Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
86 call center manager jobs at 67 companies in Hell's Kitchen, NY
5d
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Call Center Supervisor
New York City, New York, United States
$24/hr OnsiteFull Time
2+ YOEHigh school diploma required, 2+ years of call center or customer service experience, high-volume service experience, communication, coaching, problem-solving, Microsoft Office and call center systems proficiency.
Microsoft Office, Greenhouse Applicant Tracking System
1mo
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Call Center Manager (On-Site)
Monroe Township, New Jersey, United States
$70k-$100k/yr OnsiteFull Time
Supervisory experience in a contact center, coaching and developing agents, managing KPIs/service levels, workforce management and CRM familiarity, ADP payroll exposure, strong communication and problem-solving skills.
ADP, CRM
3d
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Manager Call Center Operations (82537)
Melville or New York or United States or Long Island
$137k-$224k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree and 10 years of call center management or customer operations experience, or 15 years without a degree; requires leadership, metrics, communication, process improvement, Microsoft Office, and a valid US driver's license.
Microsoft Office, NICE Voice Recording, NICE Analytics, NICE Workforce Management, IVR, Customer Outage Management system
3d
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Call Center Manager
New York City, New York, United States
$81k-$102k/yr HybridFull Time
4+ YOE1.5+ MgmtRequires a bachelor's degree and 4 years of administrative experience, or equivalent education and experience, including 18 months supervising clerical or administrative staff; associate and high school pathways are available.
1w
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Assistant Call Center Manager- (Bilingual Spanish)
The Bronx, New York, United States
$80k-$90k/yr HybridFull Time
2+ YOE2+ MgmtRequires 2+ years managing a call center team in a clinical setting, Spanish proficiency, team mentoring, strong leadership and communication skills, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Information Technology, HIPAA
1mo
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Call Center Supervisor (On-Site)
Monroe, New Jersey, United States
$55k-$80k/yr OnsiteFull Time
Supervisory experience in a contact/call center, coaching and performance management, KPI and workforce oversight, escalation management, ADP and CRM experience preferred, strong communication and analytical skills.
ADP, CRM
1mo
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Assistant Director Call Center
Brooklyn, New York, United States
$97k-$116k/yr OnsiteFull Time
5+ YOE2+ MgmtAssociate degree in healthcare required (bachelor's highly preferred) or associate+6 years ambulatory experience; 5+ years call center supervisory experience with 2+ years supervisory experience; EPIC, patient access, analytical skills.
EPIC
1mo
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CALL CENTER REPRESENTATIVE
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Wisconsin or New York or Illinois or Puerto Rico
$45k-$50k/yr RemoteFull Time
CenterLight Health System: Providing all-inclusive medical and social care for the elderly.
1+ YOEManage high-volume inbound/outbound calls, schedule appointments in EMR, verify patient information, maintain HIPAA confidentiality; bilingual Korean, 1–2 years customer service experience, 40 WPM typing, proficiency with Microsoft Office.
Electronic Medical Records (EMR), Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Call Center Rep
New York, New York, United States
OnsiteFull Time
High school diploma or equivalent, strong customer service and communication skills, proficiency with computers and CRM software, active listening, typing, time management, and ability to diffuse tense situations.
CRM
1w
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Call Center Representative (NY, Hauppauge)
Hauppauge, New York, United States
OnsiteFull Time
Schedule patient appointments and diagnostic testing, manage high call volumes, verify demographics and insurance, record messages, and route concerns using medical terminology and practice protocols.
3w
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Customer Service/Call Center Manager
Cranford, New Jersey, United States
$28-$30/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year experience, strong organization and communication, proficiency with Microsoft Word and Excel, EHR use; bilingual Spanish a plus.
Microsoft Word, Microsoft Excel, Electronic Health Records (EHR)
1mo
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Communication Center Manager
Scotch Plains, New Jersey, United States
$68k-$72k/yr OnsiteFull Time
Bachelor's degree required; experience managing communication/call center operations, outreach campaign design, event/facility coordination, and supervising staff; proficiency with Microsoft Office and technology platforms; ability to lift up to 25 lbs and travel as needed.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
2w
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Manager, Contact Center
Hauppauge, New York, United States
$77k-$110k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree or equivalent, 3–5 years of contact center experience, 3–5 years of supervisory experience, strong analytics and leadership skills, and experience with call center software.
Microsoft 365, Microsoft Excel, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), CRM, Beacon/Elevate
1mo
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Assistant Manager, Contact Center
New York, New York, United States
$75k-$94k/yr OnsiteFull Time
3+ YOE3+ years call center experience, supervisory experience preferred; strong leadership, coaching, communication, Microsoft Office proficiency, ability to work varied shifts and meet KPIs.
Microsoft Office
1mo
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Cooperator Call Center Team Lead
Bronx, New York, United States
$28/hr OnsiteFull Time
3+ YOE3+ Mgmt3+ years call center and supervisory experience; workforce management, forecasting, scheduling, training and coaching; high school diploma required; bachelor\u0002s preferred or equivalent experience.
2w
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Sales Supervisor (Call Center)
Saratoga Springs or Florida or Jupiter or New York City or Denver or Hackensack or Yorktown or Calgary
OnsiteFull Time
10+ YOE4+ MgmtAssociate degree required; bachelor's preferred. Requires 10+ years of contact center sales leadership, including 4+ years managing multi-site operations, plus sales metrics, coaching, CRM, and contact center systems experience.
1mo
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Technical Call Center Team Leader and Project Manager (Jersey City (New Jersey), NJ, US)
Jersey City, New Jersey, United States
$75k-$80k/yr OnsiteFull Time
5+ YOE5+ years in a similar role with proven people management, customer service and CRM experience (SAP/Salesforce/ServiceMax); project management and process improvement skills; strong communication and negotiation.
CRM, SAP, Salesforce, ServiceMax
1mo
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Access Center Ambassador
Valhalla or Hawthorne
$21-$27/hr OnsiteFull Time
WMCHealth: Integrated healthcare network providing medical services across the Hudson Valley.
Handles high-volume inbound calls to schedule, reschedule, and cancel appointments; verifies and updates patient information; uses Cerner/EHR and Microsoft Office; strong communication, customer service, and time-management skills; HS diploma required; 1 year call center/customer service preferred.
CERNER, Electronic Health Record (EHR), Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Senior Director, Contact Center
Basking Ridge, New Jersey, United States
HybridFull Time
8+ YOERequires 8+ years in call center, customer service, or patient access operations, a bachelor's degree, leadership and data analysis skills, HIPAA knowledge, and fluency in spoken and written English.
Power BI, EMR, Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
2mo
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Contact Center Team Lead
Tinton Falls, New Jersey, United States
$24/hr HybridFull Time
2+ YOEHigh school/GED; minimum 2 years call center/customer service experience (or 6+ months as PAC team member); strong communication, computer, analytical and problem-resolution skills; familiarity with insurance eligibility/authorization; ability to train and coach.
EPIC
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