218 zendesk jobs at 142 companies in Texas
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Zendesk Administrator
Austin, Texas, United States
$95k-$142k/yr HybridFull Time
3+ YOERequires 3+ years as a Certified Zendesk Administrator, contact center platform experience, troubleshooting ability, strong communication, reporting knowledge, and Zendesk AI or bot configuration experience.
Zendesk, Amazon Connect, Zendesk AI Agents, Salesforce, Jira, SSO, Zendesk QA, Zendesk Explore, Looker, VoIP
2mo
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Customer Care Coordinator (Talent Pipeline)
Plano, Texas, United States
OnsiteFull Time
2+ YOE2+ years in customer support; strong written/spoken communication; multi-tasking; CRM tools experience (Zendesk, Salesforce, HubSpot); quick to learn
Zendesk, Salesforce, HubSpot
1mo
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Customer Onboarding Specialist
Alabama or Arkansas or Arizona or Colorado or Florida or Georgia or Idaho or Iowa or Indiana or Kansas or Kentucky or Missouri or Michigan or Minnesota or North Carolina or New Mexico or Oklahoma or Ohio or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wyoming
$50k-$55k/yr RemoteFull Time
2+ YOE2 years customer service experience; strong written and verbal communication; experience with Zendesk, JIRA, Asana, Google Apps; technical aptitude and teaching skills.
Zendesk, JIRA, Asana, Google Apps, Photoshop
1mo
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Payer Relations Onboarding & Transitions Specialist
Irving, Texas, United States
$25-$26/hr OnsiteFull Time
Supports surgeon onboarding and practice transitions, handles licensure, hospital privileges, malpractice and payer enrollment, communicates with stakeholders, documents activity in credentialing systems and Zendesk.
Zendesk
3mo
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Senior Associate, Implementations
New York or Austin or King of Prussia or Scottsdale
$70k-$80k/yr HybridFull Time
2+ YOE2-4 years project management; experience with Jira/Zendesk/Asana/Google Workspace; learning retirement plan design; strong communication and client management.
Jira, Zendesk, Asana, Google Workspace
3w
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Senior Customer Support Specialist
Austin, Texas, United States
$75k-$85k/yr RemoteFull Time
Fyxer: AI assistant for email management and meeting automation.
5+ YOE5+ years B2B SaaS customer/technical support, strong written/verbal communication, troubleshooting, familiarity with Zendesk, Intercom, Jira, Linear, and interest in AI.
Zendesk, Intercom, Jira, Linear
1mo
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Wholesale Customer Experience Specialist
Grand Prairie or Fort Worth
$19-$21/yr HybridFull Time
3+ YOE3+ years customer service experience; accuracy with order entry and invoicing; proficiency with NetSuite, Zendesk, Microsoft Office, and Adobe Acrobat; excellent written communication and attention to detail.
NetSuite, Zendesk, Microsoft Office, Adobe Acrobat
1w
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Client Services & Onboarding Operations Manager
Arizona or California or Colorado or Florida or Georgia or Oregon or Texas or Utah or Tennessee or Washington
$80k-$85k/yr RemoteFull Time
4+ YOE2+ MgmtBachelor's degree or equivalent, 4+ years in client services/healthcare operations, 2+ years people management, experience with Salesforce/Zendesk/ERP implementations, and AI/automation tools.
Salesforce, Zendesk, ERP, ChatGPT, Gemini, Claude, CRM
3w
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Administrative Assistant
Grapevine, Texas, United States
OnsiteFull Time
2+ YOE2-4 years administrative or operations experience; executive support; strong written/verbal communication, organization, discretion; proficiency with Microsoft Office; Zendesk/JIRA familiarity preferred.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zendesk, JIRA
2w
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Call Center Supervisor
Crandall, Texas, United States
OnsiteFull Time
2+ YOE1+ Mgmt2+ years call center experience, 1+ year supervisory experience, strong leadership, communication, coaching, analytics, and proficiency with Zendesk, Microsoft Office Suite, and Google platform.
