40 call center manager jobs at 29 companies in Antioch, CA
3w
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Call Center Manager
San Jose, California, United States
OnsiteFull Time
Proven call center management experience, customer service background, budgeting and reporting skills, MS Office proficiency, strong communication, leadership, and problem-solving; high school diploma required.
Microsoft Office
2w
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Call Center Manager (Ca, Livermore)
Livermore, California, United States
$82k-$99k/yr OnsiteFull Time
5+ MgmtBachelor's degree or equivalent experience; 5+ years supervisory/managerial experience; strong customer service, leadership, training, reporting, and call center technology proficiency.
Zoom
4d
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Call Center Representative I
Stockton, California, United States
$22-$27/hr OnsiteFull Time
High school diploma required; 3–6 months of call center experience or equivalent preferred. Requires strong communication, customer service, organization, time management, and attention to detail.
Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Member Due Diligence (MDD), HIPAA, ADA
1w
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Sr. Director Call Center (8086)
San Leandro or United States
$160k-$175k/yr HybridFull Time
8+ YOE5+ MgmtRequires 8–12+ years in call center or customer service operations, 5+ years leading multichannel contact-center teams, a bachelor's degree or equivalent experience, and CRM, Salesforce, SAP, Five9, Zoom, and workforce management expertise.
CRM, Salesforce, SAP, Five9, Zoom, AI
1mo
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CALL CENTER REPRESENTATIVE
Vacaville, California, United States
$17/hr OnsiteFull Time
Manage high-volume outbound calls, identify income-eligible customers, schedule appointments, maintain accurate records; high school diploma/GED required, CRM familiarity preferred.
Appointments Plus, CRM
1w
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Call Center Manager - West Sacramento, CA (Hybrid)
West Sacramento, California, United States
$81k-$116k/yr HybridFull Time
5+ MgmtRequires 5+ years leading supervisors or customer service teams in a high-volume contact center, operational metrics experience, leadership and coaching skills, and Microsoft Office proficiency.
Microsoft Office, CRM
1mo
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Supervisor, Contact Center
Vacaville, California, United States
$70k-$86k/yr OnsiteFull Time
5+ YOE4+ Mgmt4+ years supervisory experience, 5+ years inbound call center experience, BA/BS or equivalent, strong leadership, project management, analytics, and communication skills; U.S. work authorization required.
1mo
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Crisis Center Supervisor
Sacramento, California, United States
$96k-$119k/yr OnsiteFull Time, Temporary
4+ YOE1+ MgmtSupervise crisis center operations, train and coach staff/volunteers, meet KPI reporting, complete crisis training and exam, and work flexible hours including on-call; bachelor’s degree or 4 years crisis experience; 1+ year leadership experience.
Microsoft Word, iCarol, EHR
1d
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HR Contact Center Representative - REMOTE
Tallahassee or Saint Paul or Sacramento
$18-$20/hr RemoteFull Time
1+ YOEHigh school diploma/GED required; strong written and verbal communication skills required. HR, call center, or case management experience and Spanish proficiency are preferred.
ServiceNow, Salesforce
3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
2mo
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Contact Center Workforce Management Specialist
Rancho Cordova, California, United States
$27-$40/hr RemoteFull Time
Experience in multi-site call center monitoring, forecasting, scheduling, and real-time adherence; strong analytical/statistical skills, workforce management knowledge, effective communication, and problem-solving; associates degree or equivalent experience.
Google Workspace, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Aspect, Nice IEX, Calabrio, Verint, Genesys, TeleOpti
1w
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School Age Child Care Center Leader I "ON-Call" Substitute
San Jose, California, United States
OnsitePart Time
1+ YOEOne year or 120 hours working with school-age students, high school diploma or equivalent, leadership and communication skills, knowledge of child behavior and recreation activities, and ability to supervise student groups.
2mo
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Account Manager
San Jose, California, United States
$71k-$105k/yr OnsiteFull Time
1+ YOEBachelor's preferred; 1+ years selling computer hardware to data center/enterprise accounts preferred. Must have cold-calling, negotiation, territory management, and sales execution skills.
1w
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Ambulatory Care Administration Supervisor 1 – Patient Contact Center
Rancho Cordova or Sacramento
$3k-$5k/bi-wk OnsiteFull Time
3+ YOE1+ MgmtHigh school diploma/GED or equivalent, 3 years in healthcare call center, patient access, care coordination, or hospital operations, and 1 year of supervisory or lead experience. Requires EHR and call center systems experience.
Electronic Health Records (EHRs), call center systems, Microsoft Excel
1mo
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IT Support Admin – Executive Briefing Center (EBC)
Sunnyvale, California, United States
$85k-$120k/yr OnsiteFull Time
Manage and maintain Executive Briefing Center technology, configure and troubleshoot AV and video-conferencing systems, provide white-glove support for executives and clients, follow security best practices, and respond on-call.
3d
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Customer Service Assistant Manager
Redwood City or New York City or Los Angeles or California
$75k-$78k/yr HybridFull Time
2+ YOERequires 2–3 years of phone-based customer service experience, lead or supervisory experience, strong communication, de-escalation, call center and CRM proficiency, and a high school diploma or equivalent.
CRM, Microsoft Office
3mo
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User Services Operation Manager, Emerging Product - USDS
San Jose, California, United States
$88k-$203k/yr OnsiteFull Time
4+ YOEBachelor's degree, minimum 4 years in 3C electronic product service leadership or call-center/service operations, experience with service providers and repair networks, strong execution and teamwork.
5d
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Sr. Mgr, Business Operations Mgmt
Livermore, California, United States
$137k-$287k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree and 15+ years in B2B customer service, call center operations, and order management, including 5+ years leading global teams and transformation initiatives.
SAP, NICE CXone, CRM, EDI, APIs, Microsoft Dynamics
6d
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Sr. Mgr, Business Operations Mgmt
Livermore, California, United States
$137k-$287k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree and 15+ years in B2B customer service, call center operations, and order management; 5+ years leading global teams and enterprise transformation in high-tech or capital equipment.
SAP, NICE CXone, CRM, Electronic Data Interchange (EDI), APIs, Microsoft Dynamics
2mo
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Business Office Assistant (CA, San Jose, Courtyard Care Center)
San Jose, California, United States
OnsiteFull Time
Provide clerical and administrative support: assist with accounting, answer calls, manage filing, update documents, organize office, support onboarding, coordinate events, and input data into spreadsheets (Excel).
Microsoft Excel
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