1d
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Sales Executive
Tennessee or Illinois or Indiana or Connecticut or Culver City or San Francisco or Dallas
RemoteFull Time
5+ YOERequires 5+ years in financial advising, B2B financial services, fintech, SaaS sales, or consulting; quota attainment, consultative selling, product fluency, Series 7 and 63, and strong communication skills.
Google Suite, Slack, Salesforce, Zendesk
1mo
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Principal Customer Support Specialist (Remote)
Centreville or Carrollton or Texas
RemoteFull Time
7+ YOE7+ years support experience with Neumo Core (or 8+ with Applications), bachelor\u0002s degree in a technical field, experience resolving escalated technical issues, expertise with automation and troubleshooting, strong communication and leadership skills.
Anti-Virus Software, Microsoft Active Directory (AD), Microsoft Domain Name Services (DNS), Microsoft Dynamic Host Configuration Protocol (DHCP), Microsoft Windows Network Printers, Microsoft Office Suite, Salesforce, Zendesk, Jira, Slack, SQL
1mo
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Office Manager (26-27 SY)-Technical Services
Irving, Texas, United States
$20-$31/hr OnsiteFull Time
3+ YOEHigh school diploma/GED, 3+ years high-volume office experience, 2+ years technology-related experience, bookkeeping and inventory skills, proficiency with Kronos, Munis, Microsoft Office and Google Workspace.
Kronos, Munis, Zendesk, Microsoft Office, Google Workspace
4w
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Customer/Dealer Services Specialist
Fort Worth, Texas, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years customer service experience; B2B dealer and warranty experience preferred. Strong attention to detail, Microsoft Office proficiency, tech-savvy, comfortable learning new software.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Zendesk, Zoom, Teams
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