27 call center manager jobs at 23 companies in Mountain View, CA
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Call Center Manager
San Jose, California, United States
OnsiteFull Time
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven call center management experience, customer service background, budgeting and reporting skills, MS Office proficiency, strong communication, leadership, and problem-solving; high school diploma required.
Central State Credit Union: Member-owned financial cooperative providing personal banking and loan services.
High school diploma required; 3–6 months of call center experience or equivalent preferred. Requires strong communication, customer service, organization, time management, and attention to detail.
Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Member Due Diligence (MDD), HIPAA, ADA
Ariat: Produces high-performance footwear and apparel for equestrian and outdoor activities.
8+ YOE5+ MgmtRequires 8–12+ years in call center or customer service operations, 5+ years leading multichannel contact-center teams, a bachelor's degree or equivalent experience, and CRM, Salesforce, SAP, Five9, Zoom, and workforce management expertise.
Travis Credit Union: Provides retail banking and lending services to members.
5+ YOE4+ Mgmt4+ years supervisory experience, 5+ years inbound call center experience, BA/BS or equivalent, strong leadership, project management, analytics, and communication skills; U.S. work authorization required.
School Age Child Care Center Leader I "ON-Call" Substitute
San Jose, California, United States
OnsitePart Time
Oak Grove School District: Public school district providing K-8 education in San Jose.
1+ YOEOne year or 120 hours working with school-age students, high school diploma or equivalent, leadership and communication skills, knowledge of child behavior and recreation activities, and ability to supervise student groups.
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
1+ YOEBachelor's preferred; 1+ years selling computer hardware to data center/enterprise accounts preferred. Must have cold-calling, negotiation, territory management, and sales execution skills.
IT Support Admin – Executive Briefing Center (EBC)
Sunnyvale, California, United States
$85k-$120k/yrOnsiteFull Time
CrowdStrikeNASDAQ: CRWD: Provides cloud-native endpoint protection and cybersecurity services.
Manage and maintain Executive Briefing Center technology, configure and troubleshoot AV and video-conferencing systems, provide white-glove support for executives and clients, follow security best practices, and respond on-call.
Redwood City or New York City or Los Angeles or California
$75k-$78k/yrHybridFull Time
K&L Wine Merchants: A wine merchant specializing in retail and wholesale sales.
2+ YOERequires 2–3 years of phone-based customer service experience, lead or supervisory experience, strong communication, de-escalation, call center and CRM proficiency, and a high school diploma or equivalent.
User Services Operation Manager, Emerging Product - USDS
San Jose, California, United States
$88k-$203k/yrOnsiteFull Time
TikTok USDS Joint Venture: Operates and secures TikTok services for U.S. users.
4+ YOEBachelor's degree, minimum 4 years in 3C electronic product service leadership or call-center/service operations, experience with service providers and repair networks, strong execution and teamwork.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
15+ YOE5+ MgmtBachelor's degree and 15+ years in B2B customer service, call center operations, and order management, including 5+ years leading global teams and transformation initiatives.
SAP, NICE CXone, CRM, EDI, APIs, Microsoft Dynamics
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
15+ YOE5+ MgmtBachelor's degree and 15+ years in B2B customer service, call center operations, and order management; 5+ years leading global teams and enterprise transformation in high-tech or capital equipment.
SAP, NICE CXone, CRM, Electronic Data Interchange (EDI), APIs, Microsoft Dynamics
Business Office Assistant (CA, San Jose, Courtyard Care Center)
San Jose, California, United States
OnsiteFull Time
Anaheim Healthcare Center: Provides skilled nursing, rehabilitation, and memory care services.
Provide clerical and administrative support: assist with accounting, answer calls, manage filing, update documents, organize office, support onboarding, coordinate events, and input data into spreadsheets (Excel).
Sonic AutomotiveNYSE: SAH: Retailer of new and used vehicles and automotive services.
Requires call center or commission-driven experience, strong phone interpersonal skills, organizational and time management abilities, teamwork, valid driver license, and authorization to work in the USA.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Associate Director, Member Engagement and Outreach
Los Gatos or San Bernardino or Ontario or Sacramento or Arcadia or Fairfield or Fresno or San Jose
$103k-$127k/yrOnsiteFull Time
Pacific Clinics: Provides comprehensive behavioral health care and social services.
2+ MgmtBachelor's in business/public health/mental health/health administration required; 2 years managing supervisors; DOJ/FBI/CAIC background clearance required; experience with call center operations and performance monitoring preferred.
Stanford Medicine Partners: A non-profit medical group providing outpatient clinical care services.
1+ YOEHigh school diploma and Medical Assistant diploma or equivalent, 1 year patient care experience, call-center/patient access experience preferred, strong communication, basic math and computer skills, EHR and practice management data entry.
Santa Clara Family Health Plan: Provides managed health insurance plans for Santa Clara County residents.
4+ YOE1+ MgmtAssociate degree or equivalent, 4+ years call center experience with 1+ year supervisory experience; proficiency with Outlook/Word/Excel; strong communication and decision-making skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel