23 call center manager jobs at 20 companies in Berkeley, CA
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Call Center Manager
San Jose, California, United States
OnsiteFull Time
Proven call center management experience, customer service background, budgeting and reporting skills, MS Office proficiency, strong communication, leadership, and problem-solving; high school diploma required.
Microsoft Office
4d
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Call Center Manager (Ca, Livermore)
Livermore, California, United States
$82k-$99k/yr OnsiteFull Time
5+ MgmtBachelor's degree or equivalent experience; 5+ years supervisory/managerial experience; strong customer service, leadership, training, reporting, and call center technology proficiency.
Zoom
3w
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Call Center Lead
San Rafael, California, United States
$25-$27/hr OnsiteFull Time
High school diploma/GED, leadership experience in a call center or customer service, strong communication, Microsoft Word/Excel/Access/PowerPoint skills, ability to maintain confidentiality, pass drug screen and background check.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint
1mo
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CALL CENTER REPRESENTATIVE
Vacaville, California, United States
$17/hr OnsiteFull Time
Manage high-volume outbound calls, identify income-eligible customers, schedule appointments, maintain accurate records; high school diploma/GED required, CRM familiarity preferred.
Appointments Plus, CRM
3w
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Supervisor, Contact Center
Vacaville, California, United States
$70k-$86k/yr OnsiteFull Time
5+ YOE4+ Mgmt4+ years supervisory experience, 5+ years inbound call center experience, BA/BS or equivalent, strong leadership, project management, analytics, and communication skills; U.S. work authorization required.
3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
1w
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OAK311 Communications Center Specialist, Senior (Restricted)
Oakland, California, United States
$87k-$107k/yr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years progressive call-center or heavy public-contact customer service experience; ability to coach others, research service issues, and maintain accurate records.
SeeClickFix, CRM
1mo
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Account Manager
San Jose, California, United States
$71k-$105k/yr OnsiteFull Time
1+ YOEBachelor's preferred; 1+ years selling computer hardware to data center/enterprise accounts preferred. Must have cold-calling, negotiation, territory management, and sales execution skills.
2w
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IT Support Admin – Executive Briefing Center (EBC)
Sunnyvale, California, United States
$85k-$120k/yr OnsiteFull Time
Manage and maintain Executive Briefing Center technology, configure and troubleshoot AV and video-conferencing systems, provide white-glove support for executives and clients, follow security best practices, and respond on-call.
1mo
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Program Manager of Young Adult Court (YAC)
San Francisco, California, United States
$80k-$85k/yr HybridFull Time
Leadership and supervision experience; case management experience with transitional-aged youth; direct-service experience in drop-in centers, shelters, or housing; ability to manage budgets, data collection, and community collaboration; willing to be on-call and work occasional holidays.
2mo
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User Services Operation Manager, Emerging Product - USDS
San Jose, California, United States
$88k-$203k/yr OnsiteFull Time
4+ YOEBachelor's degree, minimum 4 years in 3C electronic product service leadership or call-center/service operations, experience with service providers and repair networks, strong execution and teamwork.
2mo
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Business Office Assistant (CA, San Jose, Courtyard Care Center)
San Jose, California, United States
OnsiteFull Time
Provide clerical and administrative support: assist with accounting, answer calls, manage filing, update documents, organize office, support onboarding, coordinate events, and input data into spreadsheets (Excel).
Microsoft Excel
2w
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Maintenance Supervisor (Cupertino Park Center, Cupertino City Canter)
Cupertino, California, United States
$40-$44/hr OnsiteFull Time
5+ YOE2+ Mgmt5+ years apartment maintenance experience, 2+ years supervisory experience, HS/GED, 3 maintenance-related certificates (e.g., BOMA, IREM, vocational), ability to lift up to 50 lbs, on-call availability.
2mo
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Head of Service Operations
Los Angeles or Chicago or Miami or Jersey City or San Jose or Helsinki
OnsiteFull Time
5+ YOE5+ years leading 24/7 customer support or operations centers at scale with BPO/vendor management, building SOPs/QA/training, metrics-driven, cross-functional leadership, and willingness to be on call.
CRM, Looker, Tableau, Sigma, Notion, Slack
2mo
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Associate Director, Member Engagement and Outreach
Los Gatos or San Bernardino or Ontario or Sacramento or Arcadia or Fairfield or Fresno or San Jose
$103k-$127k/yr OnsiteFull Time
2+ MgmtBachelor's in business/public health/mental health/health administration required; 2 years managing supervisors; DOJ/FBI/CAIC background clearance required; experience with call center operations and performance monitoring preferred.
1mo
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Patient Access Medical Assistant I
Newark, California, United States
$26-$33/hr OnsiteFull Time
1+ YOEHigh school diploma and Medical Assistant diploma or equivalent, 1 year patient care experience, call-center/patient access experience preferred, strong communication, basic math and computer skills, EHR and practice management data entry.
EHR, 10-key
1w
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Supervisor, Customer Service
San Jose, California, United States
$88k-$132k/yr OnsiteFull Time
4+ YOE1+ MgmtAssociate degree or equivalent, 4+ years call center experience with 1+ year supervisory experience; proficiency with Outlook/Word/Excel; strong communication and decision-making skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
1w
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Customer Service Representative III / Shift Lead- San Francisco VA Health Care System
San Francisco, California, United States
$46k-$52k/yr OnsiteFull Time
2+ YOE1+ Mgmt2 years call center or customer service experience and 1 year supervisory/lead experience; strong communication, documentation, and emergency communication skills; ability to pass VA background checks.
2w
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Dispatcher Supervisor
San Leandro, California, United States
$70k/yr OnsiteFull Time
1+ YOEHigh school/GED, 1–2 years relevant experience, customer service or call-center experience, Windows proficiency, typing ≥35 keystrokes/min, clear English communication, completion of company training.
Windows
1d
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Senior Director Supply Chain Support Services - Fixed Term
Hayward, California, United States
$94-$125/hr RemoteFull Time, Temporary
15+ YOE7+ MgmtBachelor's degree in supply chain, logistics, procurement, purchasing, business, or related field; 15+ years relevant experience; 7+ years supply chain leadership in hospital distribution, logistics, call center, or warehousing.
Lawson, PeopleSoft, Kanban
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