Zendesk, Microsoft Office Suite, Google platform
2w
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Sr. Associate - Customer Care - Non - Voice 5B
Richardson, Texas, United States
$31k-$39k/yr RemoteFull Time
Bachelor degree in related field, customer support experience, CRM proficiency (Zendesk/Freshdesk/Salesforce), strong written English (B2), and skills in issue resolution and account maintenance.
Zendesk, Freshdesk, Salesforce
2mo
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Solutions Specialist
Alabama or Oklahoma or Mississippi or Philippines or United Kingdom or Nigeria or Kentucky or Kansas or Louisiana or Tennessee or Jamaica or Utah or Georgia or Texas or Virginia or Idaho or Iowa or Costa Rica or India
RemoteFull Time
Client-facing implementation experience; familiarity with APIs, integrations, and automation; hands-on with Zapier or Make a plus; SaaS administration and CX platform (Zendesk, Zoom) experience; strong communication and curiosity.
Zapier, Make, Zendesk, Zoom
1mo
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Integrations Specialist
United States or Dallas
RemoteFull Time
1+ YOE1-2 years client management or SaaS support experience; experience with affiliate networks, technical troubleshooting, Zendesk and HubSpot; strong communication, attention to detail, and ability to work independently.
Zendesk, Hubspot
1mo
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Payer Relations Onboarding & Transitions Specialist
Irving, Texas, United States
$25-$26/hr OnsiteFull Time
Manage surgeon onboarding and payer transitions, handle licensure/hospital/malpractice applications, communicate with stakeholders, document in credentialing software and Zendesk; fluent English and strong communication and multitasking skills.
Zendesk
1w
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Client Services & Onboarding Operations Manager
Arizona or California or Colorado or Florida or Georgia or Oregon or Texas or Utah or Tennessee or Washington
$80k-$85k/yr RemoteFull Time
4+ YOE2+ MgmtBachelor's degree or equivalent and 4+ years in client services/healthcare operations; 2+ years people management; experience with Salesforce/Zendesk, AI/automation, analytics; strong communication and judgment.
Salesforce, Zendesk, ERP, ChatGPT, Gemini, Claude, CRM
1mo
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Supervisor, Beckett Customer Care
Plano, Texas, United States
$68k-$79k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years customer service experience with 3+ years in leadership; experience managing KPIs and coaching teams; proficiency with HubSpot, Salesforce, or Zendesk; strong communication and problem-solving skills.
HubSpot, Salesforce, Zendesk
3mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOECustomer-facing software support role requiring strong technical aptitude, attention to detail, helpdesk experience (Notion, Zendesk), written/verbal communication, and ~2+ years experience preferred.
Notion, Zendesk
1mo
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Car Buyer/Call Center Operations Manager
Waco, Texas, United States
$6k-$45k/yr OnsiteFull Time
Proven call center management experience, strong leadership, CRM and Zendesk experience, Microsoft Office proficiency, excellent communication, analytical and problem-solving skills; bachelor's degree preferred.
Zendesk, Microsoft Office
2mo
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Network Support Engineer - ControlOne
McKinney, Texas, United States
OnsiteFull Time
Deliver advanced troubleshooting for ControlOne and network/ISP issues, strong networking and firewall knowledge, working knowledge of Wireshark and Zendesk, customer-facing communication skills, and participation in an on-call rotation.
ControlOne, Wireshark, Zendesk
1mo
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Technical Support & QA Specialist
Bedford, Texas, United States
OnsiteFull Time
3+ YOE3+ years in technical support/QA/technical ops; working SQL proficiency; hands-on QA experience; Zendesk and Jira experience; strong written communication and judgment around production changes.
Zendesk, Jira, SQL, Microsoft Fabric, Microsoft PowerBI, Auth0, JustiFi, Azure, GitHub, Command Center, KidHub
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