47 call center manager jobs at 33 companies in Boston, MA
3mo
Save
Mark Applied
Hide
Call Center Manager
Marlborough, Massachusetts, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
3w
Save
Mark Applied
Hide
Call Center Manager
Holliston, Massachusetts, United States
$75k-$105k/yr OnsiteFull Time
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
1mo
Save
Mark Applied
Hide
Call Center Supervisor
Framingham, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Previous inside sales or call center supervisory experience, ability to coach teams, meet metrics, close sales, strong oral/written communication and multitasking skills.
1mo
Save
Mark Applied
Hide
Call Center Supervisor
Dorchester, Massachusetts, United States
$57k-$85k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma/GED and 1+ year call center management experience, 1 year supervising staff; computer literate with intermediate Microsoft Excel/Word/Outlook/Teams; EPIC/OCHIN preferred; strong communication and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, EPIC, OCHIN
1mo
Save
Mark Applied
Hide
Call Center Supervisor
Framingham, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Previous inside sales or call center supervisor experience, strong sales closing track record, excellent oral/written communication, metric-driven, multitasking and interpersonal skills.
2mo
Save
Mark Applied
Hide
Call Center Representative - Plymouth
Plymouth or Brockton or Franklin or Lowell
$19-$21/hr OnsiteFull Time
High school diploma required; basic banking/finance knowledge; strong communication, problem-solving, and time-management skills; Microsoft Office proficiency; prior call center or customer service experience preferred.
Microsoft Office
2w
Save
Mark Applied
Hide
Assistant Manager – Call Center 6PM-3AM
Everett, Massachusetts, United States
$61k-$66k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years call center experience with 1 year leadership, high school diploma required, bachelor’s preferred, Massachusetts Gaming Commission registration, Microsoft Office skills, ability to lift 30 lbs, strong communication and organizational skills.
FCS, Kronos, BirchStreet, AVPM, Medallia, GoConcierge, Opera, Microsoft Office
3mo
Save
Mark Applied
Hide
Call Center Supervisor - Northborough, MA
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Supervisory call center/inside sales experience, strong sales track record, coaching ability, excellent communication, multitasking, and metric-driven leadership.
1mo
Save
Mark Applied
Hide
Call Center Representative - Part Time - Second Shift
Nashua, New Hampshire, United States
OnsitePart Time
Process incoming calls, provide accurate information and paging, manage emergencies per procedures, and support patients/providers with professionalism and confidentiality.
4w
Save
Mark Applied
Hide
Call Center Contact Supervisor
Providence, Rhode Island, United States
$51k-$83k/yr OnsiteFull Time
5+ YOEMinimum 5 years call center experience, supervisory experience preferred; proficient computer and communication skills; high school diploma or equivalent required.
1mo
Save
Mark Applied
Hide
Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
1mo
Save
Mark Applied
Hide
Sr. Manager, Contact Center
Brookline, Massachusetts, United States
$89k-$105k/yr HybridFull Time
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
Epic, Partners Patient Gateway
4w
Save
Mark Applied
Hide
Call Center Contact Supervisor
Providence, Rhode Island, United States
$51k-$83k/yr OnsiteFull Time
5+ YOE5+ years contact/call center experience, supervisory experience preferred, high school diploma equivalent, strong communication and computer proficiency, ability to supervise up to 30 FTEs.
2w
Save
Mark Applied
Hide
Supervisor, Customer Contact Center
Weymouth, Massachusetts, United States
$80k-$114k/yr OnsiteFull Time
Oversees 24/7 call center operations, staff scheduling, escalation management, coordination with clinical stakeholders, and maintaining service delivery metrics.
2w
Save
Mark Applied
Hide
Contact Center Sr Specialist
Johnston, Rhode Island, United States
OnsiteFull Time
3+ YOE3+ years customer service or sales experience (preferably financial), call center experience preferred, strong communication, problem-solving, time management, and computer proficiency; high school diploma required.
1mo
Save
Mark Applied
Hide
Practice Assistant II - Call Center
Foxborough, Massachusetts, United States
$18-$25/hr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOEAnswering and managing incoming calls, scheduling appointments, verifying registration/insurance, using practice management systems and office software, and performing administrative clinic tasks.
Office Suite, phone system, practice management systems
6d
Save
Mark Applied
Hide
Supervisor, Contact Center
Columbus or Boston or Miami or United States
$52k-$65k/yr RemoteFull Time
3+ YOERequires 3+ years supervising call centers, with 5+ years in human services or healthcare preferred. Requires leadership, customer service, phone systems, CRM, Medicaid, and Microsoft Office knowledge.
inContact, Five9, Salesforce, Microsoft Office
1w
Save
Mark Applied
Hide
Supervisor, Contact Center NH (Hybrid Schedule)
Manchester, New Hampshire, United States
$103k-$115k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree in business or related discipline, or equivalent experience; 5+ years of customer service or contact center experience, including 2+ years of supervisory responsibility; Microsoft Office and call center technology familiarity.
ACD, IVR, Workforce Management, Quality Assurance, Social Customer Care, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
Save
Mark Applied
Hide
Welcome Center Representative
Reading, Massachusetts, United States
$15-$17/hr OnsitePart Time
Provide excellent member service, manage check-in, conduct membership/program sales, handle phone calls and cash transactions, enforce safety policies, and assist in emergencies.
1mo
Save
Mark Applied
Hide
Service Business Development Center (BDC) Representative
Nashua, New Hampshire, United States
$21-$26/hr OnsiteFull Time
Customer service or call-center experience preferred; strong phone and communication skills; ability to use CRM, scheduling and dealership management software; organized and team-oriented; bilingual English/Spanish a plus.
CRM
Explore Jobs
Expand Your Job Search
Top Cities Near Boston for Call Center Manager
- Call Center Manager jobs in Worcester, MA
- Call Center Manager jobs in Providence, RI
- Call Center Manager jobs in Lowell, MA
- Call Center Manager jobs in Cambridge, MA
- Call Center Manager jobs in Manchester, NH
- Call Center Manager jobs in Brockton, MA
- Call Center Manager jobs in Fall River, MA
- Call Center Manager jobs in Quincy, MA
- Call Center Manager jobs in Lynn, MA
- Call Center Manager jobs in Newton, MA
- Call Center Manager jobs in Nashua, NH
- Call Center Manager jobs in Warwick, RI
- Call Center Manager jobs in Cranston, RI
- Call Center Manager jobs in Somerville, MA
- Call Center Manager jobs in Lawrence, MA
- Call Center Manager jobs in Pawtucket, RI
- Call Center Manager jobs in Framingham, MA
- Call Center Manager jobs in Waltham, MA
- Call Center Manager jobs in Haverhill, MA
- Call Center Manager jobs in Malden, MA