59 client success manager jobs at 41 companies in Frederick, MD
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Manager, Client Success
Lanham, Maryland, United States
$65k-$75k/yrOnsiteFull Time
Moore: Provides fundraising, data, and marketing services for nonprofits.
3+ YOE3+ years agency experience, bachelor's degree or equivalent, strong project management and client relationship skills, proficiency with Microsoft Office and platforms such as Workfront, NetSuite, Salesforce, and Asana.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Teams, Workfront, NetSuite, Salesforce, Asana
Strider Technologies: Strategic intelligence software protecting organizations from nation-state risks.
5+ YOE5+ years in customer-facing strategy, program/product management, solutions, or operator roles with outcomes; experience with government/defense; strong product/design/PM instincts; strong communication; willingness to travel 25–50%; TS/SCI or eligibility preferred.
Armed Forces Benefit Association: Provides life insurance and survivor benefits for military and first responders.
Manage broker and employer relationships, drive account retention and growth, analyze account performance, coordinate implementations, and resolve service and commission issues.
Clearspeed: Provides AI-powered voice analytics for rapid risk assessment.
4+ YOEBachelor's degree or equivalent experience, 4+ years in client success/account management, experience in Financial Services or Insurance, SaaS experience, strong Microsoft Office skills, project management and communication skills; English/Spanish fluency preferred.
Microsoft PowerPoint, Microsoft Word, Microsoft Excel
3+ YOE3+ years client-facing professional services experience; strong written and verbal communication; stakeholder and project coordination; ability to obtain Public Trust suitability; located within commutable distance to Rockville, MD.
CreditXpert: Provides AI-driven credit optimization and mortgage loan decisioning software.
3+ YOEBachelor's or equivalent,3+ years in client success/account management/support (SaaS preferred),experience with onboarding/training,CRM and support tools,strong communication,technical fluency,ability to manage proactive and reactive work.
Dcode: Connects emerging technology companies with federal government agencies.
10+ YOE10+ years supporting the U.S. Intelligence Community in program management, client delivery, or business development; experience with federal contracts, cleared staffing, data analysis, executive engagement, and people leadership.
Alloy.ai: Supply chain and demand analytics for consumer brands.
2+ YOE2+ years in SaaS customer success or analytical client-facing roles; strong analytical, project management, relationship-building, and renewal/expansion experience; comfortable with technical and executive stakeholders.
Citian: SaaS platform for transportation safety and infrastructure accessibility.
3+ YOE3+ years customer success experience (SaaS preferred); strong communication, retention and risk mitigation skills; ability to travel regionally and nationally; experience with public sector clients preferred.
RandstadEuronext Amsterdam: RAND: Global provider of human resources and recruitment services.
1+ YOEAt least 1 year of sales experience, demonstrated success meeting conversion and sales targets, client database management, pricing negotiation, and credibility in client-facing roles.
Kinsley Construction: Full-service general contractor and construction materials supplier.
5+ YOE5+ years industry experience preferred, success in business development and client relations, strong communication and computer skills, knowledge of commercial construction in MD/WV/VA; Bachelor's degree preferred.
Singapore or California or New York or Washington or London
RemoteFull Time
Pixalate: Fraud protection and privacy compliance for digital advertising.
3+ YOE3+ years client-facing customer success or technical account management in ad‑tech; programmatic expertise, strong Excel and Salesforce skills, BA/BS (or equivalent), and English plus Chinese or Japanese language ability.
Microsoft Excel, Salesforce, Google Drive, Jira, Slack, javascript
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOE4+ years vendor or client-facing experience; strong project management; proficiency with Excel/Access/SQL; relationship management; excellent written and verbal communication.
IDEMIA: Develops biometric identification and secure identity technologies globally.
5+ YOEMaster's degree required; 5–10 years program management with international clients in electronics/IT; experience with contract management, P&L, risk management, and stakeholder communication.
VisaNYSE: V: Global payment technology facilitating electronic funds transfers.
8+ YOE8+ years' relevant experience with a Bachelor, or 5+ with an advanced degree; strong client management, payments domain knowledge, and stakeholder communication.
Bloomberg Industry Group: Provides legal, tax, and government intelligence and news services.
7+ YOEBachelor's degree in business, marketing, sales, or related field, or equivalent experience; 7+ years of successful sales or account management experience; strong analytical, organizational, and communication skills; territory travel required.